Chalets in Quintana Roo

"This was my second stay at this resort. Customer service is second to none, and the location is beautiful! "

"Best hotel ever if you are visiting any of the parks this hotel is a must"

"It’s excellent "

"We are beyond impressed and incredibly grateful for the amazing experience at Riu! From the moment we arrived, the staff went above and beyond to make our stay unforgettable. Everyone here is so helpful, friendly, and welcoming—it truly made a difference. The food was outstanding, with an endless variety. From delicious cappuccinos to refreshing margaritas, everything was top-notch. Honestly, with so many amazing options, it feels like you could eat forever! A few minor things to note—the water in the room has a slight aftertaste, and only Pepsi is available instead of Coke. Also, the elevator buttons would be easier to see if labeled in white instead of red. Some guests struggled to see them and accidentally pressed all the buttons, so we stopped on every floor! One of the highlights of our trip was an excursion to swim with dolphins—an absolutely incredible, once-in-a-lifetime experience and surprisingly affordable. This hotel is simply exceptional. It’s one of the best places I’ve ever stayed, and I’ll definitely be coming back with my family. Thank you, Riu, for a truly memorable experience!"

"Beautiful property and the food at any time of day was great"

"The whole trip was great i’ve been back for the pas 3 years and everytime the experience has been great i even run into someone at the bar who was staying 3 hotels over he had a friend staying at the hilton an he changed his reservation after he stayed 3 days at another one from a bad time he said. "

"My stay at Wyndham Alltra Cancun was fantastic. The resort is beautiful with great beach views, clean rooms, and excellent amenities. The staff is friendly and attentive. The pirate-themed splash park is a hit for families. Highly recommend it for a memorable tropical getaway!"

"Odalys and Andrea front desk team lovely, kindness love you girls see you next time everything it was perfect "

"My husband and I had an amazing experience for our first time at Cancun. This place is amazing. Also, very safe for families. They have very strong security in order to maintain safety and privacy for the customers. Everyone was super friendly and very helpful. The food quality amazing!!!!!!! We will definitely come back soon. "