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Catalonia Playa Maroma – All Inclusive

4.0 star property
Ocean-view property with a poolside bar, near Maroma Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
Outdoor pool
On the beach, white sand
Aerial view
6 restaurants, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Privileged Superior

Privileged Superior | Minibar, in-room safe, desk, laptop workspace

Privileged Superior

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | Minibar, in-room safe, desk, laptop workspace

Privileged Romance Deluxe

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite | Minibar, in-room safe, desk, laptop workspace

Privileged Suite

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

Highlights

Balcony
Air conditioning
Pillow menu
Pillowtop bed
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Ocean View & Swim Out

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 116.4 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • 38 sq m
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710

What's nearby

  • Paradise Beach - 1 min walk - 0.0 km
  • Maroma Beach - 1 min walk - 0.1 km
  • Playa Paraiso Golf Course - 7 min drive - 4.8 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive - 6.3 km
  • Tres Rios Ecopark - 13 min drive - 8.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪La Laguna - ‬9 min drive
  • ‪Snake Bar At Iberostar Maya - ‬13 min drive
  • ‪Alberca - Pool - Bar - ‬14 min drive
  • ‪Restaurante el Tapatío - ‬10 min drive
  • ‪Restaurante el Rancho - ‬13 min drive

About this property

Catalonia Playa Maroma – All Inclusive

Upscale all-inclusive property near Maroma Beach
At Catalonia Playa Maroma – All Inclusive, you can look forward to a free breakfast buffet, a nightclub, and a poolside bar. Indulge in aromatherapy, a hot stone massage, and a body treatment at Alegría SPA, the onsite spa. At the 6 on-site restaurants, enjoy lunch, dinner, Italian cuisine, and garden views. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and massage treatment rooms
  • Wedding services, tour/ticket assistance, and ATM/banking services
  • Guest reviews say great things the dining options, beach locale, and helpful staff
Room features
All 404 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • Wardrobes/closets, balconies, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar

Restaurants on site

  • El Pajarito
  • Toscana
  • Adelita
  • Grill
  • Ayami

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Frequently asked questions

Does Catalonia Playa Maroma – All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Catalonia Playa Maroma – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Catalonia Playa Maroma – All Inclusive?

Self parking is free at this property.

What time is check-in at Catalonia Playa Maroma – All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Catalonia Playa Maroma – All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Catalonia Playa Maroma – All Inclusive?

Yes, the property is all-inclusive. Activities include snorkeling, kayaking, soccer, and more.

Where is Catalonia Playa Maroma – All Inclusive located?

Located in Maroma, this beachfront property is on the boardwalk/promenade, just steps from Paradise Beach and Maroma Beach. Virgen Beach and Playa Paraiso Golf Course are also within 3 mi (5 km).

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 525 out of 1003 reviews" "
Rating 8 - Good. 257 out of 1003 reviews" "
Rating 6 - Okay. 113 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 46 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

KRISTINA

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Little run down, didn’t like that there was no buffet or ice cream near the beach. It’s time to cull the coatis, there were a big nuisance! Overall a good resort for those who don’t want to do anything but veg.
Stayed 10 nights in Nov 2024

8/10 Good

Sheryl, Surrey

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and kids friendly place
Stayed 5 nights in Nov 2024

6/10 Okay

Olga

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall is fine for these money. Nice beach. No paper napkins. Not enough public restrooms.
Stayed 8 nights in Nov 2024

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and the staff is great. The main reason only 4 stars is the hotel did not honor my request for a ground level room due to disabilities.I had to wait a day until I received a ground floor room,very disappointing.
Stayed 7 nights in Nov 2024

8/10 Good

Carlos

Liked: Staff & service, property conditions & facilities
The property and the hotel were very nice, great stuff service, rooms very clean. Personnel excellent. Food was good. The only thing that really bother me were the couti animals. They are a plague, jumping all over getting food or your purse. Also air conditioning in the restaurants were poor. I recommend Catalonia if you don’t care about the coutis.
Stayed 7 nights in Nov 2024

8/10 Good

Quynh

Traveled with family and small children
Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

6/10 Okay

Melvin

Traveled with partner
Liked: Staff & service
My wife and I enjoyed the beach, it was our favorite part of the trip. The staff were very nice and helpful. The restaurant were nice but overall limited in what they served. They buffet was good but after a few days the food was all the same. Our room, was ok. It had no hot water. The hot water was luke warm at best. And the water pressure was very weak. As far as entertainment, it was lacking at night. I will admit we were bored after eating and nothing to do on certain nights. The wildlife, they were annoying. One day they attacked my wife's plate of food. Not happy about that. Overall the beach was amazing and relaxing asnwell as the pool area. Its what we needed a nice getaway. The staff were great. Helped us with taxi service into the city. I do wish the overall resort was bigger with more to do.
Stayed 9 nights in Nov 2024

