6/10 Okay
Christian
21 November 2024
Disliked: Cleanliness, property conditions & facilities
The good; they had good shows for visitors, the restaurants were pretty good and overall staff whom you interacted with were nice and always helpful. The ugly; we went as a group and some family had some items stolen from their room that were left out of the safe. Interestingly enough, as the complaint was being placed another call regarding “lost” jewelry, from another guest, was being called in. Ofcourse, no resolution was made because they needed “72 hours” to investigate and we only had a day left before heading home. The room did have a musty moldy smell when we arrived and the building in general had leaks galore when it rained. The staff in the souvenir shop were overly aggressive and had a commissions argument in-front of me on who “got the sale.” Buffet food was ok, nothing to rave about. Is it a bad resort? No- however, would I go back to it? No. There are better options.
Christian
Stayed 5 nights in Nov 2024