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Occidental at Xcaret Destination - All Inclusive

4.0 star property
On private beach with 7 outdoor pools, near Xcaret Eco Theme Park

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Exterior
Interior entrance
Exterior
Poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
The current price is AED 1,085
AED 1,319 total
includes taxes & fees
3 Feb - 4 Feb

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

1 bedroom, premium bedding, down comforters, free minibar

Junior Studio Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Premium bedding
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Room

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Pool
Breakfast included
All inclusive
Spa
8.8 out of 10, Excellent, (1286)
The price is AED 3,606
AED 4,374 total
includes taxes & fees
22 Feb - 23 Feb
Hotel Xcaret Mexico - All Parks / All Fun Inclusive

About the neighborhood

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Playa del Carmen Maritime Terminal - 12 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a grocery/convenience store, and a shopping mall on site. With a private beach, beach massages, and beach volleyball, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a deep-tissue massage, a facial, or a manicure/pedicure. Be sure to enjoy seafood at one of the 11 on-site restaurants. Enjoy the gym, as well as activities like archery, snorkeling, and volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as mini golf and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and a reception hall
  • Wedding services, a 24-hour front desk, and concierge services
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 765 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 11 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges
  • 24-hour room service

Restaurants on site

  • El Pescador
  • Steak House
  • Los Olivos
  • La Hacienda
  • D Oriental

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Fitness center
  • Lifeguards on site
  • Mini golf
  • Playground
  • Sauna
  • Shopping mall
  • Shopping
  • Snorkeling
  • Spa services
  • Tennis
  • Volleyball

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 37-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.73 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of 1 February 2025, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on 3 February 2025 start from $357.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1954 out of 3927 reviews" "
Rating 8 - Good. 920 out of 3927 reviews" "
Rating 6 - Okay. 532 out of 3927 reviews" "
Rating 4 - Poor. 283 out of 3927 reviews" "
Rating 2 - Terrible. 238 out of 3927 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Derek Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 10 nights in Jan 2025

10/10 Excellent

Mayrah Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Great activities, music, shows and food.
Stayed 5 nights in Jan 2025

8/10 Good

Kaila

Liked: Amenities
Property was beautiful. Staff were very polite and hardworking. Highly recommend Xcaret and Xplor parks. It was the best part of my stay! Food needs improvement. Buffet is only open certain times of the day. “Restaurants” on the property were just plated resort food. Had to make reservations for the “restaurants” which was totally unnecessary and not worth it honestly. I was hoping for authentic Mexican food, which I did not receive. I pretty much ate the same couple things each day.
Stayed 4 nights in Jan 2025

10/10 Excellent

Javier

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms Activities and entertainment in the resort facilities . Close to Tulum and Playa Del Carmen
Stayed 6 nights in Jan 2025

10/10 Excellent

Melissa, FALL RIVER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time back in 6 months. We love all the animals on the property especially the monkeys. Our favorite place in Mexico by far.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: Plenty of beautiful plants and wildlife like deer. The staff was very friendly and helpful. The rooms were dated and could use a refresh but everything worked as expected. The bed was comfortable as well as the pillows. Alcohol is completely free but limited choices on beer. Cons: For a 7 day 6 night stay we were told on arrival that we could only eat at the restaurants 3 nights we were there and the rest of the time we could eat at the choice of 2 buffets available, 3 buffets during lunch. On top of this for lunch none of the restaurants except buffets were open. Limiting overall choices of food to eat since each buffet served the samethings basically. The buffets were horrible. Basically high school cafeteria food at best and not always fully cooked or even slighty hot. I had uncooked rice twice and the item choices were very limited which included hot dogs and hamburgers. Hot dogs were inedible to me and tasted horrible. Hamburger patties were frozen meat that was highly overcooked. The best item we had was a ceviche they had at the cold bar. We tried 4 of 7 available restaurants during our stay. Every restaurant we ate at the food would show up to our table luke warm at best but never hot or even close. Not a true All-Inclusive Experience. Room service is not included. We only had our mini fridge filled 3 out of 6 days during our stay. If you are a foodie and want a good 3 meals daily do not stay here you will be disappointed as we were.

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, service was good. Area was a great choice as there is so much to do in the area and is all easily accessible.
Stayed 7 nights in Jan 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jan 2025

10/10 Excellent

Mirolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent customer service. Friendly staff . Clean room. Quiet place to relax.
Stayed 3 nights in Jan 2025

10/10 Excellent

HIROSHI

Stayed 5 nights in Jan 2025

10/10 Excellent

Jameson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with a group of friends and we all could find something we wanted to do the pools, the beach, the food and all the animals around the hotel were so amazing! We went to the park next-door for a day and that was such a fun and easy excursion!
Stayed 7 nights in Jan 2025

10/10 Excellent

David, Concord

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. And you can see monkeys!
Stayed 6 nights in Jan 2025

10/10 Excellent

Hansel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty awesome place to stay I would recommend to everyone who enjoys the nature
Stayed 7 nights in Nov 2024

6/10 Okay

Jolie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a good property with pretty and peaceful views, but they need to put some effort to the food. There is lack of varieties at the buffet, plus the quality and the taste of food. We have been to many all inclusive before and this is by far our worst experience with the food. The restaurants food wasn’t that great either, they are missing the taste.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jae Hyuk

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beach. The natural environment and the various animals walking around naturally were nice.
Stayed 6 nights in Jan 2025

2/10 Terrible

Ramiro Medrano

Disliked: Cleanliness
Stayed 7 nights in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities
Exacto los cuartos necesitan más mantenimiento
Stayed 4 nights in Jan 2025

10/10 Excellent

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort.
Stayed 10 nights in Jan 2025

10/10 Excellent

Shania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Myenna Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was quite nice and the staff were friendly. They don’t make it clear that there are different clubs and levels to stay at before booking. If you are not a part of their “vacation club” they will pester you to go to a timeshare presentation. They have staff stationed at the entrances to the room buildings so that their staff can try and get you to go to the presentation each time you come or go from your room. Food is good and restaurants are nice! Nightly entertainment was great! The pools are great and the beach is really nice. Snorkeling gear is available too and there are lots of fish in the lagoon
Stayed 10 nights in Jan 2025

10/10 Excellent

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Food for the most part was not bad. Drinks were awesome. Slight pressure from staff to join their travel club. Convenience to xcaret parks was really nice. The wild life was also really cool to see.
Stayed 4 nights in Jan 2025

8/10 Good

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property all around.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kristian Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Occidental Xcaret was a beautiful natural resort. We loved the animals and the resort grounds were great. Rooms were clean and comfortable. Food was good overall. The beach was beautiful and the pools always had lots of room to set up for the day. We would return to this resort. Great for families.
Stayed 7 nights in Jan 2025