Find Hotel with a Concierge in Playa del Carmen

"Good spot to relax and be quiet. Food is average."

"We had family concierge and booking dinner was difficult. "

"I love the employees very welcoming and super nice."

"We stayed at your resort February16-25,2025. Overall, an excellent resort! The facilities were very well kept and the nightly entertainment was excellent. The variety of restaurants were good and the food was wonderful. Noteworthy staff were food service workers named Manuel, Antonio and Lenin. Diana Salamanca went above and beyond making sure we had everything we needed! We highly recommend this resort. One suggestion would be to have more organized transportation to and from Cancun airport...

"Absolutely great"

"This is my first time at this hotel. Staff was excellent! It is a very short walk to 5th street where all the action is. Had a great time and loved all the activities the hotel had throughout the day! I highly recommend this hotel! "

"This is the nicest resort (in the Cancun area) that we've ever stayed in! We've been to 7 others (in Cancun) and this was beyond our expectations. First off, the hotel is absolutely beautiful. The artwork is Renaissance era, which I happen to love and the floors shine like glass. Our room and restroom were very spacious. The beach is the cleanest beach we've ever seen. They constantly pick up the seaweed throughout the day. The beach has a small rocky area that is unswimmable but to the...

"Amazing place to stay … I will definitely be back soon . Food is amazing , staff is friendly ."