See all properties
Save

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
Restaurant
Exterior
Restaurant

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Spa
    Spa
  • Gym
    Gym
The price is AED 1,765
AED 2,149 total
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Concierge Junior Suite SwimUp

Family Concierge Junior Suite SwimUp | Premium bedding, down comforters, minibar, in-room safe

Family Concierge Junior Suite SwimUp

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Down duvet
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Family Concierge Suite SwimUp

Premium bedding, down comforters, minibar, in-room safe

Family Concierge Suite SwimUp

Highlights

Furnished balcony or patio
Separate dining area
Private rooftop spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Master Suite Nature View

Premium bedding, down comforters, minibar, in-room safe

Master Suite Nature View

Highlights

Furnished balcony or patio
Separate dining area
Private rooftop spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Concierge Master Suite SwimUp

Premium bedding, down comforters, minibar, in-room safe

Family Concierge Master Suite SwimUp

Highlights

Furnished balcony or patio
Separate dining area
Private rooftop spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Nature View)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Nature View)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Family Concierge Suite Nature View

Premium bedding, down comforters, minibar, in-room safe

Family Concierge Suite Nature View

Highlights

Furnished balcony or patio
Separate dining area
Private rooftop spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Roulette Room Playa del Carmen or La Perla

Premium bedding, down comforters, minibar, in-room safe

Roulette Room Playa del Carmen or La Perla

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 58 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Concierge Junior Suite Nature View

Family Concierge Junior Suite Nature View | Premium bedding, down comforters, minibar, in-room safe

Family Concierge Junior Suite Nature View

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Down duvet
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Master Suite

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Down duvet
Blackout drapes/curtains
  • 184 sq m
  • Sleeps 10
  • 2 Queen Beds

View all photos for Family Concierge Master Suite Nature View

Family Concierge Master Suite Nature View | View from room

Family Concierge Master Suite Nature View

Highlights

Furnished balcony or patio
Separate dining area
Private rooftop spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Nature View)

Premium bedding, down comforters, minibar, in-room safe

Suite (Nature View)

Highlights

Furnished balcony or patio
Separate dining area
Private rooftop spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

The Royal Haciendas All Inclusive

Pool
Hot Tub
Breakfast included
All inclusive
8.8 out of 10, Excellent, (1622)
The price is AED 856
AED 1,044 total
includes taxes & fees
14 Dec - 15 Dec
The Royal Haciendas All Inclusive

About the neighborhood

Map
5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719

What's nearby

  • Punta Esmeralda Beach - 12 min walk - 0.7 km
  • Mamitas Beach - 5 min drive - 3.4 km
  • Quinta Avenida - 6 min drive - 3.5 km
  • Quinta Alegría Shopping Mall - 6 min drive - 3.9 km
  • Playa del Carmen Main Beach - 9 min drive - 2.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Illy Cafe - ‬3 min walk
  • ‪Hadar - ‬1 min drive
  • ‪Crisol - ‬4 min drive
  • ‪Capella - ‬3 min walk

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury family-friendly property near Quinta Avenida
Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free water park access, a swim-up bar, and a beach bar. Indulge in a body scrub, a body wrap, and a facial at Yhi Spa, the onsite spa. Be sure to enjoy a meal at any of the 13 on-site restaurants. Yoga classes and fitness classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on site, a coffee shop/cafe, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • An elevator, concierge services, and tour/ticket assistance
  • A banquet hall, a TV in the lobby, and luggage storage
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 488 rooms offer comforts such as premium bedding and furnished balconies, in addition to perks like free WiFi and air conditioning. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Rainfall showers, designer toiletries, and tubs or showers
  • 50-inch flat-screen TVs with cable channels and DVD players
  • Furnished balconies or patios, wardrobes/closets, and daily housekeeping

All inclusive details

All-inclusive room rates at Paradisus Playa del Carmen – Riviera Maya - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Lessons/classes/games

Bartending
Cooking
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 restaurants and 1 coffee shop/cafe
  • 16 bars/lounges, 1 beach bar and 1 swim-up bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Sal Steak Cave
  • Capella
  • Kanna Beach Club
  • The Lunch Box
  • Tori

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (25005 square feet of space)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Spa open daily

Accessibility

  • Elevator

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • DVD player

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 33 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision

Frequently asked questions

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Self parking is free at this property.

What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located?

