Ocean Riviera Paradise All Inclusive Reviews, Deals & Photos 2025

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Luxury property on the beach, with 5 outdoor pools

Choose dates to view prices

Dates

January 2025

February 2025

Free minibar, in-room safe, desk, free WiFi

Eden Master Suite | Free minibar, in-room safe, desk, free WiFi

10 bars/lounges, 4 swim-up bars, 5 poolside bars

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

AED 1,278 total

includes taxes & fees

22 Jan - 23 Jan

Room options

All rooms

1 bed

2 beds

Showing 17 of 17 rooms

Eden Junior Suite Rooftop

Highlights

Air conditioning

Free minibar items

LED TV

Sofa bed - king

Ceiling fan

Deep soaking bathtub

Shower/tub combination

Hair dryer

135.0 sq m
Sleeps 3

Eden Junior Suite Swim Up

Highlights

Private plunge pool

Air conditioning

Free minibar items

LED TV

Sofa bed - king

Ceiling fan

Deep soaking bathtub

Shower/tub combination

57 sq m
Sleeps 3

Eden Master Suite Rooftop

Highlights

Separate sitting area

Air conditioning

Free minibar items

LED TV

Sofa bed - king

Ceiling fan

Bathrobes

Hair dryer

186 sq m
Ocean view
Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

Highlights

Private plunge pool

Air conditioning

Free minibar items

LED TV

Pillow menu

Ceiling fan

Bathrobes

Hair dryer

57 sq m
Sleeps 3
1 Double Bed

Eden Junior Suite Pool View

Highlights

Air conditioning

Free minibar items

LED TV

Sofa bed - king

Ceiling fan

Deep soaking bathtub

Shower/tub combination

Hair dryer

57 sq m
Sleeps 4

Privilege Junior Suite Pool View

Highlights

Air conditioning

Free minibar items

LED TV

Pillow menu

Ceiling fan

Bathrobes

Hair dryer

Deep soaking bathtub

57 sq m
Sleeps 3
1 King Bed

Eden Master Suite

Highlights

Separate sitting area

Air conditioning

Free minibar items

LED TV

Separate bedroom

Ceiling fan

Bathrobes

Hair dryer

116 sq m
Ocean view
Sleeps 3
1 King Bed

Eden Junior Suite Garden view

Highlights

Air conditioning

Free minibar items

LED TV

Separate bedroom

Ceiling fan

Deep soaking bathtub

Shower/tub combination

Hair dryer

57 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

Highlights

Air conditioning

Free minibar items

LED TV

Pillow menu

Ceiling fan

Bathrobes

Hair dryer

Deep soaking bathtub

57 sq m
Resort view
Sleeps 3
1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

Highlights

Separate sitting area

Private plunge pool

Air conditioning

Free minibar items

LED TV

Pillow menu

Sofa bed - king

Ceiling fan

115 sq m
Sleeps 3

Daisy Junior Suite Pool View

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Deep soaking bathtub

Shower/tub combination

Hair dryer

Free bottled water

57 sq m
Sleeps 4

Eden Junior Suite Ocean View

Highlights

Air conditioning

Free minibar items

LED TV

Ceiling fan

Deep soaking bathtub

Shower/tub combination

Hair dryer

Free bottled water

57 sq m
Ocean view
Sleeps 4

Privilege Master Suite

Highlights

Separate sitting area

Air conditioning

Free minibar items

LED TV

Ceiling fan

Private bathroom

Hair dryer

Deep soaking bathtub

115 sq m
Sleeps 4
1 Double Bed

Eden Junior Suite with Jacuzzi

Highlights

Air conditioning

Free minibar items

LED TV

Separate bedroom

Ceiling fan

Deep soaking bathtub

Shower/tub combination

Hair dryer

57 sq m
Sleeps 3
1 King Bed

Privilege Junior Suite Rooftop

Highlights

Air conditioning

Free minibar items

LED TV

Pillow menu

Sofa bed - king

Ceiling fan

Bathrobes

Hair dryer

135 sq m
Resort view
Sleeps 3

Daisy Junior Suite Garden View

Highlights

Balcony

Air conditioning

Free minibar items

LED TV

Separate bedroom

Ceiling fan

Deep soaking bathtub

Shower/tub combination

57 sq m
Sleeps 4
1 King Bed

Junior Suite Standard

Highlights

Air conditioning

Free minibar items

LED TV

Separate bedroom

Ceiling fan

Deep soaking bathtub

Shower/tub combination

Hair dryer

57 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Hot Tub

Breakfast included

All inclusive

AED 1,261 total

includes taxes & fees

22 Jan - 23 Jan

About the neighborhood

Playa del Carmen, QROO

What's nearby

Playa Xcalacoco - 9 min walk
Gran Coyote Golf - 4 min drive
El Camaleón Mayakoba Golf Course - 6 min drive
Punta Esmeralda Beach - 9 min drive
Playa del Carmen Main Beach - 15 min drive

