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The Royal Haciendas All Inclusive

4.0 star property
Family fun on the beach, with 6 outdoor pools, near Gran Coyote Golf

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Royal Haciendas All Inclusive

Exterior
6 outdoor pools, pool umbrellas, sun loungers
6 outdoor pools, pool umbrellas, sun loungers
Beach/ocean view
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
The current price is AED 1,109
AED 1,394 total
includes taxes & fees
2 Feb - 3 Feb

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Junior Suite Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Run of the House

Pillowtop beds, in-room safe, individually decorated

Run of the House

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
HDTV
Ceiling fan
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All inclusive
8.2 out of 10, Very Good, (3927)
The price is AED 1,085
AED 1,319 total
includes taxes & fees
3 Feb - 4 Feb
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Gran Coyote Golf - 8 min drive
  • Playa Xcalacoco - 11 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Main Beach - 13 min drive
  • Punta Esmeralda Beach - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

Upscale all-inclusive property near Gran Coyote Golf
2 poolside bars, a swim-up bar, and a grocery/convenience store are just a few of the amenities provided at The Royal Haciendas All Inclusive. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Indulge in a body wrap, a massage, and a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. The health club offers yoga classes and fitness classes; other things to do include snorkeling, basketball, and kayaking. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
Other perks include:
  • 6 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free valet parking
  • Free bicycle rentals, 2 outdoor tennis courts, and express check-out
  • Babysitting (surcharge), wedding services, and coffee/tea in the lobby
  • Guest reviews speak highly of the family-friendly amenities, beach locale, and pool
Room features
All 252 individually furnished rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 43-inch HDTVs with satellite channels
  • Wardrobes/closets, balconies, and recycling

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 3 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Kinokó
  • Los Murales
  • La Palapa del Sol
  • Sol y Luna Grill
  • Pizza Luna

Things to do

  • 6 outdoor pools
  • 2 outdoor tennis courts
  • 4 spa tubs
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • Elevator

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch plasma TV
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Haciendas All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of 1 February 2025, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on 2 February 2025 start from $377.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Haciendas All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Haciendas All Inclusive?

Valet parking is free at this property.

What time is check-in at The Royal Haciendas All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Royal Haciendas All Inclusive?

Check-out is at 11 AM. Late check-out is available for USD 600 (subject to availability).

Are there all-inclusive benefits at The Royal Haciendas All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is The Royal Haciendas All Inclusive located?

Nestled on the beach, this Grand Coral property is within 1 mi (2 km) of Chun-Zumbul (diving site) and Gran Coyote Golf. Quinta Avenida and Playa del Carmen Main Beach are also within 3 mi (5 km).

The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 986 out of 1675 reviews" "
Rating 8 - Good. 393 out of 1675 reviews" "
Rating 6 - Okay. 178 out of 1675 reviews" "
Rating 4 - Poor. 66 out of 1675 reviews" "
Rating 2 - Terrible. 52 out of 1675 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice. Food was good. Oscar and Emiliano were great at buffet along with Eduardo and Leo at La Rotonda. Would definitely come back.
Stayed 5 nights in Jan 2025

8/10 Good

Brooke

Beautiful Mexican style building and decor, clean and the yard/gardens were lovely! Only thing that was disappointing was the beach as it’s still not cleaned up from the hurricane and the pics showed clean white sand.
Stayed 6 nights in Jan 2025

6/10 Okay

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of beach erosion, which is no one's fault but the website should reflect this. The hotel photos showing the beach is incorrect, you cannot walk around the restaurant out the front, the base of the restaurant is in the ocean. You cannot swim at this beach as erosion has taken away the sand and old trees, roots and branches are sticking up out of the sand. Food variety was good although not used to just ONE chef making breakfast egg orders, so a long queue. Also, you had to ask your server for bacon as no trays of bacon at the buffet. Servers everywhere were excellent, friendly and would remember where you sat, what your room number was and what previous orders you had the day before, fabulous! Did NOT like the room bed configuration, two double beds. Not queens, but doubles. With a 6'2" long husband, I couldn't fit in the bed with him so we slept in the two separate beds. Sad when we were there for his birthday. Housekeeping was great, clean, tidy and neat rooms each day. Location great as you could hire hotel bicycles (free) and ride 10-12mins to the popular 5th Avenue shops. Disappointed with the Concierge as I asked him two days prior to make a reservation for my husband's 60th birthday dinner for four. We dressed up, went to the restaurant, no reservation, not even a spare table for us. Checked with Concierge and he had the cheek to say we hadn't asked him to make a booking - really???!!! Don't think we will come back again.
Stayed 8 nights in Jan 2025

