Find all hotels by Occidental in Playa del Carmen from AED 1,026

"Excellent stay, relaxing, nature etc "

"We stay 6 nights , the service is excellent. I left my laptop at the lobby, the customer service call me in time and order a taxi to deliver and pass to my hand at the airport."

"It’s a nice resort with wonderful staff. It has variety of food options and entertainment. "

"Beautiful property!! Well Kept. Nice pools. Ok snorkeling. Poor beach due to erosion "

"Très bien "

"Everything was great! The only thing we didn’t like was we were not notified that men require long pants and closed shoes in all the restaurants except the buffet. I did not see this anywhere in the website when I reviewed it before arriving either."

"Just got home 2 days ago and writing this LONG review is my way of saying don’t want the vacation to end. We stayed here as a family of 4 (4.5 & 7) for 5 nights. We booked through Expedia 7 months ahead, nature view suite without family concierge. Here is our experience and how we feel about this AI resort. Prearrival: About one week prior to our stay, Paradisus sent us a welcome message and pre arrival form through Expedia and a concierge messaged us to welcome us. We asked for restaurant reservations and they were arranged. Arrival: We got to the resort around 10:30am. There is no room available that early but we could leave our luggage and enjoy all the resort amenities, food, pools, kids club and restaurants. Our son had gotten really sick on the plane ride there. He took a long nap in the check-in lobby area with my husband. Edwardo from the guest service took our phone number so he could let us know when our room would be ready. He also sent us the weekly activity through WhatsApp. They checked on us multiple times to see if my son was ok and apologized for couldn’t get the room ready sooner for us. We got our room around 2pm. This whole time my daughter and I walked around the resort and enjoyed our fresh coconut, tacos at Blue Agave and small treats from the check in lobby. Room: We booked a garden view suite, they gave us a pool view suite. It made no difference to us. I think they did that bc a pool view room was ready sooner. They were ready to send the sick kid"

"Everything about this property is perfect. The food is the best I’ve ever had at an all-inclusive. The property is beautiful and well maintained. The staff is incredibly friendly, helpful and accommodating. We will definitely be back again. "

"Staff & service were absolutely excellent. "