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Hotel Riu Palace Riviera Maya - All Inclusive

4.0 star property
Family fun on the beach, with outdoor pool, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Hotel Riu Palace Riviera Maya - All Inclusive

Aerial view
Coffee shop
Lobby
On the beach, white sand, sun loungers, beach towels
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior, L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (Superior | U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (Superior | U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (Superior | B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (Superior | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (Superior | C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 34 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior | C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Courtyard View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior | B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (Superior | B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (Superior | B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Renovated in 2019
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Superior, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Clothes dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior With Internal View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Internal View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Suite

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Suite

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior With Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 8 min walk - 0.7 km
  • Playacar Golf Club - 1 min drive - 0.3 km
  • Quinta Avenida - 4 min drive - 1.9 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 1.9 km
  • Playa del Carmen Main Beach - 8 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Occidental Allegro - ‬4 min walk
  • ‪Pool Bar - ‬11 min walk
  • ‪Don Rafael - ‬2 min walk
  • ‪Sports Bar Allegro Playacar - ‬4 min walk
  • ‪Turquesa - ‬7 min walk

About this property

Hotel Riu Palace Riviera Maya - All Inclusive

Upscale all-inclusive property refurbished in 2019 and located near Quinta Avenida
Located close to Playacar Golf Club and Playa del Carmen Maritime Terminal, Hotel Riu Palace Riviera Maya - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a nightclub. With a white sand beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a massage, a body wrap, and reflexology at Renova Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Enjoy the health club, as well as activities like snorkeling, windsurfing, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, massage treatment rooms, and tour/ticket assistance
  • Coffee/tea in the lobby, a 24-hour front desk, and secured bicycle storage
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 460 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Heating and ceiling fans
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Don Rafael
  • Il Portico
  • Krystal
  • Yashima

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Renovated entire property - December 2019
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu Palace Riviera Maya
Maya Riviera All Inclusive
Riu Palace Maya
Riu Palace Riviera
Riu Palace Riviera Maya
Riu Palace Riviera Maya All Inclusive
Riu Palace Riviera Maya All Inclusive Playa del Carmen
Riu Palace Riviera Maya Playa del Carmen
Riu Riviera
Riu Riviera Maya Palace
Riu Palace Riviera Maya All Inclusive All-inclusive property
Riu Riviera Maya Inclusive in

Frequently asked questions

Does Hotel Riu Palace Riviera Maya - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Riu Palace Riviera Maya - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Riviera Maya - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Riviera Maya - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Palace Riviera Maya - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within 1 mi (2 km) of Mayan Ruins of Playacar, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playacar Golf Club is steps away.

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Hotel Riu Palace Riviera Maya - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1777 out of 2403 reviews
Rating 8 - Good. 400 out of 2403 reviews
Rating 6 - Okay. 136 out of 2403 reviews
Rating 4 - Poor. 46 out of 2403 reviews
Rating 2 - Terrible. 44 out of 2403 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beaches, family friendly, clean, great friendly staff, prompt to needs, great food and choices, beautiful property-highly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Kathlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff seemed to really enjoy their jobs and were very friendly. Condition of hotel and rooms were excellent and very clean.
Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, variety of food choices, excellent service, friendly staff and many fun activities
Stayed 7 nights in Mar 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
The Beach is beautifull.
Stayed 3 nights in Mar 2025

8/10 Good

Eric W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very much
Stayed 7 nights in Feb 2025

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay here again!
Stayed 7 nights in Jan 2025

10/10 Excellent

John L Collins

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, beautiful fun resort!
Stayed 6 nights in Feb 2025

10/10 Excellent

Gerard Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome resort, staff, cleanliness, and price with fantastic
Stayed 7 nights in Feb 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there like 8 times already - still great!
Stayed 8 nights in Feb 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Always felt taken care of the moment we walked in the front doors! Thank you!!
Stayed 5 nights in Mar 2025

10/10 Excellent

esnilcys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach and the pools. Kids had a blast. One of the best buffet I’ve had in an all inclusive resort. Plenty of activities for everybody. The area around the hotel is well kept , safe and walkable
Stayed 5 nights in Dec 2024

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! We really enjoyed the daytime, pool activities, extensive buffet options and having access to shaded areas around the pool. The beach was beautiful, although covered in seaweed and eroded from a previous storm, the nighttime and entertainment was always a hit!
Stayed 6 nights in Mar 2025

10/10 Excellent

Carolyn Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a great time.
Stayed 6 nights in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magic Hotel to stay many days relaxing and enjoying the restaurants and all activities inside
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enriched on the beach and other staff were excellent
Stayed 7 nights in Mar 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the food is really good. My only complaint is the bed which was much too soft for be but besides this everything else was great.
Stayed 5 nights in Mar 2025

10/10 Excellent

XXX Manpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property with lot of food varieties. Staff is very nice and helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, very clean, great location, very nice beach and delicious food options!! All you need for a perfect vacation! I do recommend this resort.
Stayed 5 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
enjoy and relax
Stayed 6 nights in Mar 2025

8/10 Good

rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome! The place was very clean but starting show its age in spots. Overall best resort I have stayed at
Stayed 6 nights in Mar 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time. The entertainment team was beyond fun n funny. I had a blast.
Stayed 5 nights in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice courteous welcoming their kindness was warming fell in love with the place in general
Stayed 4 nights in Mar 2025

10/10 Excellent

Arica

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal experience!
Stayed 4 nights in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable and the property was stunning. The food was delicious and beach beautiful
Stayed 8 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to vacation
Stayed 7 nights in Jan 2025