10/10 Excellent

TUSHAR

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well laid out. Evening Entertainment could be better
Stayed 4 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to the Catalonia Maroma hotel from October 27 to November 1. We booked a VIP room with a sea view and pool, for which we paid a considerable amount of money. But when we arrived they were on the third floor and it was inconvenient not to have an elevator. The hotel offered us a single room without considering what we had paid. They say that Expedia is the one that should reward us, but I think they did not make an effort to find a room equivalent to the price.
Stayed 5 nights in Oct 2024

4/10 Poor

Dhrupad

Stayed 7 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Ali Ghazi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

Donny Ortiz, Reading

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great; my only concern is that the AC only goes down to 22°C, and some days it feels hotter than others. Otherwise, everything is wonderful, and the staff is great.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mark

Stayed 7 nights in Aug 2024

8/10 Good

Joe, Wellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort mainly for the beach. No rocks anywhere. Pool was great, room was great. Most of the food was great. It's a quiet resort which is fine as we mostly relax. Swim up bar...... Also great. Watch out for the coati's, guard your food if eating outside or they'll take anything they want!
Stayed 5 nights in Oct 2024

6/10 Okay

Tricia

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Mariya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at Catalonia Playa Maroma. The first stay was in a Privileged Superior room which gives you the option of having 2 large beds but is not fully updated, just refreshed (bathroom and floors are still old). This time we stayed in a Privileged Suite. On Expedia it says you can get King bed or 2 double, that is not true. Because it's a suite, it doesn't have room for two double bed. There is the bedroom section with a kind bed and the "living room" area with a pullout sofa. For our two kids, 4 and 6, the sofa was adequate. If you have 2 teens, that pullout sofa will be uncomfortable and you're better off selecting a Privileged Superior room. Being Privileged puts you in Buildings 5 or 6 closest to the pool/beach/specialty restaurants and access to Bloved restaurant. Pro: For the money, this resort has everything you need. Big buffet, good specialty restaurants especially Italian and Steakhouse. Bloved- this time the food was disappointing, however, last stay it was delicious. Hibachi is standard, the apps are really small and the dessert is odd, but the showmanship was great! THE STAFF AT THE RESORT IS ABSOLUTELY WONDERFUL. Everyone was helpful, kind, attentive. Beautiful beach with NO ROCKS and absolutely gorgeous well-maintained grounds. Cons: Even the renovated suite bathroom has mold. Coatis steal your food/drinks the second you put it down. Pool has loud music all day so couldn't nap in Building 6. No evator so if mobility issues ask for 1st floor.
Stayed 5 nights in Oct 2024

10/10 Excellent

Catalina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel. The property is beautiful, we loved seeing all the animals. Our room was clean and the housekeepers always did a great job. The pools were nice/clean and we never had issues with finding chairs. Our favorite thing was the beach. It was STUNNING, so so beautiful. The sand was soft and calm, crystal clear water. The staff was great, very accommodating, especially with helping use find food options for our child with autism. All the staff was friendly and welcoming. We would recommend this hotel to anyone.
Stayed 5 nights in Aug 2024

8/10 Good

Joan

Liked: Cleanliness, property conditions & facilities
Second time here, surprisingly more children in mid September than Xmas break which was not my thing. Love Maroma beach, but next time will be going adults only. When dining parents babysit their kids with videos on an iPad with the volume turned up so high that it can be heard from the other end of the restaurant over the restaurant music and it disrupts the dining experience for everyone around them and the managers will not do anything to address the disturbance, or to turn the volume down, that is a problem. I understand a resort being family, friendly, but it shouldn’t be family friendly at the exclusion of the enjoyment of all other patrons. Additionally, there was a woman who was smoking perpetually at the pool and the hotel security spoke with her repeatedly, but did nothing to remove her. She argued that she paid “x” dollars to be there and she was damn well going to smoke if she wanted to. Security and management did not handle this well at all, they did nothing to reinforce their policies.
Stayed 7 nights in Sep 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Mary Theresa, Mississauga

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The first day we didn’t get a room assigned to us properly so that was a hassle but worse were little raccoon things running around. One of the members of trip got bit by one and needed rabies shot!!! She was only carrying coffee when it attacked her and another group member got attacked while trying to eat!! We had to eat in the pool or inside to avoid them it was quite scary and none of the other resorts near us had as many of them roaming around. I wouldn’t recommend staying here if you have children because of the animals. Other than that it was a nice property and the food was fantastic. I had no problems booking at any of the restaurants.
Stayed 4 nights in Oct 2024

6/10 Okay

Sharon

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly. The food was good. Customer service was a little off and confusing. I was attacked on my last day by one of those critters when I was trying to have my coffee outside the coffee bar and bitten now I need to go get stitches and rabies shot I will never be returning, the time I was there, you could never sit down and enjoy anything outside food or drink wise those animals they are out of control
Stayed 7 nights in Oct 2024