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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 13 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
8 bars/lounges, 2 poolside bars, beach bar
13 outdoor pools, pool umbrellas, sun loungers
8 bars/lounges, 2 poolside bars, beach bar
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
The price is AED 1,434
AED 1,434 total
includes taxes & fees
25 Jan - 26 Jan

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Furnished balcony or patio
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Hot Tub (deluxe)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

Highlights

Furnished balcony or patio
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Separate bathtub and shower
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All inclusive
Spa
Free WiFi
8.6 out of 10, Excellent, (2688)
The price is AED 1,155
AED 1,155 total
includes taxes & fees
25 Jan - 26 Jan
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the neighborhood

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Playa del Carmen Main Beach - 12 min drive
  • Tres Rios Ecopark - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Luxury all-inclusive property
At Platinum Yucatan Princess Adults Only - All Inclusive , you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. With a white sand beach, a beach bar, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a body scrub, or a manicure/pedicure at Princess Spa Platinum, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include volleyball, basketball, and archery. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • 6 outdoor tennis courts, express check-in, and concierge services
  • ATM/banking services, a billiards/pool table, and luggage storage
  • Guest reviews say great things the dining options, breakfast, and beach locale
Room features
All 470 rooms have comforts such as 24-hour room service and furnished balconies, in addition to perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 42-inch plasma TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 6 restaurants
  • 2 poolside bars, 8 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Yucatan
  • Bruschetta
  • Rodeo Grill
  • Aroma
  • Asiatico

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Fitness classes
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (6426 square feet)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property enforces a strict dress code in the restaurants.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Yes, this property has 13 outdoor pools.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All Inclusive ?

As of 24 January 2025, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All Inclusive on 25 January 2025 start from $390.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Platinum Yucatan Princess Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Yucatan Princess Adults Only - All Inclusive ?

Self parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-out is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Platinum Yucatan Princess Adults Only - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). Punta Esmeralda Beach and Playa 88 are also within 3 mi (5 km).

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1212 out of 2411 reviews" "
Rating 8 - Good. 613 out of 2411 reviews" "
Rating 6 - Okay. 309 out of 2411 reviews" "
Rating 4 - Poor. 150 out of 2411 reviews" "
Rating 2 - Terrible. 127 out of 2411 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Conrad Nathan Van, Chilliwack

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our swim-out, the entertainment at night was good, and the beach was nice. The negatives were: poor quality and selection of meals for room-service, no self-serve drinks, no towels at beach or pools, only one beer on tap, and not a great selection of restaurants. Didn’t feel like a 5 star.
Stayed 6 nights in Jan 2025

2/10 Terrible

Jacob

Traveled with group, Traveled with family
Disliked: Staff & service
For an all-inclusive, you were required to buy something to get what you already paid for. To sit at a certain table, I was required to buy a bottle of wine (we don't drink wine) at the steakhouse. I was required to buy lobster for teppanyaki. No one else at my table was required to purchase it, so that was a little heart breaking and felt scammed. Drinks were good and the bartending staff did a nice job. Food was by far the biggest disappointment. The buffet didn't follow its own schedule and often times wasn't open for lunch/dinner on time. The food seemed like it was sitting under the heaters for hours. Most of it was very dry. The steak house used meats I would feed my dogs, Teppanyaki chicken and lobster required water to wash it down. Pasta was watery and flavorless at the Italian restaurant. Room service was probably the "best" food at the resort but took forever to get after ordering. Much of the staff seemed crabby or not happy to be there. Woke one morning to find a bunch of empty cups and dirty plates sitting around the pool near our neighbor's room from a previous evening. We will not be returning or recommending this resort or any sister locations to anyone.
Stayed 4 nights in Jan 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Marisol

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our second time visiting this resort because we really enjoyed our first time however, this time around, we felt like the service had declined specially in the restaurants and some of the bartenders at the swim up bar. We tried having steaks a couple of nights at different restaurants and they could just not cook them right. The temperature of the meat was always wrong. We sent to the Japanese restaurant and we got no service. Other people being seated after us were getting service. We kept asking for a menu twice which we never got. We got a drink but no one checked back to see if we wanted more. We left the restaurant The bartenders on the family side of the resort where absolutely incredible but that was not the same experience on the adults only side. We took another couple with us because we enjoyed our first time so much and we were sorely disappointed. Our friends were having issues getting towels for the beach as well Still have to give credit to the rest of the staff who were amazing and very helpful to everyone The resort is beautiful and beautifully kept. Very clean
Stayed 5 nights in Jan 2025

8/10 Good

Dylan Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water was a little spotty in my room. Food was amazing
Stayed 7 nights in Jan 2025

4/10 Poor

Sara, Fremont

Disliked: Amenities, property conditions & facilities
Room was dirty
Stayed 4 nights in Jan 2025

10/10 Excellent

Leudvigg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, the food was very good. I will definitely be returning
Stayed 5 nights in Jan 2025

