Find all hotels by Belmond in Playa del Carmen from AED 4,389

"Great service "

"Service excellent! Nourriture et boissons très bons. Bon emplacement près de la plage et de l’animation de la 5e avenue. Belle terrasse avec vue panoramique. "

"We recently stayed at Secrets Maroma Beach Resort in Playa del Carmen, Mexico, for our wedding anniversary and it was an absolutely unforgettable experience! From the moment we arrived, the VIP service was outstanding. The staff went above and beyond to make us feel like royalty, anticipating our every need with such warmth and professionalism. The entertainment was top-notch, with a variety of high-quality shows and activities that kept us engaged throughout our stay. Whether it was live music, cultural performances, or themed nights, every event was thoughtfully curated and added so much joy to our experience. We stayed in the honeymoon suite, and it was nothing short of breathtaking. The room was impeccably designed with luxury and romance in mind. The stunning ocean view, spacious layout, and private amenities made it feel like our own little paradise. It was the perfect retreat for relaxation and indulgence. Every aspect of our stay exceeded expectations, from the incredible food and drinks to the pristine beaches and luxurious spa. Secrets Maroma Beach is truly a slice of heaven, and I can't recommend it enough for anyone looking for a dream getaway. We can’t wait to return!"

"We loved it with our 2 year old. Great staff, amenities and entertainment. "

"**Review for Ocean Riviera Paradise, Mexico** ⭐⭐⭐⭐⭐ Our recent four-night stay at Ocean Riviera Paradise was extraordinary! We loved it so much that we extended our stay by an extra day, wishing we could have stayed longer. From the moment we arrived, we were greeted with warm smiles and a welcoming atmosphere. The resort is stunning, with beautifully landscaped grounds and multiple pools that offer a serene oasis for relaxation. We spent our days lounging by the pool, soaking up the sun, and enjoying excellent beachside service. A standout feature of our stay was the exceptional service from our butler, Hugo. He went above and beyond to ensure our comfort and satisfaction. From day one, Hugo made it his mission to cater to our needs—making dinner reservations, providing drinks, and checking in to see how we were doing. He was always there with a friendly smile and genuine willingness to help. The dining options were diverse and delicious, featuring fresh seafood and authentic Mexican cuisine. Each restaurant provided unique culinary experiences, and the buffet had an impressive variety. In summary, Ocean Riviera Paradise exceeded our expectations. The stunning surroundings, exceptional service—especially from Hugo—and the variety of activities made our vacation truly special. We left with wonderful memories and a longing to return. If you’re looking for luxury, comfort, and a beautiful setting, Ocean Riviera Paradise is the place to be. We can't wait to come back!"

"Carlos at beach buffe was great."

"I was very pleased with everything, I needed more time to visit more parks and do activities with my family."

"The property was well maintained and beautiful. The staff was very friendly and helpful. The restaurants we dined at were delicious. We enjoyed the beach and the beach bar. The pool, pool bar and activities was always a fun time. The room I booked had an issue (the room had a mold/mildew smell and after a one night stay I was not sleeping another night in it) and we were moved to another room which was okay. It still was considered a swim out like I had, but had two double beds when I specifically booked a junior suit with a queen bed swim out for two of us. We were moved from the main pool area to the back side of the resort near the road which was not what I would of expected for the price I paid. But they claimed that is all they had. This was my only complaint. Other than that, we enjoyed our time. "

"O hotel é maravilhos, comida excelente, pessoal preparado e treinado e atrações (shows, festas, aeróbica, dança, etc) fantásticas. Como sugestão, a academia poderia ser um pouco maior, com mais esteiras, aparelhos de escadas e bicicletas de spinning."