Find all hotels by El Cid in Playa del Carmen

"Only one bad thing. Jacuzzi not heated. Other than that property rooms pool all perfect"

"This hotel exceeded my expectations. I’ve done other all inclusive places, but this is what all inclusive should be like. The food was delicious we tried all the restaurants and everything was amazing. Service staff were top notch, the park was amazing. My son rated it as the best vacation destination, he is 9. An amazing experience for our family. "

"Super"

"This is a beautiful resort with plenty of everything. Well designed with pathways and trails around the property give you a feeling of a jungle experience along with the wildlife that lives in and around the reaort. Plenty of restaurants to chose from and there is nightly entertainment."

"The food was fantastic especially the Italian and Asian restaurants. Entertainment in the party pool was top notch. Plenty of activities to keep you busy… the guacamole class was great!! Excellent staff and bartenders. Beautiful and entertaining fire show!! We will be back!! "

"Hyatt recently rebranded this property in December of 2024, so those returning to PDC might remember this as the Thompson. If you reserve the downtown location, it is literally in the middle of everything. The beach house is about 2 blocks away. Regardless of which property you reserve, you have access to both. The beach house is right on the beach. Both locations have pools and restaurants. The downtown location is adults only. The pool at the downtown location is stunning. It's an infinity pool that runs the length of the hotel, has a swim-up bar, and plenty of loungers/seating and cabana type rooms. The pool at the beach house is smaller, but also has loungers and cabanas. The staff at both locations are simply amazing and attentive. If you look closely, the downtown location does need a little maintenance and upkeep, but that is likely on its way with the rebranding. Regardless, I had not known about this property before and I will definitely be back. It's the best of both worlds being able to get a downtown vibe and beach house all at the same time. "

"The entire staff was nice, accommodating and made sure my partner and I enjoyed our stay."

"A great place to rest and recharge! Friendly staff clean and well maintained all inclusive. I will come back!"

"The staff was very polite and the cleanliness was amazing."