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Platinum Yucatan Princess Adults Only

5.0 star property
Adults-only beachfront hotel with a spa tub

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platinum Yucatan Princess Adults Only

View from property
8 bars/lounges, 2 poolside bars, beach bar
Aerial view
13 outdoor pools, pool umbrellas, sun loungers
8 bars/lounges, 2 poolside bars, beach bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Spa
  • All inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
The price is AED 871
AED 871 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Balcony
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Sofa bed
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

Highlights

Balcony
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Sofa bed
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All inclusive
Spa
Free WiFi
8.6 out of 10, Excellent, (2643)
The price is AED 716
AED 716 total
includes taxes & fees
26 Nov - 27 Nov
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the neighborhood

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Gran Coyote Golf - 7 min drive - 3.9 km
  • El Camaleón Mayakoba Golf Course - 8 min drive - 3.8 km
  • Punta Esmeralda Beach - 14 min drive - 5.5 km
  • Playa del Carmen Main Beach - 20 min drive - 9.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only

Luxury all-inclusive hotel near El Camaleón Mayakoba Golf Course
At Platinum Yucatan Princess Adults Only, you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. With a white sand beach, a beach bar, and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a manicure/pedicure, or a facial at Princess Spa Platinum, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, volleyball, and archery. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • 6 outdoor tennis courts, express check-in, and beach towels
  • Wedding services, massage treatment rooms, and a gift shop
  • Guest reviews say great things the dining options, breakfast, and beach locale
Room features
All 470 rooms have comforts such as 24-hour room service and furnished balconies, in addition to perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 42-inch plasma TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 6 restaurants
  • 2 poolside bars, 8 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Yucatan
  • Bruschetta
  • Rodeo Grill
  • Aroma
  • Asiatico

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Fitness classes
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (6426 square feet)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property enforces a strict dress code in the restaurants.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults
Platinum Yucatan Princess
Platinum Yucatan Princess Adults Only Hotel
Platinum Yucatan Princess Adults Only All inclusive
Paltinum Yucatan Princess Adults Only All Inclusive
Platinum Yucatan Princess Adults Only Playa del Carmen

Frequently asked questions

Does Platinum Yucatan Princess Adults Only have a pool?

Yes, this property has 13 outdoor pools.

How much does it cost to stay at Platinum Yucatan Princess Adults Only?

As of 24 November 2024, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only on 4 December 2024 start from $237.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Platinum Yucatan Princess Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Yucatan Princess Adults Only?

Self parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Platinum Yucatan Princess Adults Only located?

Nestled on the beach, this Playa del Carmen hotel is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 mi (5 km).

Platinum Yucatan Princess Adults Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1124 out of 2284 reviews" "
Rating 8 - Good. 581 out of 2284 reviews" "
Rating 6 - Okay. 304 out of 2284 reviews" "
Rating 4 - Poor. 147 out of 2284 reviews" "
Rating 2 - Terrible. 128 out of 2284 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey Carolina Benson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities
The AC was either broken or shut off for 3-4 hours in the middle of one night. It was so hot and uncomfortable to sleep. Otherwise lovely resort, super friendly staff and clean everywhere we walked. Washrooms could use a little more maintenance.
Stayed 4 nights in Nov 2024

6/10 Okay

Katelyn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property has a lot of potential but garage left everywhere and 24/7 food service was not accurate limited times for food and room service was hit or miss if you called! Activities were also very limited which was disappointing!
Stayed 7 nights in Nov 2024

6/10 Okay

Ross

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Property is big, with 5 minute walk to the beach. but all the same food and shopping through the 3 properties. Rooms weren't cleaned very well or frig restocked unless you tip everyday. House keeping was trying to get into our room at 9am everyday, so we didnt get too sleep in much. Bath tub didnt hold water so unable to use, had light switchs that didnt work. Adult pool closes at 8pm and they would just close the pool bar at random 5-6 pm with people in the pool. Room service was complete joke.
Stayed 6 nights in Nov 2024

10/10 Excellent

LANESHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the amenities at this property. They thought of everything that may be needed during our stay. It gave luxury getaway. Even during the rainy day the staff kept the walkways clear of puddles, and provided games and entertainment which kept us busy and not worried about the rain, and having fun. Even though the food wasn't the best for us, there was always something available and many buffet options once we decided not to try the restaurants after being turned away for my husband wearing a shorts set. The quick bites on the beach grill were the best. Try the fish fingers and fries. Its the perfect mid day pool break, we just wished it didnt close so early.
Stayed 3 nights in Nov 2024

8/10 Good

Jalees

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Tarrance

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Had a slight bug problem in our bed the first night had to be moved to around room. After that the stay was fine
Stayed 2 nights in Sep 2024

