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Royal Hideaway Playacar All Inclusive - Adults only

4.5 star property
Adults-only beachfront hotel with outdoor pool

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Royal Hideaway Playacar All Inclusive - Adults only

Outdoor pool
On the beach, white sand, beach cabanas, beach umbrellas
Aerial view
On the beach, white sand, beach cabanas, beach umbrellas
6 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Room service
  • Housekeeping
  • Parking included
The price is AED 2,034
AED 2,479 total
includes taxes & fees
5 Feb - 6 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Room (Royal View)

Luxury Room (Royal View) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Royal View)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Fan
Premium bedding
Bathrobes
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, minibar, in-room safe, desk

Luxury Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Fan
Premium bedding
Bathrobes
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Relax Pool)

Luxury Room (Relax Pool) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Relax Pool)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Fan
Premium bedding
Bathrobes
Private bathroom
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Sunrise)

Luxury Room (Sunrise) | Premium bedding, minibar, in-room safe, desk

Luxury Room (Sunrise)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Fan
Premium bedding
Bathrobes
Private bathroom
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All inclusive
Spa
Free WiFi
8.6 out of 10, Excellent, (2692)
The price is AED 1,155
AED 1,155 total
includes taxes & fees
31 Jan - 1 Feb
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the neighborhood

Map
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 17 min walk
  • Playacar Golf Club - 2 min drive
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 55 min drive

Restaurants

  • ‪Rosa Roja - ‬7 min walk
  • ‪RIU Yucatan - ‬11 min walk
  • ‪Occidental Allegro - ‬3 min walk
  • ‪Pool Bar - ‬7 min walk
  • ‪Don Rafael - ‬8 min walk

About this property

Royal Hideaway Playacar All Inclusive - Adults only

Luxury all-inclusive hotel near Quinta Avenida
Near Playacar Golf Club, Royal Hideaway Playacar All Inclusive - Adults only provides a beach bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a white sand beach, beach cabanas, and beach volleyball. Treat yourself to a massage, a manicure/pedicure, or a body treatment at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Spanish cuisine. Fitness classes are offered at the health club; other things to do include basketball and volleyball. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking and valet parking
  • 2 outdoor tennis courts, a front-desk safe, and 1 meeting room
  • Tour/ticket assistance, free newspapers, and wedding services
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 200 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 6 restaurants
  • 3 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Ventanas
  • Spices
  • Palazzo
  • Azia Avant Thai
  • The Grill

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 2.00 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The restaurants at this property enforce a formal dress code.

We should mention

This property does not have elevators
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hideaway Playacar
Playacar Hideaway
Playacar Royal Hideaway
Royal Hideaway
Royal Hideaway All Inclusive
Royal Hideaway Playacar
Royal Hideaway Playacar All Inclusive
Royal Playacar
Royal Playacar Hideaway
Occidental Royal Hideaway
Royal Hideaway Mexico
Royal Hideaway Playa Del Carmen
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
Royal Hideaway Playacar Adults Playa del Carmen
Royal Hideaway Playacar Adults
Royal Hideaway Playacar Resort All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults Hotel
Royal Hideaway Playacar Resort All Inclusive Adults only
Royal Hideaway Playacar All Inclusive Adults
Royal Hideaway All Inclusive Adults
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway Playacar All Inclusive - Adults only Hotel
Royal Hideaway Playacar All Inclusive Adults only
Royal Hideaway All Inclusive Adults All-inclusive property
Royal Hideaway Playacar All Inclusive
Royal Hideaway Playacar Resort All Inclusive Adults only

Frequently asked questions

Does Royal Hideaway Playacar All Inclusive - Adults only have a pool?

Yes, this property has an outdoor pool.

Is Royal Hideaway Playacar All Inclusive - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Hideaway Playacar All Inclusive - Adults only?

Self parking and valet parking are free at this property.

What time is check-in at Royal Hideaway Playacar All Inclusive - Adults only?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Royal Hideaway Playacar All Inclusive - Adults only?

Check-out is at noon.

Are there all-inclusive benefits at Royal Hideaway Playacar All Inclusive - Adults only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, rowing/canoeing, and more.

Where is Royal Hideaway Playacar All Inclusive - Adults only located?

Nestled on the beach, this Playacar hotel is within 2 mi (3 km) of Piste Cyclable sur Paseo Xaman-Ha, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach is 1.6 mi (2.5 km) away.

