Find 5 Star Hotels in Playa del Carmen from AED 1,377

"The rooms were spacious and the staff were helpful and courteous. Would strongly recommend staying at this resort!"

"It was absolute dream of a vacation stay! The best food, amenities for all ages, the parks and day trips made the experience even more memorable all while being emerged in out Mexican culture. And above everything, the best customer service from housekeeping staff, bartenders, food servers, lifeguards and kids club staff!!! We will be back soon, a family tradition has been established. Gracias Xcaret! "

"Good"

"Excellent room, amenities, all-inclusive food and service. Access to Xcaret parks. "

"Amazing experience. So much to enjoy on the resort and the good was great! Staff and service was top tier. Secrets resorts are always a good choice. "

"Great experience. Recommend 100% Went there with the family and everyone had a great and relaxing time.."

"Loved the activities and Santos at the Italian restaurant! "

"Super good"

"We stayed at Paradisus Playa del Carmen and had an excellent experience overall. The resort truly deserves five stars. Our room was spotless, and housekeeping was outstanding. Every day while we were out, the staff cleaned the room, refreshed the bed sheets, and made it feel like the first day again. The pool area was very clean, well organized, and never felt crowded. Poolside service was attentive, and the drinks were high quality. The pool buffet and lunch options were delicious, with great variety and fresh ingredients. Chefs and staff clearly cared about food quality and presentation. The main buffet was open from morning until late evening and offered a wide selection. In addition, there were several specialty restaurants with very good food, and reservations were generally manageable. The beach area was clean and relaxing, with towels, a beach bar, and activities like kayaking included. Entertainment and shows were enjoyable and added to the overall experience. A few small cons: shows were held in different locations each night, so following the schedule was sometimes confusing. Also, some restaurants closed briefly between meal times, and the main pool and pool bar closed around 6 PM, which felt early. Bars in family areas also closed around 10–10:30 PM. Overall, these were minor issues in an otherwise fantastic stay. We would happily return and highly recommend this resort. Booking through Expedia was smooth, and staff professionalism made the vacation stress free."