8/10 Good

Tiana Pearl Mona

Stayed 6 nights in Sep 2024

4/10 Poor

Delaney Leah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived, we were upgraded to a deluxe suite. When we stepped into the room, we were immediately greeted with filth. The floor was ruined by rust from the furniture. The lounger was stained. The king size bed appeared to be made with queen sheets as the mattress protector would slip off the corners no matter how you laid. I also don’t believe they changed our bedding the entire week. When we asked to go back to our original room, they told us they had no other rooms available and that we would have to wait 2-3 days to move, which seemed absurd. We never received clean beach towels, so we had to use wet/dirty towels the whole week. Our toilet clogged and because our phone was broken, we had to go down to the front desk at midnight and ask them to send someone to come repair it. Additionally, our sinks were both broken. The one would spit brown water, and the other wouldn’t drain. One of the showers wouldn’t get warm, thankfully there was a second shower head. The food schedule was frustrating because if you didn’t eat during their lunch from 12-3, you wouldn’t be eating again until after 6pm, and you couldn’t rely on their “snacks” because they were extremely unappetizing. The beach had only a few feet of sand before it would drop off very suddenly into rocks. The sports area was a very far walk from anything else, which made it pointless to go. This resort came highly recommended, which is very disappointing and we will not stay here again, nor recommend it to anyone.
Stayed 7 nights in Nov 2024

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent it was beautiful for my first time in Mexico Yucatán was very exceptional
Stayed 6 nights in Nov 2024

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at several all inclusive resorts in Mexico over the years and this was a great one at a great price point. While the hotel is not brand new and had a couple of challenges, the staff was pretty incredible. The pools were great, the food was really good. I didn't feel like I was on top off anyone else or we ever ran out of room. The entertainment was slightly bad which was kind of what I loved about it. I read all the reviews, people complaining about the animals (there are Coati's around and people leave their food out and they get into it. That is not a resort or animal problem, that is a human being problem). If you are looking for a couples trip or a trip with friends and your goal is to enjoy the pool, meet people from all over the world (especially Canada), this is a great option. The entertainment, food and bar staff work so hard and did an exceptional job on a full day of storms. I have to give kudos to them!
Stayed 6 nights in Nov 2024

8/10 Good

camellia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Good food. Fun times.
Stayed 7 nights in Nov 2024

8/10 Good

EILEEN MARY, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff - from the restaurants to the room cleaners to the bar and reception were awesome!!! Extremely helpful and friendly. I was not crazy about how the hotel was split up into so many sections.
Stayed 6 nights in Nov 2024

10/10 Excellent

Thomas Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay here. Swim out suites are perfect. Service was great. Resort is clean. Restaurants seemed a little better this time but were not bad last trip. This resort offers a fantastic value. (get a swim-out). We will be back.
Stayed 6 nights in Nov 2024

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
Facility, beach, staffs and food were all excellent.
Stayed 8 nights in Nov 2024

2/10 Terrible

Fares

Stayed 5 nights in Oct 2024

10/10 Excellent

Patti

Liked: Cleanliness
Stayed 7 nights in Nov 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you’re able to get a fair price. It is the middle of the road… not great but defiantly not bad. It’s older and still in good condition. The pools are great and walk-out pools from your room are a great addition. Beach is clean with a bar and food available without having to walk into the resort. AC in the room was amazing with comfortable beds and black out shades. There is wild life around but they didn’t bother us one bit. The gym has enough equipment to get a good workout in. Negatives were that food was not bad but mediocre. We booked a message and it was horrible. Save your money and book one at home before or after your visit. The trip was a long weekend kid free getaway for my wife and I. I would recommend if you book a deal. Not full price
Stayed 3 nights in Nov 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel withing budget; you'll get what paid for... The staff (SOME) wasnt nice
Stayed 3 nights in Nov 2024

6/10 Okay

Ashleigh Katlyn

Disliked: Cleanliness
Needs more staffing, NEED to make people aware of dress code
Stayed 7 nights in Nov 2024

6/10 Okay

Rene

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Spa massage was very good
Stayed 4 nights in Nov 2024

10/10 Excellent

Jamillah Yasmin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spa Maya was utterly amazing and highly recommend to anyone looking for a very natural Spa Massage and experience. Mari and Virginia were so professional and nice! The resort staff generally were great aside from maybe 1 or 2 sour apples. Room service needs improvement bad. I do understand there will be a wait but pushing an hour of wait time is ridiculous, also if you need to take a late shower or bath, make sure you have all of your towels in the room as room attendance closes early. Restaurants were ok, our fave was the Bruschetta and open Buffet. The Kotatsu was horrible and so was the service from server, except for the host who I cannot remember his name but he worked 11/14 and he was so nice! The restaurants did a decent job in trying to accommodate Vegan options as we traveled with a person who was vegan. Suggestion, make sure more vegetarian and Vegan options are available in all restaurants. Night activities could use a little updating. Overall, we do plan on going again with our sisters because it was a great relaxing time.
Stayed 4 nights in Nov 2024

10/10 Excellent

martie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned after a week with a party of 13. Great time great place!!! Would definitely return!!
Stayed 5 nights in Nov 2024

8/10 Good

Kaydee

Traveled with partner
Liked: Cleanliness, staff & service
Nice beach, friendly staff. Property seems a little outdated, pretty quiet after 6pm.
Stayed 6 nights in Nov 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service
We had an awesome stay! Our swim out room was wonderful and the staff was very friendly and helpful. The beach was rocky in the shallow areas but overall, very nice getaway!
Stayed 7 nights in Nov 2024