Royal Hideaway Playacar All Inclusive - Adults only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 610 out of 1003 reviews" "
Rating 8 - Good. 205 out of 1003 reviews" "
Rating 6 - Okay. 94 out of 1003 reviews" "
Rating 4 - Poor. 58 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all inclusive in Playacar! Great location and absolutely wonderful staff. In my opinion a much better option than the Hilton in every way
Stayed 7 nights in Oct 2024

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Thomas E

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is clean but definitely needs repairs
Stayed 10 nights in Jan 2025

10/10 Excellent

mark

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Food and drinks were excellent. The beach and pools were beautiful. Quiet, so better for older adults. Walkable to shopping and dining. Overall a great property 😊
Stayed 7 nights in Dec 2024

6/10 Okay

Barbara, chicago

Traveled with partner
Disliked: Property conditions & facilities
I want to start with we've visited this property on many occasions and really used to love it. Last time we were there was the summer of 24 and it seemed like Barcelo had been making a bunch of changes enough for the better. Cabanas used to be free now they charge for those. They seem to do work on the property all the time especially during prime time winter break 2024 the week we were there December 21st through the 28th. There was a lot of Maintenance being done on the building. One of the rivers they have there was completely drained and was being repainted that smelled like oil paint for days. Maintenance all around the property that made you feel that this wasn't a luxury property that we spent a lot of money on and wanted to try to relax. We heard some pounding and other Construction noises. The restaurants Spices that was adjacent to the main pool was closed for the first 3 days while we were there and we had to go up to the main building and have breakfast over there then go back to the pool. The staff at restaurants don't seem to listen very well, you order one thing and they bring you whatever they want. Wait staff at Spices for breakfast literally took 1.5 hours for breakfast and the place was basically empty. The hosts at Spices seem to want to seat you at the worst table possible and don't try to make you feel like you're a special client ever. Always seem to focus on themselves and being lazy versus trying to really shine. Not sure we're going back ever again.
Stayed 7 nights in Dec 2024

4/10 Poor

Sima

Stayed 5 nights in Dec 2024

10/10 Excellent

Lori-anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than our expectations! The food was excellent, the beach was beautiful, the staff were very nice and helpful and the room was very clean. We will surely come back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Stayed 4 nights in Oct 2024

8/10 Good

ROBERT, Deptford

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I stayed at this property back in 2012 when it was truly a deluxe 5 star resort. With the property changing ownership it has slipped from its former 5 star status to more a 4 star. It is still very nice and I would certainly consider it again despite the slipping rating. This is a very quiet small boutique property that has the appeal for those that prefer to not be in a crowd at a mega resort. The grounds are beautiful and the staff is very attentive. The menus are static, so for anyone staying longer than a week, the food will become boring. The food & beverage managers need to make sure that staple items in the bars do not run out (This happened several times during my recent week there). Better communication to the guests needs to happen when changes to venues occur, such as restaurant closures due to rain damage. There was a lack of posted notifications as to what alternate options would be available. There needs to be better posting of the evening entertainment. The only spot where I found the entertainment list was at the pool kiosk where you get beach towels. I really like the feel of the resort being so quiet and secluded amongst the mega resorts, but a few improvements could bring it back to a wonderful 5 star experience.
Stayed 7 nights in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We will definitely be back
Stayed 4 nights in Dec 2024

2/10 Terrible

emmett

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s gone down hill. Been there several times, but this was very much a disappointment. The Barcolo Maya folks have dropped the ball. Go to a newer property.
Stayed 3 nights in Oct 2024

6/10 Okay

Tonya

Stayed 9 nights in Dec 2024

6/10 Okay

Bernella

Liked: Amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Highly recommend.
Stayed 4 nights in Oct 2024

8/10 Good

Doris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that is nice, big and such a relaxing place.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carolina Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the beach, clean areas to either sunbathe or stay on the shade. Pool area is close to drinks , which were goood. Staff always willing to help, meals at different restaurants were tasty and fresh!
Stayed 7 nights in Nov 2024

8/10 Good

James Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 8 nights in Nov 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service
It was great except for the fact that only 1 light worked in the room. Did not receive confirmation for dinner reservations and all the faucets were leaking
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was exceptional. Beautiful from the first step inside. We were treated like valued guests and there was nothing they wouldn’t do to accommodate us. Most of the staff have been there for years and the attention they give their guests is unmatched. We loved the size and privacy of this resort. Adults only is the only way to go for couples. There are many activities to partake in, if interested. The little shops of playacar are right across the street and Playa del Carmen is a $10 cab ride. Will definitely stay again!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and relaxing
Stayed 7 nights in Nov 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful place, the employees were awesome and were very friendly and helpful. We met alot of wonderful people and had the best time. Beach was amazing and felt safe leaving our stuff by our chairs when enjoying the ocean, vendors werent pushy at all just tell them (no gracias) and they keep walking. Food was a hit or miss at dinner but everything was fresh and presentation was great, The AC in a couple of restaurants could have been better but wasnt unbearable. Drinks we had were pretty weak but at the end of the day we were happy we didnt over do it. Karaoke on Sundays and Wednesday nights were a blast and lasted from 9 to 11 and also enjoyed the nightly entertainment at the bar area. It was a very quiet resort with everyone being respectful and polite, we will definitely be back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! The resort was beautiful
Stayed 4 nights in Oct 2024

10/10 Excellent

Libby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were immaculate and staff was extremely friendly
Stayed 5 nights in Oct 2024

6/10 Okay

Miriam

Stayed 4 nights in Oct 2024

4/10 Poor

Michael Lee, Spring Grove

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Sep 2024