Find Hotel with a Concierge in Playacar Fase I

"Very nice resort."

"What I liked most about the resort was that it was smaller so everything was so accessible. The food was fantastic especially at the a la carte restaurants as well as the pool side restaurant. The beach was incredible. The one thing that I wasn't a fan of was the diamond members being able to reserve pool side chairs and umbrellas and sometimes not showing up until noon or not showing up at all. Also, the only thing that was missing at the breakfast buffet was a toaster. Ither than that, everything was great. I would definitely return in a heartbeat. Also, the palace resorts app made any request so easy and staff were very prompt."

"It was fine. I didn't like it just because people smoked a lot near the pools. in the next rooms. "

"The staff was really friendly. The property was clean and had a variety of activities. It was a kid friendly resort but also had adults-only dining options. I enjoyed the variety in restaurants but you definitely need to make reservations. The live cooking show was my absolute favorite (The chicken was a highlight). Highly recommend it. Jazmin at the spa was great and Hector at Eden Pool. Thank you all for a wonderful stay! "

"Great for kids "

"We had a wonderful stay. The staff was absolutely lovely. The sports staff were super kind. Loved Kenddell, Carlos and all the lovely ladies. The service and house keeping staff were very respectful and prompt. "

"Great pools and kids actives "

"Hotel XCaret was amazing! Beautiful beyond words, lots of great restaurants to choose from. Friendly and helpful staff. Loved our room and it included all the parks where we had amazing adventures. We will definitely be repeat visitors!"

"Everything was good "