Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
Adults-only beachfront property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Aerial view
One-Bedroom Suite Oceanfront - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar
Junior Suite Swim-Up Oceanfront - 1 King Bed | View from room
5 bars/lounges, 3 poolside bars, swim-up bar

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Room service
    Room service
  • Spa
    Spa
The price is AED 1,506
AED 1,506 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
  • 182 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite - 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Up Oceanfront - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Garden View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Oceanfront Walk-Out - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite Oceanfront - 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 124 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim-Up - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Garden View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Oceanfront - 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Luxury all-inclusive property near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort provides 3 poolside bars, a swim-up bar, and concerts and live shows. With a white sand beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a sports massage, hydrotherapy, and Ayurvedic treatments at Innan, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Fitness classes and yoga classes are offered at the gym; Hilton Playa del Carmen, an All-Inclusive Adult Only Resort also has a terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks include:
  • 3 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, luggage storage, and a computer station
  • A reception hall, games, and evening entertainment
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 524 rooms boast comforts such as private indoor spa tubs and 24-hour room service, in addition to thoughtful touches like premium bedding and laptop-compatible safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and designer toiletries
  • 55-inch LED TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 5 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Pelicanos
  • Asiana
  • Rincón Mexicano
  • Kalamata
  • Spice

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (6781 square feet)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Games
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Private indoor spa tub
  • Recycling
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a pool?

Yes, this property has 3 outdoor pools.

Is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-out is at noon.

Are there all-inclusive benefits at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, and more.

Where is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort located?

Located in Downtown Playa del Carmen, this beachfront property is in the city center, just steps from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 801 out of 1248 reviews" "
Rating 8 - Good. 242 out of 1248 reviews" "
Rating 6 - Okay. 104 out of 1248 reviews" "
Rating 4 - Poor. 61 out of 1248 reviews" "
Rating 2 - Terrible. 40 out of 1248 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-Limited, poor signage. -Weak alcohol options (all chemicals). -Noisy, cafeteria eating options, w poor lighting, w/o fans, color, table candles, greenery, or tablecloths. -Weak coffee and orange juice. -Linited crowded beach!
Stayed 7 nights in Nov 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The food quality wasn’t the greatest and there was only one smoking area.
Stayed 5 nights in Nov 2024

10/10 Excellent

Yovanna Teresa Caridad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved the staff, food was great (and im picky). Staff was super nice with great customer service! It was safe, you must go in with your bracelet, I went on a solo trip as a young female and felt safe inside the property. I wish they just had more of their native food. I like international food but I thought I would eat more tacos and mexican food. But I will definitely go back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mats

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except food could be a little better.
Stayed 6 nights in Nov 2024

10/10 Excellent

Meronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, wonderful views and the staff was awesome.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jack

Stayed 3 nights in Oct 2024

4/10 Poor

chantel

Food is horrible
Stayed 4 nights in Nov 2024

8/10 Good

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a court time that we’ve been to the property, we originally stayed here when it was “The Royal”. Since Hilton has taken over it seems like each time we go there are less amenities and more paying for things that used to be free. The staff is still exceptional but I think management is on a money grab for little things.
Stayed 6 nights in Nov 2024

10/10 Excellent

Emyr Vazquez

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar. Area segura y buenos anfitriones.
Stayed 5 nights in Nov 2024

10/10 Excellent

SORANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Food was good. No compleants
Stayed 6 nights in Nov 2024

6/10 Okay

Robert

Stayed 10 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort, very clean, great staff. The location is great. Beach is narrow, shame there are no bars/restaurants on the beach or overlooking the beach. However you can have a very restful time here. The rooms are very nice, large with pretty balcony. An enjoyable stay, would recommend it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dwayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, Staff very attentive to guest. Shops everywhere, only thing I don’t care for is every other step outside of the Hotel, a vendor is trying to pull you into their “Family Store”😂. I will return again!!! Mister Bee, Ga.
Stayed 4 nights in Nov 2024

8/10 Good

Ross

Traveled with family
Liked: Cleanliness, staff & service, amenities
The restaurants were all very good. Most of the entertainment was enjoyable. The negatives would be the wait we had at check in. They seemed to have temporarily miss placed our luggage. There was no access to beach area. The main negative was a non working elevator most of our stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The staff was a helpful and friendly. The food for an all inclusive resort was surprisingly delicious. They always had events and activities going on so we barely had to leave the resort. It’s right next to fifth Ave which, within walking distance. There you will find lots of shopping, restaurants, & bars. Will definitely be back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Amber, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal property to stay at. Outstanding cleanliness and friendly competent staff. One example: My AC broke one evening and they sent someone to fix it within 5 min of me reporting it. Was fixed soon after and they checked in a few times to make sure all is well. I joined in a lot of activities: crafts, dancing, pickle ball, and the staff were always cheerful and energetic.
Stayed 8 nights in Nov 2024

10/10 Excellent

Christopher E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained! Good food!
Stayed 4 nights in Nov 2024

10/10 Excellent

Cara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice! Staff was very friendly and food was good. The whole property was clean and nice.
Stayed 4 nights in Nov 2024

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
That there was a guard always around
Stayed 7 nights in Nov 2024

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and will we be back
Stayed 7 nights in Nov 2024

10/10 Excellent

Edmundo de la

Stayed 4 nights in Sep 2024

10/10 Excellent

Acasio

Stayed 4 nights in Oct 2024

10/10 Excellent

Tabitha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great and staff was beyond accommodating. The entertainment was great as well. Would definitely recommend to others.
Stayed 9 nights in Oct 2024

10/10 Excellent

Sydney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! The staff were so kind and happy. The food was amazing - I've stayed at other all inclusive hotels, this one was by far the best for food! The beach behind the resort is small, so if you're looking for a place with a big beach, this is not it. But, other than that, this place was awesome!
Stayed 6 nights in Nov 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything about my stay!
Stayed 3 nights in Nov 2024