10/10 Excellent

Chris, Carol Stream

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hector the activity director has a great personality and a wonderful fanny pack!
Stayed 7 nights in Jan 2025

6/10 Okay

Kim Faye

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were top notch If you’re not a Hotel “Member” don’t expect to get into the a la cart restaurants. They get first choice. Didn’t like that. Should be available to everyone first come first serve Hopefully the beach will be restored soon
Stayed 11 nights in Jan 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pools and kids actives
Stayed 7 nights in Jan 2025

6/10 Okay

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two things out of the hotels control limited the opportunity for this to be a great vacation. The beach is worse than I've ever experienced (has been for at least 5 years from what I heard) and the weather which featured liquid sunshine or clouds the entire time we were there. Natael and the show cooking staff were an amazing server for many meals but the rest of the wait staff was subpar. Housekeeping was nonexistent and overall was lacking in comparison to other hotels like the Royal Sands where this hotel was supposed to be an upgrade to stay at. Unfortunately unlikely to return unless some major changes are made
Stayed 5 nights in Jan 2025

4/10 Poor

Avnil

Liked: Staff & service
Disliked: Cleanliness, amenities
The property is nice however getting reservations for the restaurants is a hassle. Our check in was terrible. The agent (Susana) wasnt helpful and didnt tell us anything about the resort. We had to figure it ourselves which was very unpleasant. Definitely not coming back AGAIN!!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Sajib

Stayed 4 nights in Dec 2024

8/10 Good

Luis Alejandro, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Amarendra Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice stay. The only drawback was the not having a nice beach, which has eroded a lot.
Stayed 5 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Ninon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Property is a bit dated, but staff is nice. Rooms are big and beds are comfortable. Time share sellers are somewhat intense, but entertainment is nice, also for the kids. Pool could be warmer and jacuzzi is absolutely not a jacuzzi (just another cold Pool). Food is ok. Weird mix, no fruit or very little mornings, a bit more in the afternoon. Usually good taste, but servers were a bit disorganized. Pool palapa ended up being the fastest, nicest service.
Stayed 4 nights in Dec 2024

6/10 Okay

Jessica Mae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We expected a beach and ocean access. There was no beach and poor ocean access.
Stayed 6 nights in Jan 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The property was very clean, staff very helpful and accommodating. The beach was horrible. They barely had any beach on their property.
Stayed 5 nights in Jan 2025

4/10 Poor

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
The resort was very clean. The beach was terrible. The food, limited selection of authentic Mexican cuisine.
Stayed 13 nights in Jan 2025

10/10 Excellent

Jony

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has all that you'll need.
Stayed 6 nights in Jan 2025

8/10 Good

Rachel Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a GEM!
Stayed 6 nights in Dec 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we really enjoyed this resort. The rooms were very spacious and clean. The staff were all very friendly and helpful. The concierge desk is just a somewhat helpful timeshare pitch, but they still make reservations and provide information, and were fairly easy to evade the sales pitch. There is no nightlife so if that’s what you’re after this is not the place for you. Same with the beach- if that is important you will be disappointed. The pools were nice, there was ceramic painting onsite every day, the kids club activities looked fun, but our children never took part. The market onsite is convenient, fairly well stocked, and the prices aren’t terrible. The buffet was average. The Mexican night was disappointing, the BBQ and Italian nights were quite good, and breakfast was good. The pizza at the pool as well as the burgers were quite good. The price was right, the location is decent and we would stay again.
Stayed 7 nights in Jan 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property for our family of five! We had a great villa that allowed us to have two bedrooms and then a common area in the middle. We loved this! We have been to many all-inclusive, and this was a great choice! The food was very good and the staff was amazing. Thank you!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Julianne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We LOVE this resort. It’s our second year back and it was even better than before. Food was great, fresh and tons options for family members ranging in age from 5 to 75! Multiple areas for live music and entertainment every night. Extremely clean and well kept rooms and grounds. The staff MAKE this resort. Incredibly personable, friendly, and helpful. We loved our stay and will definitely be back. Only downside is the beach, but hopefully it will be a work in progress over the next few years.
Stayed 5 nights in Jan 2025

2/10 Terrible

Autumn

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Food chooses limited and the nicer restaurants that we worked hard to even get into because they hardly seat anyone is the 2 times someone in our group got sick!
Stayed 5 nights in Jan 2025

10/10 Excellent

Nancy

Stayed 6 nights in Dec 2024

10/10 Excellent

Thaer Ibrahim Al, Dearborn Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel beautiful area nice stuff thank you so much
Stayed 5 nights in Jan 2025