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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property
Unwind with beach yoga or treat yourself to an aromatherapy session by day then enjoy Italian cuisine under starry skies.

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Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
View from room
Lobby
Outdoor spa tub
On the beach, white sand, beach cabanas, beach towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
The current price is AED 1,677
AED 1,677 total
includes taxes & fees
24 Mar - 25 Mar

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Ocean Front Swim Out King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite

Premium bedding, down comforters, free minibar, in-room safe

1 King Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Run of House

Premium bedding, down comforters, free minibar, in-room safe

Run of House

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for 2 Double Bed Suite

Premium bedding, down comforters, free minibar, in-room safe

2 Double Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean View King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

Premium bedding, down comforters, free minibar, in-room safe

Pool View Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front Private Pool King

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Tropical View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, free minibar, in-room safe

Presidential Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front One Bedroom Master King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front One Bedroom Master King Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 96 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

Premium bedding, down comforters, free minibar, in-room safe

Tropical View King Swim Out Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

Premium bedding, down comforters, free minibar, in-room safe

One Bedroom Master Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Tropical View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 8 min drive
  • Tres Rios Ecopark - 9 min drive
  • Playa Xcalacoco - 19 min drive
  • Maroma Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Black & White - ‬8 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪Coco Café - ‬1 min walk
  • ‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Luxury all-inclusive property refurbished in 2022 and located near Quinta Alegría Shopping Mall
Located close to Maroma Beach, Hyatt Zilara Riviera Maya Adults Only All Inclusive provides a swim-up bar, a poolside bar, and a grocery/convenience store. With a white sand beach, beach cabanas, and beach yoga, this property is the perfect place to soak up some sun. Indulge in a body scrub, reflexology, and a hot stone massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Fitness classes and yoga classes are offered at the gym; Hyatt Zilara Riviera Maya Adults Only All Inclusive also has concerts and live shows, a terrace, and designer stores on site. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool with cabanas, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Free bicycle rentals, a free beach club on site, and express check-in
  • Evening entertainment, a gift shop, and ATM/banking services
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 291 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 52-inch TVs with cable channels
  • Balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, German, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Capri Grille
  • Tempest
  • El Comedor
  • Lola Restaurant

Things to do

  • Fitness classes
  • Beach yoga
  • Bike parking
  • Billiards/pool table
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness center
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Karaoke
  • Outdoor pool
  • Shopping
  • Hot tub
  • Table tennis
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (6747 square feet)
  • Meeting rooms - 2

Outdoors

  • Beach cabanas (surcharge)
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 54
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Games
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Renovated entire property - December 2022
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 52-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Local meal delivery service

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Pool access available from 8:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Hyatt Zilara Riviera Maya Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, bartending classes, language classes, and more.

Where is Hyatt Zilara Riviera Maya Adults Only All Inclusive located?

This Riviera Maya property is on the beach, 5.5 mi (8.9 km) from Maroma Beach, and within 12 mi (20 km) of Quinta Alegría Shopping Mall and Xplor Theme Park. Xcaret Eco Theme Park and Puerto Morelos Town Square are also within 20 mi (32 km).

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Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 462 out of 747 reviews
Rating 8 - Good. 155 out of 747 reviews
Rating 6 - Okay. 80 out of 747 reviews
Rating 4 - Poor. 30 out of 747 reviews
Rating 2 - Terrible. 20 out of 747 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations and good food (tasty, variety)
Stayed 4 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with awesome staff!
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathryn Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! One of the nicest we have stayed at. Very modern!
Stayed 4 nights in Feb 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Zilara is wonderful. All the staff are extremely kind and the food is delicious. There are so many activities to participate in and the grounds are clean and well taken care of. We loved our stay!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Isabel Fredericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe at the resort and entertainment was great!
Stayed 8 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many amenities, room views of ocean special.
Stayed 5 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent adults only resort.
Stayed 7 nights in Dec 2024

10/10 Excellent

Daisy Fabiola Pacas

Liked: Cleanliness, staff & service, property conditions & facilities
All the food was delicious. The staff was helpful and attentive. Perfect small resort with access to a beautiful beach.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kavitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach front cabanas and romantic dinner on the beach! The hotel Is very clean and the staff is very friendly and are accessible immediately for any questions or requests. Thank you for arranging a wonderful stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is so great! Rooms are beautiful and clean. Staff is very helpful and nice. Food was great! Location is awesome basically feels like you’re in the jungle!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kenan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great service, and nice offering make for a fine resort
Stayed 6 nights in Dec 2024

10/10 Excellent

Hiral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are excellent. Highly recommend it. Very friendly staff always willing to help.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everybody that works here are perfect, love it here
Stayed 6 nights in Jan 2025

8/10 Good

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice property and certainly did the trick for a relaxing weekend. The staff is great, and the SPA was fantastic. The food was good, but without being picky I think it could be better (a permanent Mexican menu would be nice too).
Stayed 4 nights in Jan 2025

4/10 Poor

Kareem

Disliked: Staff & service, amenities, property conditions & facilities
The property was okay. Very small, easy to walk everywhere. The problem was the food was absolutely horrific, inedible at times. The entertainment was absolutely horrendous as well.
Stayed 4 nights in Dec 2024

8/10 Good

Todd Michael Lentz, Brenda Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing resort. Only two problems. Only had one staff member checking in on Sunday around 5pm for a larger group. Drinks were not always consistent. Other than that, we would definitely go back. Food was excellent and coffee shop was amazing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
All was amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Kaylee Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great vacation at this resort. The food and drinks were good and there were lots of activities by the pool. We just wished we had stayed longer and will definitely come back again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Kristi Ann

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful smaller resort. Very convenient. Food and entertainment was excellent. The only criticism. I would have would be that we didn’t get washcloths in our room two of the days, but staff brought them quickly upon request.
Stayed 4 nights in Feb 2025

8/10 Good

RAFAEL MIGUEL

Liked: Staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Jan 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the meals the most. Entertainment was a surprise and good
Stayed 3 nights in Jan 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really good people. The staff was very attentive. We cant wait to go back.
Stayed 6 nights in Dec 2024

10/10 Excellent

Laurie

Liked: Amenities
Very peaceful and relaxing staff was outstanding
Stayed 3 nights in Nov 2024

6/10 Okay

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under new management
Stayed 6 nights in Jan 2025