Hotel Riu Playacar - All Inclusive

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Property amenity
Sports facility
Minibar, in-room safe, laptop workspace, blackout drapes
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Room options

Available filters for rooms
Showing 27 of 27 rooms

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (L)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Minibar
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Double Room (No balcony - M)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Minibar
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Minibar
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (U)

Highlights

Air conditioning
TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Hair dryer
2 bathrooms
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (M)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Mexico

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Hair dryer
2 bathrooms
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Sofa bed
Ceiling fan
Hair dryer
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (U)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Minibar
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Sofa bed
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 4
  • 1 Full Bed(s)

Double Room

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 13 min walk - 1.1 km
  • Playacar Golf Club - 2 min drive - 0.8 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 2.5 km
  • Playa del Carmen Main Beach - 9 min drive - 2.8 km
  • Xcaret Eco Theme Park - 14 min drive - 8.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

All-inclusive eco-certified property near Quinta Avenida
Located close to Playacar Golf Club, Hotel Riu Playacar - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach, sun loungers, and scuba diving. Treat yourself to a manicure/pedicure or a massage at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include kayaking, snorkeling, and windsurfing. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on site.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and a TV in the lobby
  • Multilingual staff, wedding services, and secured bicycle storage
  • Guest reviews say great things the beach locale, overall value, and helpful staff
Room features
All 396 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch TVs with satellite channels
  • Recycling, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Playacar - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Playacar - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Playacar - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within 2 mi (3 km) of Piste Cyclable sur Paseo Xaman-Ha, Quinta Avenida, and Playa del Carmen Main Beach. Playacar Beach and Mayan Ruins of Playacar are also within 15 minutes.

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Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1004 reviews
Rating 8 - Good. 264 out of 1004 reviews
Rating 6 - Okay. 86 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, clean resort, food was good/lots of choices.
Stayed 4 nights in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 7 nights in Mar 2025

8/10 Good

Isidor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beaches pool is nice the food Soso
Stayed 3 nights in Mar 2025

10/10 Excellent

DANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Beautiful beach and friendly staff!
Stayed 3 nights in Feb 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and friendly staff. Everything was clean and well maintained. Will definitely consider staying again !
Stayed 4 nights in Mar 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! This is our second time here. Location is secure and we will be back. Beach was great too!
Stayed 7 nights in Mar 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was super good hard to choice where to eat when everything is so yummy… Perfect place to go with family vacation. Super safe.
Stayed 5 nights in Mar 2025

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, All inclusive, and great location
Stayed 3 nights in Feb 2025

8/10 Good

James Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good resort, food was average
Stayed 9 nights in Feb 2025

10/10 Excellent

Samantha R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, safe environment, fun entertainment, would recommend!
Stayed 4 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really nice, a bit further out of the main area, is a pro in some ways and a con in some ways
Stayed 3 nights in Mar 2025

10/10 Excellent

John

We been coming here for about 16 years now and the staff are great!
Stayed 7 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Great friendly service
Stayed 5 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful resort. Absolutely recommend!!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our kids with us, no complaints at all!! The food was good at all the restaurants, the entertainment was fun, the staff were on top of service and cleanliness. The little shopping plaza was good as well. WE DID NOT HAVE 1 REASON TO LEAVE THE RESORT. GREAT PLACE FOR THE FAMILY
Stayed 6 nights in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at Riu Playacar with my family of four. We were there a couple of weeks before the spring break crowd arrived and it was calm, quite, and family friendly!
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Riu very clean staff so nice make me feel like king thanks
Stayed 4 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Excellent food, staff, and facilities. Beautiful location.
Stayed 7 nights in Feb 2025

10/10 Excellent

EMIL

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent
Stayed 7 nights in Feb 2025

8/10 Good

Edin

Liked: Cleanliness, staff & service, amenities
Nice stay, enjoyed there for 8days! First time in MX, have to admit it surprised me positively!
Stayed 7 nights in Feb 2025

10/10 Excellent

Bruce B Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff was top notch.
Stayed 4 nights in Feb 2025

8/10 Good

ANDRES

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Feb 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 8 just got back from Riu Playacar. It was great. We loved the nightly entertainment each night. Also there was a wide variety of food for everyone to choose something they liked. The shopping across the street was so easy to bring my kids over there to look for souvenirs.
Stayed 7 nights in Mar 2025

10/10 Excellent

Audtey

Liked: Property conditions & facilities
The staff are friendly and helpful. The food is great.
Stayed 4 nights in Jan 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and fun staff
Stayed 7 nights in Jan 2025