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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
Unwind with a massage treatment room or stroll through the serene Japanese garden before enjoying international cuisine at one of five restaurants.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Outdoor wedding area
Privilege Junior Suite Adults Only | Garden view
Privilege Romance Suite | Living area | 32-inch LCD TV with cable channels, TV
On the beach, white sand, beach massages
2 outdoor pools, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
The price is AED 1,374
AED 1,374 total
includes taxes & fees
22 Jan - 23 Jan

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Sea View

Beach/ocean view

Deluxe Room Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior detail

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Spa
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8.6 out of 10, Excellent, (2698)
The price is AED 1,155
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22 Jan - 23 Jan
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About the neighborhood

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Gran Coyote Golf - 7 min drive
  • Tres Rios Ecopark - 8 min drive
  • Maroma Beach - 13 min drive
  • Playa Xcalacoco - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

Luxury all-inclusive property located in Riviera Maya
Consider a stay at Ocean Maya Royale All Inclusive Adults Only and take advantage of a free breakfast buffet, a terrace, and shopping on site. This property is a great place to bask in the sun with a white sand beach and beach massages. Treat yourself to a Swedish massage, a body treatment, or a manicure/pedicure at Despacio Spa Centre, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like volleyball. In addition to a coffee shop/cafe and a Japanese garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with pool umbrellas
  • Free self parking
  • An outdoor tennis court, coffee/tea in the lobby, and tour/ticket assistance
  • Massage treatment rooms, wedding services, and a gift shop
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 320 rooms feature comforts such as furnished balconies and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • La Hacienda
  • El Charro
  • La Dolce Vita
  • Yookoso
  • Blue Moon

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (2013 square feet)
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Japanese garden
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Ocean Maya Royale All Inclusive Adults Only?

As of 21 January 2025, prices found for a 1-night stay for 2 adults at Ocean Maya Royale All Inclusive Adults Only on 22 January 2025 start from $374.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ocean Maya Royale All Inclusive Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Maya Royale All Inclusive Adults Only?

Self parking is free at this property.

What time is check-in at Ocean Maya Royale All Inclusive Adults Only?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Ocean Maya Royale All Inclusive Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Ocean Maya Royale All Inclusive Adults Only?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include kayaking, tennis, volleyball, and more.

Where is Ocean Maya Royale All Inclusive Adults Only located?

Located in Riviera Maya, this beachfront property is in the entertainment district, 1.7 mi (2.7 km) from El Camaleón Mayakoba Golf Course, and 2.8 mi (4.5 km) from Playa Xcalacoco. Maroma Beach and Virgen Beach are also within 6 mi (10 km).

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 954 out of 1604 reviews" "
Rating 8 - Good. 383 out of 1604 reviews" "
Rating 6 - Okay. 148 out of 1604 reviews" "
Rating 4 - Poor. 58 out of 1604 reviews" "
Rating 2 - Terrible. 61 out of 1604 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 23 nights in Dec 2024

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Compact convienent good food
Stayed 9 nights in Dec 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice
Stayed 8 nights in Jan 2025

2/10 Terrible

Marc

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 5-Star Hotel – Disappointing Experience I stayed at this hotel expecting a true 5-star, all-inclusive experience, but it was anything but that. If I had read an honest review like this one beforehand, I would have never wasted my money here. While some guests seem to be enjoying their stay—likely because their standards are lower—this is not a luxury property. At best, this is a 2- to 3-star hotel. Here are the major issues I experienced: 1. Outdated Facilities: The property feels old and outdated, with no modern touches or luxury features you’d expect from a 5-star hotel. 2. Terrible Food: The food is absolutely subpar. Many dishes seem to be reused and moved from the buffet to the “special” restaurants, which were supposed to be better. There’s no freshness or quality at all. 3. Water Bottle Limitations: This was shocking. Water bottles are limited to two per day per room, even if you ask for more. It’s absurd that you can have unlimited alcohol but not enough water. The tap water tastes terrible, like melted ice, and is not a suitable replacement. 4. Service Issues: The service was disappointing, and it was surprising how few staff members spoke English, making even basic communication difficult. 5. Ridiculous Rules: For example, the Mexican restaurant wouldn’t let my family of four sit outside together, insisting we split in
Stayed 3 nights in Jan 2025

8/10 Good

Ludmila, Orefield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beach has only has two entry points one near Italian restaurant is extremely small and it was covered in sea weed even it is a side for a privilege members. another site was OK.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jolyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic time at this beautiful property! Not too big, not too small. Everything was clean and well maintained. We stayed in building 10 which was the perfect location! 30 second walk to the beach and pool. The staff were welcoming and friendly and the service was excellent! Would absolutely recommend and would come back again!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Yehor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about my incredible stay at Ocean Maya Royale! From the moment I arrived, everything exceeded my expectations. The resort itself is stunning—a beautiful beach, pristine gardens, and a truly relaxing atmosphere. Our room was spacious, comfortable, and had a great view of the garden. One of the standout parts of my trip was the service. The experience team truly went above and beyond to make my stay unforgettable! A big thank you to Carlos, Viridiana, Kenddell, and Dali for all their incredible attention to detail and personalized care. They were friendly, approachable, and always there to make our stay as fun as possible. I also loved how they made sure to keep the atmosphere relaxed but fun, with live music and entertainment each night. Whether you wanted to unwind or join in on the fun, there was something for everyone. Thank you, Ocean Maya Royale, for a truly unforgettable stay!
Stayed 9 nights in Jan 2025

