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Hotel52

3.5 star property
Beaux Arts hotel with spa services and a 24-hour front desk

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Photo gallery for Hotel52

Outdoor pool, sun loungers
Staircase
Outdoor pool, sun loungers
Interior
Standard Room, 1 King Bed | In-room safe, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Spa
  • Pool
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 Bedroom

In-room safe, iron/ironing board

Junior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
  • 64 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, City View

In-room safe, iron/ironing board

Family Suite, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 78 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Free bottled water
Wardrobe or closet
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Free bottled water
Wardrobe or closet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 9 min walk - 0.8 km
  • Quinta Avenida - 11 min walk - 1.0 km
  • Playa del Carmen Main Beach - 12 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.2 km
  • Punta Esmeralda Beach - 4 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪San Lucho Mezcaleria - ‬4 min walk
  • ‪Ojo de Agua - ‬5 min walk
  • ‪Crisol - ‬3 min walk
  • ‪Quadra Café - ‬3 min walk
  • ‪Tropical Tacos - ‬2 min walk

About this property

Hotel52

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Hotel52 provides a swim-up bar, a coffee shop/cafe, and more. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and a swim-up bar
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-in
  • Wedding services, a reception hall, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 83 rooms include comforts such as air conditioning, in addition to thoughtful touches like safes and free bottled water.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Frequently asked questions

Does Hotel52 have a pool?

Yes, this property has an outdoor pool.

Is Hotel52 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel52?

Self parking is free at this property.

What time is check-in at Hotel52?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel52?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel52 provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel52 located?

Located in Luis Donaldo Colosio, this hotel is within a 15-minute walk of Mamitas Beach, Quinta Avenida, and Playa del Carmen Main Beach. Coco Beach and Playa Avenida Colosio are also within 15 minutes.

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Hotel52 Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 255 out of 601 reviews
Rating 8 - Good. 196 out of 601 reviews
Rating 6 - Okay. 89 out of 601 reviews
Rating 4 - Poor. 29 out of 601 reviews
Rating 2 - Terrible. 32 out of 601 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at Hotel 52, I definitely would go again.
Stayed 5 nights in Mar 2025

10/10 Excellent

micheal john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel
Stayed 8 nights in Jan 2025

6/10 Okay

Peggy

Liked: Staff & service
The Hotel is nice
Stayed 4 nights in Feb 2025

8/10 Good

jennifer

its a nice hotel
Stayed 8 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful with everything! Rooms and beds are great! Loved the location. Everything was walking distance
Stayed 8 nights in Feb 2025

8/10 Good

Tyler

Liked: Staff & service, property conditions & facilities
Great location, great staff, air conditioned, comfortable bed
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose Raul Sixto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this property and then everything you needed a rooftop pool restaurant for breakfast and simple but well equipped bedrooms. The beds were very comfortable in the lemons were very nice
Stayed 7 nights in Feb 2025

6/10 Okay

Sabrina

Liked: Staff & service, property conditions & facilities
The staff were friendly and helpful. A fridge in the room would have been nice. The pool area was nice, seating was limited due to the amount of bird poop on the chairs
Stayed 5 nights in Mar 2025

10/10 Excellent

Giovanni S

Liked: Cleanliness, amenities, property conditions & facilities
I will stay here again
Stayed 6 nights in Sep 2024

8/10 Good

Anis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was nice and staff was really nice
Stayed 1 night in Jan 2025

10/10 Excellent

Keshava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well maintained rooms, friendly staff, spacious and well designed rooms
Stayed 3 nights in Dec 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was budget friendly and we enjoyed our stay with no issues.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Guadalupe Mulgado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check in with the upset hospitality.
Stayed 7 nights in Feb 2025

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities
The desk service is excellently, the lady from the desk is make customer super welcome 💕she is very sweet..
Stayed 1 night in Jan 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Been before and will return again. A few minor annoyances, like a room safe that didn’t work, and was too small to keep a laptop. But the staff are great! Underground parking is great.!
Stayed 1 night in Feb 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. You literally walkout to the main strip where everything is located. The hotel doesn’t have a gym but there are some nearby. I highly recommend going to a gym called Evolve. The rooms are nice and I had great customer service at the front desk. Nobody really used the swimming pool because the beach is so close.
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great!
Stayed 5 nights in Jan 2025

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been a great spot but the set up for the buffet every day was the noisiest thing I've ever heard in a hotel. I was 2 floors down from the roof and it woke me up daily at 6am. I ended up changing to another hotel. The staff were great and the location was good. Close to a lot of restaurants and 5th Ave hustle. There was mold in the shower which I had them clean upon arrival, but it never did fully clean up. Couldn't smell it and it didnt make my eyes hurt so wasnt too bad. Bed was decent and rooftop area was nice. If you don't choose the buffet breakfast, your coffee will be the price of a good Americano up the street. Would have appreciated a more friendly price for guests.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashunta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 9 nights in Nov 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
Overall a nice place to stay. Receptionist are quite attentive. This hotel was suppossed to cost 4 times mkre than offered at, and this is just misleading. Rooms was comfortable, albeit smells like humidty a. If you open your windows, theres no mosquito protectors, so you will get quite bitten. I got
Stayed 7 nights in Jan 2025

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Cool
Is amazing place to you stat an a quite room close to the 5 ave where is a iconic street in Playa del Carmen
Stayed 5 nights in Dec 2024

2/10 Terrible

Amir

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel condition is far from the photos, it's very old and dirty
Stayed 4 nights in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay in Playa
Stayed 6 nights in May 2024

8/10 Good

Thia

Liked: Cleanliness, staff & service, property conditions & facilities
I think I would have preferred a window not opening up to the lobby lights, but solid construction means it's quiet (except for the only window opening up above the lobby)
Stayed 1 night in Nov 2024