Getting around

Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

‪Amaranto - ‬5 min walk
‪Alberca - Pool - ‬19 min walk
‪Privilege Lounge - ‬15 min walk
‪Piano Bar - ‬20 min walk
‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury all-inclusive property near Quinta Avenida

Take advantage of a free breakfast buffet, free water park access, and a nightclub at Ocean Riviera Paradise All Inclusive. This property is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to a Swedish massage, reflexology, or a body treatment at Despacio, the onsite spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the 24-hour gym, as well as activities like bowling, basketball, and volleyball. In addition to 4 swim-up bars and 5 poolside bars, guests can connect to free in-room WiFi.

Additional perks include:

5 outdoor pools and a children's pool, with 4 swim-up bars, sun loungers, and pool umbrellas
Free self parking
3 outdoor tennis courts, babysitting (surcharge), and multilingual staff
ATM/banking services, tour/ticket assistance, and a TV in the lobby
Guest reviews give top marks for the pool, helpful staff, and location

Room features

All 782 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi. Guest reviews highly rate the clean rooms at the property.

Other amenities include:

Deep soaking tubs, showers, and free toiletries
LED TVs with premium channels
LED light bulbs, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Room service during certain hours

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities

Tennis

Volleyball

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property

This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Limited onsite parking

Food and drink

Free buffet breakfast available daily 6:00 AM–11:30 AM
11 restaurants and 1 coffee shop/cafe
4 swim-up bars, 5 poolside bars and 10 bars/lounges
Room service available

Restaurants on site

Blue Moon
Amaranto
Villamarina
Ruta 66
La Locanda

Things to do

24-hour fitness center
5 outdoor pools
3 outdoor tennis courts
Access to nearby outdoor pool
Arcade/game room
Basketball
Beach volleyball
Bowling alley
Children's pool
Free water park access
Full-service spa
Lifeguards on site
Nightclub
Playground
Private picnics
Shopping
Tennis
Volleyball

Family friendly

5 outdoor pools
Access to nearby outdoor pool
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's pool
Free children's club
Free supervised childcare
Free water park access
Grocery/convenience store
Laundry facilities
Playground
Snack bar/deli

Conveniences

ATM/banking services
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business center
Computer station
Meeting rooms

Outdoors

Beachfront location
Garden
Lifeguards on site
Pool sun loungers
Pool umbrellas
Terrace

Spa

Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage - Swedish
Massage - Thai
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 31
Magnifying mirror
Wheelchair accessible (may have limitations)

At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Double-glazed windows
Local artist showcase
Mosquito nets
Romance packages available
Smoke-free property
TV in lobby
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Ceiling fan

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Shower
Towels

Entertainment

LED TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Desk
Energy-saving switches
Laptop-compatible safe
LED light bulbs
Phone
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen

Ocean Riviera Eden beach All Inclusive

Ocean Riviera Eden beach Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Paradise All Inclusive All-inclusive property

Ocean Riviera Paradise All Inclusive Playa del Carmen

Ocean Riviera Eden by the beach All Inclusive

All-inclusive property Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

Does Ocean Riviera Paradise All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of 21 January 2025, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on 17 February 2025 start from $430.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ocean Riviera Paradise All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Riviera Paradise All Inclusive?

Self parking is free at this property.

What time is check-in at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Ocean Riviera Paradise All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Ocean Riviera Paradise All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, scuba lessons, and more.

Where is Ocean Riviera Paradise All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within a 15-minute walk of Playa Xcalacoco and Chun-Zumbul (diving site). Punta Esmeralda Beach and Playa 88 are also within 3 mi (5 km).