10/10 Excellent

Keiran

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We first checked in with Jorge who provided fast service and was very polite and easy to deal with. He gave us a complimentary drink and a room upgrade. He was able to explain the resort to us in a manner that was very easy to understand. I will say that my wife and I have been to Mexico quite a few times now at many different resorts and this was by far the best for food/drinks, quiet resort, staff friendliness. Now let’s get to the shows they put on at night. Wow they were amazing. I can’t believe how well done they are! The actors/dancers are phenomenal at what they do. We have already recommended to friends and family that this is the place to be in Mexico. I could go on for a long time but whoever is reading this should defintely attend this resort. We will be back and that’s a guarantee!
Stayed 5 nights in Jan 2025

10/10 Excellent

Nicholas Arthur

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet resort. Good to relax at but if you want night life its not the resort to go to
Stayed 5 nights in Jan 2025

10/10 Excellent

Patricia Lena

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept. Staff was wonderful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, Johnny from entertainment, Abi/Liz/Gerameel from the breakfast buffet were awesome.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jaubauri

Business traveler
Liked: Cleanliness
Stayed 5 nights in Jan 2025

8/10 Good

Jeaniqua

Traveled with family
I truly think that this is a beautiful, underrated resort. The wildlife didn't bother me at all. You also get access to two other sister resorts. This resort does a lot as far as guest entertainment (movies, parties, other events) with that rooms on the “party side” are definitely louder. My only con was the food. Flavor wasn't really there and during certain times you will be extremely limited on whats available.
Stayed 5 nights in Nov 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 5 days! The staff was very helpful and considerate. The beach was fairly private and peaceful. A little walk down to the family side of the resort afforded a nicer swimming area. Most of our dining was above average. We realized on our last day that the restaurants on the family side were available to us by reservation. Maybe worth looking into. The night shows in the theatre were fantastic! We were happily suprised at the quality of the performers. Overall a great week!
Stayed 5 nights in Jan 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Wide range of restaurants not needing reservations. Great variety of foods. Loved the shuttle that would take you to the sister resort.
Stayed 6 nights in Dec 2024

10/10 Excellent

Teressa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Maybe because we came off season but the staff were super nice and friendly! The buffet food was delicious! Would definitely recommend going to one of the stations where they cook fresh food like tacos burritos. LOBSTER !, yes lobster, omelets whatever it may be for the day. Love the Mimosa type cocktails for brunch. Staff was amazing! Had a great experience will definitely come back. Con... Like most hotel rooms that we stayed at in Mexico and Caribbean the rooms are musty and the sheets are damp/moist. But guess that's what you have to contend with in those areas. Also be careful when leaving your patio door open at night the mosquitoes will get in and eat you alive.
Stayed 3 nights in Jan 2025

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was greats Needs a games room with pools tables, ping pong table, foosball table , darts board, board games , cards . Something that guess can access 24/7 without being part of the entertainment activities.
Stayed 8 nights in Jan 2025

6/10 Okay

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have been to plenty of all inclusives, this is the first one that they charge you for extra pop or beer in your mini fridge. Also the room service menu is terrible! Especially breakfast , the only options is fruit and toast , otherwise you walk a fair amount to get to the buffet. There’s no cute coffee shops with snacks like all other resorts we’ve stayed at. Oh and you have to bring your towel from your room to the beach, they don’t offer you any towels at the pools or beach. Overall, it’s clean, swim ups are nice, staff is very nice , just wouldn’t pay what we did to stay here again. I’ve been to much better.
Stayed 4 nights in Jan 2025

8/10 Good

Heather L

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The entertainment crew was amazing. All the buffets was great. Staff was amazing. The side restaurant was wonderful. We had a great time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Danielle, Milwaukee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time back to this resort. The entertainment group and staff are so personable and really do make the entire experience! Restaurants are great with different food options. Hibachi was amazing. The pools are so nice and warm. Only complaint is our room AC can't go below a certain temp so it never got very cold for sleep.
Stayed 6 nights in Dec 2024

10/10 Excellent

Nazir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just so beautiful, warming reception and great customer service.
Stayed 5 nights in Jan 2025

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great mainly, but one thing I wish I knew before booking - we had a swim out room and the pool equipment was under room, so it was pretty noisy all the time, we asked staff to reduce the noise and it helped a bit, but not fully. So make sure it's not the case when you are booking ..
Stayed 4 nights in Jan 2025

10/10 Excellent

Donald bm

Liked: Cleanliness, staff & service, property conditions & facilities
The service is exceptional
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and beautiful. The staff was very friendly and helpful. The restaurants we dined at were delicious. We enjoyed the beach and the beach bar. The pool, pool bar and activities was always a fun time. The room I booked had an issue (the room had a mold/mildew smell and after a one night stay I was not sleeping another night in it) and we were moved to another room which was okay. It still was considered a swim out like I had, but had two double beds when I specifically booked a junior suit with a queen bed swim out for two of us. We were moved from the main pool area to the back side of the resort near the road which was not what I would of expected for the price I paid. But they claimed that is all they had. This was my only complaint. Other than that, we enjoyed our time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time ever leaving our country and we absolutely loved this place people with such big hearts and always always happy people
Stayed 8 nights in Jan 2025