Find Hotel with a Concierge in Playacar

"It is an amazing resort, food was delicious, only issues was there wasn’t a lot of shade by the big pools and if ur in buildings 21 or 22 you are kept up till at least 11pm due to the Allegro resort next door playing loud music every night, resort cannot do anything about it"

"we enjoyed our stay. there are things that need fixing, but then we all need fixing of some sort. Would stay again but without the rain of course."

"Very clean place, friendly and humble staff, excellent good food choices. "

"My husband and I went for 5 days and 4 nights to the Viva Azteca. We went in September which is the slow season and ended up getting a free upgrade on our room to an ocean view. It was beautiful!! The room was wonderful, clean, and the bed was very comfortable!! The buffet food was ok, but it wasn't fantastic. The best restaurants were the Italian and the Japanese restaurants in our opinion! We didn't have to make reservations, but it was because of the time of year we went. The beach and pool...

"We enjoyed our stay and will recommend it to others"

"This place was AMAZING!!! We had a Bachelor party of 10 guys and had more than enough beds/room to accommodate so that everyone could have their own bed. We had housekeeping come in every morning around 9 to make sure we had enough towels, toilet paper, etc. Mauricio was our personal Concierge and he was super accommodating and helped us with anything we had questions about. Airport pick up and airport drop off included was super helpful and the communication and direction was superb. This...

"It was not as they showed in pictures, the room I booked was not the one I booked through Expedia"

"We received an email from them as we landed at the Cancun airport to indicate our room wasn’t available, the replacement accommodations they offered looked in no way comparable. At least they quickly refunded our money but we were left to scramble to find another hotel during the cab ride from Cancun to Playacar. We’ve never had anything like this happen before!"