Ocean Riviera Paradise All Inclusive Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Mirela

21 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

8/10 Good

Angela

Traveled with family

20 January 2025

Liked: Staff & service, amenities, property conditions & facilities

The property was stunning and exceeded my expectations. I thoroughly enjoyed my stay and appreciated the numerous amenities offered. While there were some minor drawbacks, the positive aspects far outweighed them. We opted for the Privileged Package, which granted access to exclusive features such as a private pool, restaurant, and butler service. Our butler was attentive and responsive to our needs, though there were occasional delays when he was off-property. The dining options were exceptional, with a wide variety of delicious cuisine. However, I did encounter an issue with roaches in two of the restaurants, including an incident where one jumped on me. Although this was unsettling, the staff handled the situation professionally, upgrading my dining options as a gesture of goodwill. Despite this, my overall experience was highly enjoyable. The staff’s friendliness and attentiveness truly stood out, and there was always something to do, creating a lively and welcoming atmosphere where it was easy to connect with other guests. I would rate my stay a 9/10 and would gladly return, understanding that occasional issues can arise.

Stayed 3 nights in Jan 2025

8/10 Good

Moji

Traveled with partner

20 January 2025

Liked: Staff & service, amenities, property conditions & facilities

I loved how the here’s was air conditioned and airy. Good art work and very welcoming. Everyone Ella’s so nice! The beach was amazing and clean, the food excellent, all amenities were great. Especially the bowling Cons: The rooms could have been cleaner, there was hair in the bathtub, and the shower cap, after I used it, realized it was used and full of mould. The tennis courts could have used a little upkeep but otherwise good.

Stayed 7 nights in Jan 2025

10/10 Excellent

Joshua, Prince Albert

Traveled with partner

19 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Resort was 4/5. There are 4 wings of rooms: Daisy(family side, closest to lobby), El Beso(adults only), Privilege, and Eden(closest to the ocean). I think with Privilege you have access to all the pools. Adults only you have to all except Privilege. And Daisy and Eden you only have access to both pools. One thing I noticed was a lot of the El Beso & Privilege patrons were at our Eden pool. They said it was a better vibe and more fun for them. There are a lot of restaurant options. There is one beach front with a pool also. Sports bar turns into a disco after 10pm, very fun. The whole resort, front lobby to beach, is around a 10 min-ish walk, but then also have drivable transport available all day. Pool side bars are open from 10am-6pm, pool open til 8pm. Me and my wife are already planning to come back to this resort! Definitely recommend.

Stayed 5 nights in Jan 2025

6/10 Okay

Nicole

Traveled with family

19 January 2025

Liked: Cleanliness, property conditions & facilities

Our stay at Ocean Riviera Paradise was a mixed bag! Pros: - Gorgeous property. The grounds are very lush. The beachfront is beautiful, there's a lot of great pools, and the buildings are stylish. There's plenty of comfortable areas to lounge and relax. - The food was decent. At all the meals we found something that was tasty. - Some of the staff were great. Our concierge Aylin was super helpful, which was much needed for help with getting restaurant reservations. We also had some friendly staff at some of the restaurants, occasionally. Cons: - They advertise like 9 restaurants. But these are so often closed or have ridiculous hours. It was annoying to know what restaurants are open at any given time. The app doesn't allow you to filter by "what is open now", which would be one simple and huge improvement. But, the app often wouldn't match what was open in reality. Half the nights of our stay we just ended up eating at the buffet because of this annoyance. Our concierge was helpful in getting reservations, but overall it shouldn't be so hard to do so. - The staff was overall not that pleasant. It doesn't seem like they're there to show hospitality. They weren't rude, by any means, but I didn't get the vibe that most folks were happy about their jobs. Wish we would have had more friendly, positive exchanges! I don't think this is a bad place to stay and I loved the natural environment, but the staff and the restaurant / dining UX needs work to make it more relaxing.

Stayed 5 nights in Jan 2025

10/10 Excellent

Andrii

Traveled with group

19 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a very pleasant experience there. Be sure to check out Japanese restaurant! The food generaly was amazing. Very nice resort. They even have spider monkeys and crocodiles on the property!

Stayed 7 nights in Jan 2025

10/10 Excellent

Ana

18 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

10/10 Excellent

Deidra

18 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Checked all the boxes!

Stayed 8 nights in Jan 2025

10/10 Excellent

Oscar

Traveled with partner

17 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El lugar está increíble, le falta un poco de mantenimiento a ciertas cosas pero no quita que los cuartos están increíble, que las albercas están súper bien y que los restaurantes la comida deli. Me hubiera encantado cenar en sakura pero lamentablemente tuve un problema con la señorita que hace las reservaciones y no pude tener una a lo largo de mi estancia. Pero amamos el lugar, definitivamente regresaré.

Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

16 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

Jerry

16 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

jada

Traveled with family

15 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

**Review for Ocean Riviera Paradise, Mexico** ⭐⭐⭐⭐⭐ Our recent four-night stay at Ocean Riviera Paradise was extraordinary! We loved it so much that we extended our stay by an extra day, wishing we could have stayed longer. From the moment we arrived, we were greeted with warm smiles and a welcoming atmosphere. The resort is stunning, with beautifully landscaped grounds and multiple pools that offer a serene oasis for relaxation. We spent our days lounging by the pool, soaking up the sun, and enjoying excellent beachside service. A standout feature of our stay was the exceptional service from our butler, Hugo. He went above and beyond to ensure our comfort and satisfaction. From day one, Hugo made it his mission to cater to our needs—making dinner reservations, providing drinks, and checking in to see how we were doing. He was always there with a friendly smile and genuine willingness to help. The dining options were diverse and delicious, featuring fresh seafood and authentic Mexican cuisine. Each restaurant provided unique culinary experiences, and the buffet had an impressive variety. In summary, Ocean Riviera Paradise exceeded our expectations. The stunning surroundings, exceptional service—especially from Hugo—and the variety of activities made our vacation truly special. We left with wonderful memories and a longing to return. If you’re looking for luxury, comfort, and a beautiful setting, Ocean Riviera Paradise is the place to be. We can't wait to come back!

Stayed 3 nights in Jan 2025

10/10 Excellent

jada

Traveled with family

15 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

⭐⭐⭐⭐⭐ Our recent four-night stay at Ocean Riviera Paradise was extraordinary! We loved it so much that we extended our stay by an extra day, wishing we could have stayed longer. From the moment we arrived, we were greeted with warm smiles and a welcoming atmosphere. The resort is stunning, with beautifully landscaped grounds and multiple pools that offer a serene oasis for relaxation. We spent our days lounging by the pool, soaking up the sun, and enjoying excellent beachside service. A standout feature of our stay was the exceptional service from our butler, Hugo. He went above and beyond to ensure our comfort and satisfaction. From day one, Hugo made it his mission to cater to our needs—making dinner reservations, providing drinks, and checking in to see how we were doing. He was always there with a friendly smile and genuine willingness to help. The dining options were diverse and delicious, featuring fresh seafood and authentic Mexican cuisine. Each restaurant provided unique culinary experiences, and the buffet had an impressive variety. In summary, Ocean Riviera Paradise exceeded our expectations. The stunning surroundings, exceptional service—especially from Hugo—and the variety of activities made our vacation truly special. We left with wonderful memories and a longing to return. If you’re looking for luxury, comfort, and a beautiful setting, Ocean Riviera Paradise is the place to be. We can't wait to come back!

Stayed 1 night in Jan 2025

8/10 Good

Wayne William John

Traveled with group, Traveled with partner

13 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked that the resort was very easy to get around in. Everything was very convenient. There is a lot of activities for kids, so it is very kid friendly. Even though we didn't bring children, we may do that in the future as there would be lots for them to do. We appreciated the low pressure sales. We understand the resort wants to sell time there, but we were not pressured to attend a presentation. We were asked once and when we refused, we were left alone. This is a big deal for me. The little shops in the resort were pretty reasonably priced. Unless you needed sunscreen, but that isn't a change from anywhere else we have been. The spa was reasonably priced compared to other places we have been. There were lots of choitfor things to do, they had daily evening entertainment, and carried it on after the show outside. Unlike some places where you feel everything just shuts down at 10 pm. All in all, I would give the resort a good review. We had a good time and would go there again.

Stayed 10 nights in Jan 2025

10/10 Excellent

Martha

12 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

4/10 Poor

Tracy

10 January 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Our stay was okay but nothing special. I booked mainly for the waterpark for my 9 year old and 13 year old. However, they didn't even use it because there was hardly any water in the slides and they had to push them selves down so we left and stayed at the pools. So that was pretty disappointing. I didnt even see other kids using the slides which was probably why. All the restaurants were good but the buffet was hectic to say the least. I think the staff tried their best to keep up but the amount of guest in there during breakfast and lunch was insane. All the pools were extremely cold and they do not have any hot tubs. The rooms were nice however there were no cushions on the balcony furniture. It was metal chairs that were extremely uncomfortable to sit in since they were ment for cushions. It was an okay place for a few nights but we definitely wouldn't go back.