10/10 Excellent

Catina, Baltimore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. The only issue we had was that the AC was way too cold but that could have been user error. We got the Privilege package and the perks with that were worth the extra money. Our butler, David was awesome! He took care of all our needs.
Stayed 4 nights in Jan 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort & friendly staff
Stayed 6 nights in Jan 2025

10/10 Excellent

Le'Saint

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and amazing staff. Would come back!!
Stayed 5 nights in Dec 2024

8/10 Good

Melissa Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good resort. Loved the bali beds in the privilege area. The food and drinks were only ok. Wasn't wowed by it and wouldn't choose to come back. Decent price though for the experience provided. Amazing staff, very accommodating. Beach was very clean. Grounds of resort were well maintained.
Stayed 9 nights in Dec 2024

4/10 Poor

Rocio

Disliked: Staff & service, amenities, property conditions & facilities
Not good
Stayed 4 nights in Dec 2024

10/10 Excellent

Eric Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the entire experience. Staff went out of their way to accommodate us at every level.
Stayed 8 nights in Oct 2024

10/10 Excellent

Ahmad

Stayed 6 nights in Dec 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and lots of things to do. Food was very good for a resort. Pools were decent , but a little on the cold side. Didnt really care for the privilege club stuff, and the different tiers of membership etc.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2024

10/10 Excellent

Alana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hubby and I had an amazing honeymoon at this resort. Shoutout to all the amazing staff that went above and beyond to make our time there so friendly and enjoyable - Manuel the bartender, experience team members Viri, Carlos, and especially Kenddell, whose energy and kindness did not go unnoticed. He is one of a kind. So many fun activities at the resort - crafts, games, aquafit, kayak tours…We were never bored. Restaurants and serving staff were great and there was decent variety. Plus- we didn’t get sick from the food at all here! Would definitely stay here again and recommend to others!
Stayed 7 nights in Dec 2024

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service
My first time so nothing to compare. It was very nice the staff were great
Stayed 6 nights in Dec 2024

10/10 Excellent

Jaroslaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good entertainment around the pool and in the lobby. Great staff , good food. Entrance to the Sea. Two big clean pools.
Stayed 6 nights in Dec 2024

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
It's only 20mins to PDC but it's $60 roundtrip from the hotel. The taxi's have a horrible monopoly. The hotel itself- it's time for a reno. The grounds have no drainage so during a heavy rain, water on the walking paths can be ankle deep or higher. This hotel seems to be going through an identity crisis. It's like it wants to be "higher end" but it lacks the staff and amenities to achieve that. The check-in process was/is unnecessarily long and ill-staffed for the numbers they deal with. If you're not VIP (Prestige Club), good luck getting the front staff's attention. In most AI's, the buffet is awful and the a la cartes are great. At this hotel, it's the opposite- the buffet is great- something for everyone, fresh and tasty! The a la cartes were awful. There were 2 staff that stood out- Kenddell and Viridiana- they save this place! I hope they get to read these and know what a difference they make to people's vacations.
Stayed 7 nights in Dec 2024

10/10 Excellent

MICHAEL

Stayed 4 nights in Dec 2024

8/10 Good

Mackenzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. The food can definitely be better. They need a good pastry chef…. we did not have a single good dessert during our stay. Kendall was an amazing entertainer for the poolside audience. I also think the beach could be better. It doesn’t have direct access it’s blocked off by a fence and it was very dirty. Would we come back? no, but it was a nice vacation overall.
Stayed 4 nights in Dec 2024

8/10 Good

Jamelia Jasmine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I signed a form for the free bottle of wine, never received it. I saw that in a few other reviews. There are not much options to eat on the resort. The buffet is not that tasty except for breakfast. Lunch and dinner go off the resort or hope that you find a reservation for one of the restaurants. The restaurant next to the buffet the food portions are basically non-existent i wish I can include a picture . It's a thin piece of meat and a scoop of potatoes. The staff is nice . Bring straws or a cup if needed as they don't have, which is most places. We were able to schedule transportation off the resort very easily. Our main thing was the food and sometimes limited options at night
Stayed 4 nights in Dec 2024

10/10 Excellent

John, fort wayne

Stayed 4 nights in Dec 2024

8/10 Good

Kiandokht

Liked: Cleanliness, staff & service
Not enough entertainment!
Stayed 7 nights in Dec 2024