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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
One-Bedroom Suite Oceanfront - 1 King Bed | Balcony view
Junior Suite Swim-Up Oceanfront - 1 King Bed | View from room
Aerial view
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • All inclusive
  • Hot Tub
The price is AED 1,737
AED 1,737 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Presidential Suite, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
  • 182 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite - 1 King Bed

One-Bedroom Suite - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

One-Bedroom Suite - 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim-Up Oceanfront - 1 King Bed

Junior Suite Swim-Up Oceanfront - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim-Up Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Garden View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Oceanfront Walk-Out - 1 King Bed

Junior Suite Oceanfront Walk-Out - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Oceanfront Walk-Out - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite Oceanfront - 1 King Bed

One-Bedroom Suite Oceanfront - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

One-Bedroom Suite Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 124 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim-Up - 1 King Bed

Junior Suite Swim-Up - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim-Up - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View - 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Ocean View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View - 1 King Bed

55-inch LED TV with satellite channels, TV

Junior Suite Pool View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds (Swim-Up)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Oceanfront - 1 King Bed

Junior Suite Oceanfront - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

View from room

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds, Pool View

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All inclusive
Spa
Free WiFi
8.6 out of 10, Excellent, (2672)
The price is AED 1,155
AED 1,155 total
includes taxes & fees
23 Dec - 24 Dec
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the neighborhood

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 3 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Luxury all-inclusive property near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort provides 3 poolside bars, a swim-up bar, and concerts and live shows. With a white sand beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a Thai massage, a body treatment, and a detox wrap at Innan, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Yoga classes and fitness classes are offered at the gym; Hilton Playa del Carmen, an All-Inclusive Adult Only Resort also has a terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks include:
  • 3 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, coworking spaces, and outdoor furniture
  • Beach towels, bicycle parking, and a banquet hall
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 524 rooms boast comforts such as private indoor spa tubs and 24-hour room service, in addition to thoughtful touches like premium bedding and laptop-compatible safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and designer toiletries
  • 55-inch LED TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 5 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Pelicanos
  • Asiana
  • Rincón Mexicano
  • Kalamata
  • Spice

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (6781 square feet)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Games
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Private indoor spa tub
  • Recycling
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

As of 22 December 2024, prices found for a 1-night stay for 2 adults at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort on 23 December 2024 start from $473.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-out is at noon.

Are there all-inclusive benefits at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, and more.

Where is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort located?

Located in Downtown Playa del Carmen, this beachfront property is in the city center, just steps from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 815 out of 1274 reviews" "
Rating 8 - Good. 247 out of 1274 reviews" "
Rating 6 - Okay. 107 out of 1274 reviews" "
Rating 4 - Poor. 65 out of 1274 reviews" "
Rating 2 - Terrible. 40 out of 1274 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Shavaeona

Stayed 3 nights in Nov 2024

8/10 Good

Haley Renee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was all around a great experience! For those that are picky eaters they don’t have much option which I would like. For example in the 24 hour lounge put some chips,cookies and snacks that are a wide variety. But loved the resort! The entertainment staff was the bomb as well.
Stayed 4 nights in Dec 2024

10/10 Excellent

Johnnie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The food was great. We loved the tenors that performed when we were there. We’ve stayed at this hotel several times already and we’ll be back.
Stayed 6 nights in Dec 2024

6/10 Okay

Gerard

Traveled with partner
Liked: Staff & service, property conditions & facilities
Food was terrible that’s why it’s all inclusive
Stayed 3 nights in Dec 2024

10/10 Excellent

Rishi Sai

Stayed 7 nights in Nov 2024

10/10 Excellent

Evelyn, Paterson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been coming here for years…..Planning on coming back in April…..
Stayed 7 nights in Nov 2024

6/10 Okay

Kraig

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, I believe this will be the final time I will stay at this particular facility as I was disappointed with two main occurrences: 1. Upon my arrival and check-in (I got there around 12pm and the room was not ready, yet, which was known and ok as per normal hotel protocol). However, the attendant assured me that at 2pm that I would be on the 4th floor in close approximation where my friend's room was located. When I came back at the time of room retrieval a different attendant placed me on the 3rd floor. Though voicing a complaint the attendant said that there was nothing she could do and that I must stay where she put me. 2. Through the onsite "Hilton Playa Del Carmen" excursion booking service "Mexico Travel Solutions (MTS)" I booked a tour to Chechen Itza on a specific day and time. Regrettably, I got sick on the day of the event and was not able to go on the tour. When I went back to the desk to see if I could get my money back the attendant indicated that all he could do was to book another day for me to go. This was an impossibility due to the fact that I had other events slated for the remaining days of my stay. Also, the attendant indicated that I would need to drive to Cancun (1 hr. away) to see a doctor to make the situation official. These two items conjunctively put a stain on my stay there at the Hilton. Throughout my over 20 years staying in that portion of Mexico, I never had to deal with these type of mismanaged type of issues.
Stayed 6 nights in Dec 2024

10/10 Excellent

MORRIS, Brooklyn

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great experience at the Hilton Playa Del Carmen, the food options is good and the staff is really courteous and friendly. Lots to do on 5th Ave as well and it is a great spot.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael Dale

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and place
Stayed 7 nights in Dec 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all the different food choices. Need a crab legs option.
Stayed 3 nights in Dec 2024

6/10 Okay

Lanny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities and friendly staff. Dinner was poor. Breakfast and lunch was fine. It was really annoying being harassed by staff trying to get you to buy something every time you walk through the lobby. Made it feel like a cheap resort experience. The concierge literally called waking us up in the morning trying to sell an excursion. Good value for the money but we wouldn’t go back.
Stayed 4 nights in Dec 2024

8/10 Good

Jacob Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice ! The shows and entertainment was spot on. Loved that you could walk around playa del Carmen at night safely. The food was delicious. Con: Not a lot of beach area. Just a small strip in front of the hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Antonio, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality. Service and kindness
Stayed 5 nights in Dec 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The portion sizes were a little on the smaller size.
Stayed 6 nights in Nov 2024

10/10 Excellent

Fawzi

Liked: Cleanliness, staff & service, property conditions & facilities
The entertainment
Stayed 4 nights in Dec 2024

8/10 Good

Dimitar A, hoffman estates

Stayed 3 nights in Nov 2024

6/10 Okay

chris

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The Royal was much better before Hilton took over. The food quality is way down. The maintenance on the property itself is lacking. The staff was great but they are limited to their ownership. It should also be noted that the beach is nearly non existent. I have stayed at the Royal nearly 10 times in the past. We will find a new destination next year.
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Nov 2024

8/10 Good

James L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Very beautiful. My wife and I stayed at this location in 2014 and were disappointed that some of the personal touches in the room (slippers, towel animals,fragrance choice,bottle of wine, and liquor mini bar) were no longer there. Also the restaurants quality of food was disappointing. We went to 7 restaurants on the Property and I must say the buffet at Spice was the best overall food quality. Just to also mention the beach area has eroded away severely since 2014 and probably should be addressed soon before its completely gone.
Stayed 5 nights in Dec 2024

10/10 Excellent

Artur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wish that the resort would offer eco friendly straws. We also wish there was a cheaper or free option for cabanas at the pool. We also wish the verity in the a la carte Menüs would change more often
Stayed 10 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was so much to do, whether it was to take a stroll on the beach, relax at the pools, enjoy the shows at night etc. The staff at the resort were all so warm and welcoming, always there for whatever our needs. We really enjoyed our stay and can't wait to go back!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jayron

Stayed 7 nights in Nov 2024

10/10 Excellent

Ashley Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus

Stayed 2 nights in Nov 2024