Find Hotels with Hot Tubs in Cancun

"This resort is awesome, especially for younger kids. The food situation is great. We loved the accessibility of the coffee shop for easy breakfasts. The rooms are nice altho some wear and tear was visible. The resort is designed in a way that it felt small, which we loved. All rooms are close to everything and the layout becomes clear pretty quickly. The staff at the kids club were great and our 4 year old enjoyed it. The bubble is so much fun, for the entire family. (Altho its in the kids club...

"If you are looking for cleanliness, this is absolutely a gem. A smaller scale resort than we had previously attended. The staff are the most courteous and helpful and willing to go the extra mile. As for the dining experience...this rates as a 3 star. The reason being is for this outstanding resort, it needs improvement. Vegetarian and vegan options are not adequate. Not everyone eats pork and beef. Very little chicken options on the buffet. The pasta at best met a can of tomato sauce. ...

"The property was wonderful an unique experience. Service of the wait staff were super nice and attentive.Checking in with Christian made us very comfortable,he was a gracious host. The beach was amazing as were the loungers and palapas.Service on the beach was top class,no complaints.Overall a tremendous experience, Thank you beloved."

"Been here to EPM about 10 times over the past 10-15 years and like it more than other Excellence Resorts including DR and Riveria Maya. We always got a room around the spa because it was always quiet there and away from the loud, party area which was the pool by the beach. We could hear a pin drop it was so quiet. Not so much anymore. Although it isn't really noisy, visitors, particularly those staying in the first floor rooms where they can just jump in the pool. bring their blue tooth speakers...

"Pools and ocean were great. Easy access to all of them. Only complaint it was hard to find a chair to layout in by the pools. They were all taken by 8:30 am. The quality of food and cleanliness were lacking this year, especially the elevators! They were gross! We’ve been coming here for the last six years, hopefully things will be improved by next year!"

"After reading reviews of this place, we were skeptical at best but booked it anyways. SO GLAD WE DID. Every complaint we read about was really a non-issue for us. Never waited long for elevators, food was good, many restaurant options (never had anything bad) we had a 15f and 12m with us and they both had a blast. It’s not the fanciest place with boujee everything but it had everything we needed. Room “cards” are your bracelet which was great to not mess with keys. Rooms were clean, (maybe...

"It was a perfect stop before our vacation. The shuttle was a little confusing but it got us from the airport and back. Staff was friendly and helpful. "

"Very nice layout and wonderful staff "