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Grand Riviera Princess - All Inclusive

5.0 star property
Unwind with fitness classes by day then dance under stars near your favorite swim-up bar. Find blissful moments at this tropical oasis where culinary delights meet turquoise waves.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
Kayaking
Reception
Exterior detail
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
The price is AED 1,261
AED 1,261 total
includes taxes & fees
22 Jan - 23 Jan

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower | Free minibar, in-room safe, desk, blackout drapes

Suite With Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 5

View all photos for Family Club Room - Pool Access, Pool View

Family Club Room - Pool Access, Pool View | View from room

Family Club Room - Pool Access, Pool View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View) | Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Pool Access (Pool View)

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies) | Free minibar, in-room safe, desk, blackout drapes

Suite (with 2 Jacuzzies)

Highlights

Balcony
Separate sitting area
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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Grand Sunset Princess - All Inclusive

Pool
Hot Tub
Breakfast included
All inclusive
8.2 out of 10, Very Good, (2529)
The price is AED 1,261
AED 1,261 total
includes taxes & fees
22 Jan - 23 Jan
Grand Sunset Princess - All Inclusive

About the neighborhood

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Tres Rios Ecopark - 12 min drive
  • Playa del Carmen Main Beach - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

Luxury all-inclusive property in a shopping district
A free breakfast buffet, a nightclub, and 3 swim-up bars are just a few of the amenities provided at Grand Riviera Princess - All Inclusive . This property is a great place to bask in the sun with a white sand beach, 2 beach bars, and sun loungers. Treat yourself to aromatherapy, a detox wrap, or a body treatment at the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include snorkeling, basketball, and kayaking. In addition to 3 poolside bars and a free daily manager's reception, guests can connect to free in-room WiFi.
Additional perks include:
  • 12 outdoor pools and an indoor pool, with 3 swim-up bars, free cabanas, and sun loungers
  • Free self parking
  • 6 outdoor tennis courts, a water park (surcharge), and babysitting (surcharge)
  • A banquet hall, a music library, and outdoor furniture
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 674 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free stocked minibars and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Balconies, separate sitting areas, and free extra beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 2 beach bars, 3 poolside bars and 9 bars/lounges
  • Free daily reception
  • Coffee/tea in common area(s)

Restaurants on site

  • Buffet Verde
  • La Hacienda
  • La Vaquería
  • Mamma Mia
  • La Fondue

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Fitness classes
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Water park access (surcharge)

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (5425 square feet)
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Humane treatment of captive wild animals
  • Music library
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Grand Riviera Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riviera Princess - All Inclusive ?

Self parking is free at this property.

What time is check-in at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riviera Princess - All Inclusive ?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Grand Riviera Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, Punta Esmeralda Beach, and El Camaleón Mayakoba Golf Course. Gran Coyote Golf and Chun-Zumbul (diving site) are also within 3 mi (5 km).

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1629 out of 3453 reviews" "
Rating 8 - Good. 870 out of 3453 reviews" "
Rating 6 - Okay. 473 out of 3453 reviews" "
Rating 4 - Poor. 245 out of 3453 reviews" "
Rating 2 - Terrible. 236 out of 3453 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Tyrrell

Traveled with partner
Liked: Amenities
The resort was amazing, they treated us well !
Stayed 3 nights in Jan 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very relaxing 4 night trip. The staff was eager to please and the grounds were clean and well maintained.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Even when I met them on 5th avenue on their day off. Exceptional. I enjoy the many quiet pools. The non smoking laws are good, though some guests did break them.
Stayed 8 nights in Jan 2025

6/10 Okay

Binbin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food needs improvement.

6/10 Okay

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jack Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were polite and we're always working. The food can be hit or miss at the restaurants and the buildings are showing some age but was a fantastic place to relax and let your spouse be pampered.
Stayed 6 nights in Jan 2025

8/10 Good

Adriana J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dope, but wasn't a fan of the super hard push for a timeshare pitch.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time at the Grand Riviera Princess. It was exactly what I wanted - very relaxing and quiet. The staff were amazing, the property was lovely and the transportation around the property was very helpful. The restaurants were very good, but the buffets were slightly disappointing. I highly recommend upgrading to "platinum status" for a minimal price - as 24 hour room service is also included. It was a great vacation.
Stayed 7 nights in Jan 2025

