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The Royal Haciendas All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools

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Photo gallery for The Royal Haciendas All Inclusive

Exterior
6 outdoor pools, pool umbrellas, sun loungers
Aerial view
Beach/ocean view
6 outdoor pools, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Room service
The current price is AED 967
AED 1,180 total
includes taxes & fees
11 Apr - 12 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • Beach view
  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • Beach view
  • 134 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Junior Suite Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
  • Beach view
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
  • Ocean view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • Ocean view
  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Run of the House

Pillowtop beds, in-room safe, individually decorated

Run of the House

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
HDTV
Ceiling fan
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • Ocean view
  • 134 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Gran Coyote Golf - 8 min drive - 4.7 km
  • Playa Xcalacoco - 11 min drive - 4.4 km
  • Quinta Avenida - 13 min drive - 9.8 km
  • Playa del Carmen Main Beach - 13 min drive - 9.8 km
  • Punta Esmeralda Beach - 13 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

Upscale all-inclusive property near Playa del Carmen Main Beach
2 poolside bars, a swim-up bar, and a grocery/convenience store are just a few of the amenities provided at The Royal Haciendas All Inclusive. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Indulge in a body wrap, a body treatment, and a massage at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. The health club offers yoga classes and fitness classes; other things to do include volleyball, sailing, and basketball. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
Other perks include:
  • 6 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free valet parking
  • Free bicycle rentals, 2 outdoor tennis courts, and express check-out
  • Babysitting (surcharge), a front-desk safe, and luggage storage
  • Guest reviews speak highly of the family-friendly amenities, beach locale, and pool
Room features
All 252 individually furnished rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 43-inch HDTVs with satellite channels
  • Wardrobes/closets, balconies, and recycling

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

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includes taxes & fees
29 Apr - 30 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Stereo
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.81 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Haciendas All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is The Royal Haciendas All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Haciendas All Inclusive?

Valet parking is free at this property.

What time is check-in at The Royal Haciendas All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Royal Haciendas All Inclusive?

Check-out is at 11 AM. Late check-out is available for USD 600 (subject to availability).

Are there all-inclusive benefits at The Royal Haciendas All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is The Royal Haciendas All Inclusive located?

Nestled on the beach, this Grand Coral property is within 3 mi (5 km) of Chun-Zumbul (diving site), Quinta Avenida, and Playa del Carmen Main Beach. Playa Xcalacoco and Punta Esmeralda Beach are also within 1 mi (2 km).

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The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1032 out of 1759 reviews
Rating 8 - Good. 412 out of 1759 reviews
Rating 6 - Okay. 192 out of 1759 reviews
Rating 4 - Poor. 70 out of 1759 reviews
Rating 2 - Terrible. 53 out of 1759 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Haciendas is a beautiful, family friendly resort. We enjoyed the convenience of the all inclusive option and the many pools/restaurants!
Stayed 7 nights in Mar 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, quiet rooms, friendly staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Brenan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great food, and quiet for families!
Stayed 7 nights in Mar 2025

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great week stay at Royal Haciendas. Staff were friendly, food was good. And the location allows you to experience a true getaway. I would totally recommend this property.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for families. Very friendly staff abd super clean property.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly with a great kids club that are staffed by caring and professional people.
Stayed 5 nights in Mar 2025

10/10 Excellent

John Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff were amazing and the food was top notch. Will definitely recommend to others.
Stayed 6 nights in Mar 2025

10/10 Excellent

Nona Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this property We went as a family of four all inclusive It was excellent on all items
Stayed 8 nights in Feb 2025

10/10 Excellent

Bailie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Had a wonderful stay for a week. Staff were very kind and helpful. Food and drinks were amazing. A good family friendly spot too
Stayed 7 nights in Feb 2025

10/10 Excellent

Katy Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. All the staff was very friendly. Clean property. Quiet and relaxing.
Stayed 6 nights in Mar 2025

10/10 Excellent

Timothy Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The room was as described and pictured. The staff was very friendly and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Zhiqing

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 6 nights in Jan 2025

10/10 Excellent

shauntae

Liked: Cleanliness, staff & service, property conditions & facilities
The view was beautiful. Lots of activities for the kids
Stayed 7 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th stay at this property and we loved it as we always do. We were disappointed about not being able to book the Villa even when booking in advance, but the room was still nice. Food great and staff is friendly.
Stayed 8 nights in Mar 2025

10/10 Excellent

Colleen Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous all around spring break spot for family of four- with children 6 and 12 years old. Relaxing and lots fun at the same time :) Very clean!
Stayed 6 nights in Mar 2025

10/10 Excellent

Jenna Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect resort for a quiet family vacation. The resort isn’t to big to wear out kids walking around, the amount of people for the size of pools available is also a good ratio. Yes the beach is eroded away but there’s enough other places to go to spend an awesome vacation.
Stayed 8 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great
Stayed 7 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We stayed at a much larger resort last year and enjoyed this better. Better food, kind employees and an amazing room with a view. Will definitely return
Stayed 5 nights in Mar 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was lovely. Really enjoyed our stay with our two young children ages 7 and 6. Beach was not great, but I was prepared for that based on the reviews and the children still enjoyed it. Food and service overall was pretty good. Would stay again. Value was there based on the price.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jagdeep

Liked: Cleanliness, amenities
Excellent service
Stayed 4 nights in Mar 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was amazing! Staff were super friendly!
Stayed 7 nights in Feb 2025

10/10 Excellent

Brynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families with young kids. Rooms with Murphy beds were fantastic. Good dining options, very well kept property. Friendly staff. Would definitely recommend
Stayed 7 nights in Mar 2025

10/10 Excellent

Lauren Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! Each server, bartender, cleaning staff, etc. was so friendly and helpful. We loved kids club staff and activities and the adult activities! It was the best place to relax and have fun!
Stayed 7 nights in Mar 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful and I think I would take my family back again because I really enjoyed myself
Stayed 5 nights in Feb 2025

8/10 Good

Timothy Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not overly busy which created a relaxed atmosphere.
Stayed 7 nights in Feb 2025