Nestled on the beach, this Luis Donaldo Colosio property is within 3 mi (5 km) of Quinta Avenida and Quinta Alegría Shopping Mall. Río Secreto and Xplor Theme Park are also within 9 mi (15 km).

Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1002 reviews" "
Rating 8 - Good. 220 out of 1002 reviews" "
Rating 6 - Okay. 95 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 47 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgraded room and it was beautiful, it had a bedroom, so it made it convenient as i get up earlier than my wife.The staff was incredible, very friendly and drink service was incredible. The restaurant food was really good but buffet was underwhelming, and it was difficult to get a decent reservation time. Beachside drinks were limited and I was told my bracelet wasnt good one day, so a waitress had to serve us from the main building which was a long walk away. We went with our grandkids, I am 61 and had a ball in the kids waterpark. Overall very satisfied, better buffet, Better beach bar with snacks would be a big bonus.
Stayed 5 nights in Nov 2024

6/10 Okay

Dominic

Traveled with family and small children
Disliked: Staff & service
Did not like the fact I was getting hassled every day on spa treatments , and timeshares a big turn off. Also when it says it all inclusive resort there were restrictions were I could not go to the restaurants unless I paid $120 more a night. I was told when I got there kind of disappointed.
Stayed 7 nights in Nov 2024

8/10 Good

Shantunu, glenmoore

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great resort and dining options.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 5 nights in Nov 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent! Rooms were spacious and so many amenities. Will be back!
Stayed 5 nights in Sep 2024

10/10 Excellent

Doraly

Stayed 6 nights in Oct 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
How big it is and how convenient for families
Stayed 4 nights in Nov 2024

10/10 Excellent

Wilmar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Oct 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephen

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Luis the bartender and Grisey the server were fantastic every day. The staff at the property work hard to keep the rooms cleaned and stocked and the resort was always clean. My kids loved the little water park. The food was also amazing and exceeded my expectations. Would definitely stay here again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Gabriel, Paramount

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Great for families. Food was outstanding and better than our last stay a few years ago.
Stayed 7 nights in Oct 2024

10/10 Excellent

Karolis, Shorewood

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Edmundas

Liked: Cleanliness, amenities
Everything nice,clear,employees nice.
Stayed 6 nights in Oct 2024

10/10 Excellent

sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a complimentary bottle if champagne which was waiting for me in the room Rained heavily and non-stop during my 5 day stay do did not do much
Stayed 5 nights in Oct 2024

4/10 Poor

Carmen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We liked the Easy access to the beach, but we did not like the poor customer service and poor quality in food
Stayed 5 nights in Oct 2024

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really recommended this hotel really loved it.
Stayed 6 nights in Oct 2024

8/10 Good

Leah

Liked: Amenities
This is a nice property nestled right on the beach. Booming kids club and kid’s activities. Unfortunately, very inconsistent service from wait staff at the beach, in restaurants, and all service providers. The property was not nearly as clean as other properties we have stayed at and it seemed to need a refresh. That said, most of the restaurants were delicious with the exception of the buffet. We had fun but not a 5 star experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

JIMMY

Traveled with group, Traveled with partner
Good place to stay !
Stayed 5 nights in Sep 2024

10/10 Excellent

Feliks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 7 nights in Sep 2024

6/10 Okay

Brenna Lynn

Not all inclusive a lot of stipulations on each booking and all inclusive did not meet expectations. Dinner reservations was required for all restaurants not only that but steep prices to add to our existing reservations.
Stayed 8 nights in Aug 2024

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

martha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time with my family at Paradisus playa del Carmen and I absolutely love it. My family and I had an amazing time the food and entertainment were great. Very clean!! The drinks were always on point. The staff was amazing my family concierge Fabian was awesome very kind and thoughtful always concerned with mine and my kids needs. The service by the family concierge pool was outstanding as busy as Salvador was with all the other patrons he still made a point to serve with a smile and give us the most outstanding service as goes for the bartenders in the family pool bar both Luis’s were amazing. Honorary mention to other great servers with outstanding service Amaya, yoshio, Moses, and Erik I cannot wait to go back. Thank you for another great stay!!
Stayed 3 nights in Aug 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant. The concierge was very friendly and did everything so we could feel welcome. The people in the pool next to the lunch box were excellent. The waitress at the lunch box when up and below to make sure we enjoy our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dolores

Traveled with family and small children
Liked: Amenities
Especial agradecimiento para los muchachos del restaurante del área de la piscina, mención especial para Salvador Excelente ser humano
Stayed 3 nights in Aug 2024