6/10 Okay

Kyle

Traveled with group, Traveled with partner
Liked: Cleanliness
I absolutely loved our accommodations, as we stayed in the beautiful villas that offered a serene and comfortable atmosphere. However, I found that most of the dining options were underwhelming; the food didn't quite hit the mark. The hibachi restaurant, with its lively atmosphere and delicious grilled dishes, and the Chill Out restaurant, which offered a delightful menu, were the standout exceptions to our dining experience. The staff members were generally friendly, but I noticed that their level of helpfulness varied. If you weren’t interacting with the concierge in the villas, it could be a challenge to get the assistance you needed. During our vacation, my wife required medical attention, and I was relieved to discover that the resort has an on-site doctor. This doctor was absolutely fantastic, providing exceptional care that helped ease our worries during our stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

Piotr

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice everything looks great
Stayed 7 nights in Jan 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort - lots of free daily activities and entertainment. Staffs are friendly and efficient. Highly recommend this place!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Chase

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a great vacation, the hotel staff were very friendly and always helpful. Over all it was very clean and well kept. Our room was cleaned and made almost everyday. The only downside about the hotel was it being pretty outdated. On terms of the food overall pretty good. Buffets were great and had good variety but nothing super special. The restaurants that we chose were all very good and had great service.
Stayed 7 nights in Jan 2025

8/10 Good

Kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Cassidy

Traveled with partner
Liked: Staff & service, amenities
.
Stayed 7 nights in Jan 2025

10/10 Excellent

Granit

Traveled with family
The resort is amazing: beach is nice, the property is nice, the pools were great, food was awesome, staff is very nice and friendly/helpful, lots to do, something for everyone. Lots of entertainment as well. Definitely coming back!
Stayed 8 nights in Jan 2025

8/10 Good

Alexandra Mileny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 5 nights in Jan 2025

8/10 Good

frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having to make reservations and restaurants not being available when trying to make reservations
Stayed 4 nights in Jan 2025

8/10 Good

Lyndsay

Liked: Staff & service, amenities, property conditions & facilities
Staff were the best. Raziel in the La Fondue made my experience memorable and fun.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ghazal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and I can’t complain about anything. Everything was so amazing and we had a wonderful stay. Definitely go back again
Stayed 3 nights in Jan 2025

8/10 Good

Nimeera, EDMONTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent- Everywhere we went, people were so friendly. Shout out to Elena, the bar waitress on the beach, always bringing us fresh drinks and jokes. Animation team-all were very friendly. All of the restaurant staff (too many to mention) are hard workers with a smile. Would have loved if they made fresh smoothies in the morning at the buffet. Glad they had non pork options eg.turkey sausages..(any turkey bacon in the future??) Also disappointed that we had to pay to use the restaurant "Chill out" on the beach. Hopefully in the future, after the upcoming renovations, they will have access to a restaurant on the beach for all without additional cost. Liked that there was a "bus service" around the hotel. Many pools, many chairs. Also really liked having the app and all of its features (daily program, booking a la carte restaurants, map, etc). Wi-Fi access wasn't always smooth sailing, but it was sufficient. The rooms were a bit dated, and upon entering after checking in, we were slightly disgusted to find hair in the jacuzzi tub and spots, making it look like it wasn't cleaned. They also didn't clean out room one of the days even though we put the sign up. But, after one complaint it was cleaned and they checked the following day to make sure it was cleaned to satisfaction- very pleased with the follow up. Overall we had a pleasant, short stay. We are looking forward to coming back in a few months for a wedding event!
Stayed 3 nights in Jan 2025

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
The place was amazing. Staffs were friendly, buffet was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Amir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful vacation at the Grand Riviera Princess. The rooms were clean and well-maintained, with housekeeping provided every day. There were no hidden fees, and the buffet, drinks, and minibar were all included. Room service was excellent. While the variety of foods at the buffet wasn't perfect, it was still quite acceptable. The activities were enjoyable, and some of them were truly outstanding. However, there are a few areas for improvement. There could have been more beds on the beach, and it was surprising that toothbrushes and toothpaste were not provided in the rooms. Additionally, there is a $30 daily fee to access the kids’ club and teens’ club, which we felt was a bit expensive, especially since there were limited activities available for the teens. Beds on the beach should be more, toothbrush and toothpaste were not provided in rooms and that was surprising. You have to pay 30$ daily to access kids club and teens club which is too expensive and there were limited stuffs at least for teens.
Stayed 7 nights in Jan 2025

8/10 Good

Brenda Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 6 nights in Jan 2025