Stayed 3 nights in Jan 2025

2/10 Terrible

Fabiana

Traveled with partner

9 January 2025

Liked: Cleanliness

Disliked: Amenities

Sadly, that location was a poor decision! The staff was extremely impolite, and despite numerous assurances about the Privilege package, nothing actually materialized! The rooms are not cleaned thoroughly. I had to plead for dinner reservations, and recently, I nearly missed my flight because my butler didn't arrange my taxi as I asked. The bell service was awful.

8/10 Good

Shilpi

8 January 2025

Liked: Cleanliness, property conditions & facilities

Restaurant bookings should be made more conveniently,online booking for all unlike sakura.

Stayed 5 nights in Jan 2025

8/10 Good

Ka Ho

Traveled with family

7 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall great experience at this resort. Great service, with friendly staff. They could use a better system for making reservation for their Teppanyaki restaurant. Steakhouse could also use some work with how well they cook the steaks. Both of ours were well over cooked.

Stayed 7 nights in Dec 2024

8/10 Good

Victorya

Traveled with group, Traveled with family

7 January 2025

Property was good. A few of the restaurant staff employees were a little bit less flexible than necessary. Otherwise everything was great!

Stayed 4 nights in Jan 2025

8/10 Good

Fernando

Traveled with family and small children

6 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We went on a family (parents and 2 toddlers) vacation for Christmas and NY eve. The stay was overall great. The rooms and common areas are very clean and well maintained. Food and drinks are good enough. Water park is awesome for the kids, only thing to improve there is that it closes at 5pm, I read before going it was closing at 6pm but all our stay was open from 9am to 5pm. Beach is not the best in the area, it's rocky. I recommend wearing swimming shoes. Many kids and adults came back from the sea wounded because of sharpy rocks. We met some great people who made us had a great vacation like Fernando and Lisandro from the guest service. One of the things we've found in other hotels nearby, and it is convenient but this hotel is lacking, is being able to bring snacks to the beach or the pool. You spend a lot of time when you go either the snack bar or the buffet to eat. Some of the workers were rude, could be because they were working in the holidays, even though that should not happen. Long waits for restaurants (even with reservation) were a reason why we ended up eating mostly in the buffet. Food in the buffet was diverse and good enough for us to enjoy eating there. For New Years Eve they put a lot of effort to make us feel in a different atmosphere at the dinner. All the new decorations and the party were amazing... but dinner was not so well organized. All the guests were seated at the same time, it was impossible to grab food and eat in family at the same time.

Stayed 11 nights in Dec 2024

8/10 Good

Pawandeep

Traveled with family

5 January 2025

Liked: Staff & service, amenities, property conditions & facilities

Good property

Stayed 5 nights in Dec 2024

10/10 Excellent

Dakota French

Traveled with partner

5 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was really good, I saw cockroaches outside one night and there was a bird inside the restaurant pooping. Other than those points it was a 5/5 experience. The food was very tasty and of good quality and the staff were all super nice and professional

Stayed 7 nights in Dec 2024

10/10 Excellent

kettly

Traveled with family

5 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed everything

Stayed 5 nights in Dec 2024

10/10 Excellent

Pamela

Traveled with family and small children

5 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great place for families of all ages. There was plenty to do, the food was great with lots of options, the pools and beach were beautiful. We will be back!

Stayed 10 nights in Dec 2024

Ocean Riviera Paradise All Inclusive

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Eden Junior Suite Rooftop

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Eden Junior Suite Swim Up

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Eden Master Suite Rooftop

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PRIVILEGE JUNIOR SUITE SWIM UP

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Eden Junior Suite Pool View

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Privilege Junior Suite Pool View

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Eden Master Suite

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Eden Junior Suite Garden view

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Privilege Junior Suite Garden View

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PRIVILEGE MASTER SUITE SWIM UP

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Daisy Junior Suite Pool View

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Eden Junior Suite Ocean View

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Privilege Master Suite

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Eden Junior Suite with Jacuzzi

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Privilege Junior Suite Rooftop

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Daisy Junior Suite Garden View

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Junior Suite Standard

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