Search Hotels in Quintana Roo

"This place was simply amazing and we’re definitely going to return one day!"

"Overall, good experience. All the employees were helpful. "

"The property was beautiful and clean. The kids had a great time in the kid pool, which was in a partially shaded area that we appreciated. We didn't get a chance to try any of the restaurants, as reservations booked up fast (get the app and book immediately!) but the buffet had lots of options and the theme changed throughout our stay. It was always well stocked, as well as the afternoon snack bar. Service staff were helpful and friendly. The beach was beautiful and a lifeguard was on duty,...

"This hotel is amazing! Beautiful facilities and the staff was very friendly and welcoming. A great place to stay to enjoy the beauty of the beach!"

"Loved the whole experience "

"We enjoyed everything, facilities were relatively new and modern. We plan to go back, they had so much activities "

"We were extremely happy with the resort , it was beautiful! The staff couldn’t do enough for you !!! "

"Me and boys had a great time for our spring break trip. Staff is very friendly and drinks weren’t too watered down, would go back."

"El hotel cuenta con todas las facilidades. La habitacion espaciosa y linda. Muy comoda. El hotel esta un poco viejo y necesita renovacion. La cálidad de la comida tambien necesita upgrade. La stencion y la calidas del staff de primera ! "

"Service and cleanliness was amazing! Food was great! "

"Excellent location and staff. Food is challenging, the general Buffett is the same daily. The only great meal on site was the Asia Dinner. We left the resort and went to Ruth Chris for dinner since the food was so bad. "

"The staff were great and very welcoming! The resort is beautiful and clean. There are so many different activities to do at the resort and they have shows every night that are so fun! Our favorite was the one held on Wednesday where the Riu staff impersonated different singers. We highly recommend this property for people that want a very relaxing and fun vacation. "

"This resort had amazing, kind and happy staff. It was clean. LUIS was amazing!!! Got our room upgraded for us to the junior suite and was super nice and welcoming and available for anything we needed. The resort is Very close to the very to get over to Isla Mujures. Close to hotel zone and the isla mall. We stayed in the junior suite and it had great views. I strongly suggest booking a room with an ocean view as any other view will be a street or another resort which is not very nice. The food...

"We stayed at the Grand and the facilities were so clean! You never saw room service trays or random drink cups sitting around. Staff were all beyond friendly and accommodating. Property is very big so they have golf cart service to give rides to wherever you want to go, and we never waited more than a few minutes, if that! Restaurants were easy to get into and make reservations, buffett was also good! Only negative to the trip was the salespeople trying to book you into the vacation club. ...