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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property
Escape to an oasis where relaxation meets indulgence. Unwind on the sun-kissed beach or indulge in pampering at this resort’s serene spa.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Aerial view
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
The price is AED 1,224
AED 1,224 total
includes taxes & fees
28 Jan - 29 Jan

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hair dryer
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hair dryer
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hair dryer
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
3 bedrooms
Premium bedding
  • 359 sq m
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hair dryer
  • 67 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hair dryer
  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hair dryer
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
4 bedrooms
Premium bedding
  • 415 sq m
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hair dryer
  • 114 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hair dryer
  • 303 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Hair dryer
  • 170 sq m
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 170 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500

What's nearby

  • Chac Mool Beach - 6 min walk
  • Forum Beach - 12 min walk
  • Cancun Convention Center - 13 min walk
  • Gaviota Azul Beach - 17 min walk
  • La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Señor Frogs - ‬3 min walk
  • ‪Snack Grand Park - ‬8 min walk
  • ‪Hard Rock Cafe Cancun - ‬12 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Luxury all-inclusive property near Cancun Convention Center
A free breakfast buffet, a swim-up bar, and a poolside bar are just a few of the amenities provided at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Treat yourself to a facial, a body treatment, or a massage at the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on site.
Other perks at this property include:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Massage treatment rooms, tour/ticket assistance, and wedding services
  • Luggage storage, meeting rooms, and a 24-hour front desk
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 180 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like furnished balconies and pillow menus. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Gourmet Marché
  • Hunter Steakhouse
  • Agave - Mexican Cuisine
  • Jade - Asian Cuisine
  • C/X Culinary Experience

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 18 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

Is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Self parking is free at this property.

What time is check-in at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yes, the property is all-inclusive.

Where is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only located?

Nestled on the beach, this Zona Hotelera property is within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Cancun Convention Center. La Isla Shopping Mall is 1.5 mi (2.4 km) away.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 931 out of 1767 reviews" "
Rating 8 - Good. 382 out of 1767 reviews" "
Rating 6 - Okay. 217 out of 1767 reviews" "
Rating 4 - Poor. 114 out of 1767 reviews" "
Rating 2 - Terrible. 123 out of 1767 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Dmitri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the resort overall, didn’t like additional upsells and elevator situation is not the best, we received the room after 5 pm only and staff didn’t want to compensate it with the later check out, concierge from Expedia was very helpful and helped us with questions!
Stayed 2 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Brae

Traveled with group
Disliked: Property conditions & facilities
Property was outdated compared to similar stays in this area.
Stayed 3 nights in Sep 2024

6/10 Okay

Alicia

Traveled with group, Traveled with partner
Disliked: Staff & service
I stayed here January 11-14. I was supposed to have arrived on the 10th but arrived late due to weather. The resort refused to allow me a check out on the 15th to cover the missed day. Starting with the cons, my room wasn't as clean or luxurious as advertised. It was an ok room with a great view. Housekeeping was almost non existent. The staff was the most non chalant rude people I've ever encountered on a resort. The worst was at the Italian restaurant. The restaurant closes at 10pm yet they take reservations at 9:30pm only to tell you to hurry up and order because the kitchen will be closing. While trying to order the waiter repeatedly yelled "Whaat" whenever he didn't understand me. The food was horrible and he gave my husband the fish dish that he didn't order. I think they just gave us what was leftover in the kitchen. They also asked us to leave because they closed and was taking up the tables and chairs. Bartenders were not friendly at all and the liquor was cheap. Luis was great, he was serving drinks from a cart in the lobby. You have to upgrade to Diamond Club for decent liquor. I finally got good food and service at the buffet. The salmon and lambchops were very good and the service was better than the restaurants. You have to have reservations for the restaurants. We didn't get to try Chop Stix they were booked. I enjoyed the silent disco party and the DJ was good at the pool parties. They also have shows. Good access to the malls and downtown.
Stayed 4 nights in Jan 2025

10/10 Excellent

Evangeline Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of six recently stayed at the Royalton Chic Cancun from January 11 to January 17, reserving three Junior Oceanfront Suites. The level of service exceeded our expectations, with exceptional attention from the bell staff, front desk, guest services, bars, and specialty restaurants, etc. Every interaction was marked by friendliness and a willingness to accommodate. Two staff members, Damian and Eddy, at the second-floor buffet, stood out with their remarkable hospitality. They treated us like family, creating a warm and welcoming experience that made our stay truly memorable. We’re already planning our next vacation and can’t wait to return
Stayed 6 nights in Jan 2025

6/10 Okay

marius

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is the 3rd time we came to this place, first time in 2020 second in 2022 and now but you can see that the company is interested only in milking the $ and they do not wanna do maintenance on it The walls everywhere from hallways to rooms can use some paint because they are very dirty, rust obvious in a lot of areas, glass panels replaced with plywood, in shower where once was a bench is now a ugly patch, and detailes like that everywhere I am very disappointed
Stayed 6 nights in Jan 2025

8/10 Good

Nicolle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful! Very luxurious but on the smaller side! The food was great but dining options were a little limited due to no reservations! Spa was 10/10 like the best one I have ever been to!
Stayed 3 nights in Jan 2025

6/10 Okay

Joseph

Traveled with partner
I had to request housekeeing after 2 days of none. My fridge was never restocked. Had to call to get water. The entire hotel is in a state of "hard used" . Will not be returning.
Stayed 7 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

JOBANJIT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2025

10/10 Excellent

Janelis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff incredibly nice. This is a great place to go for solo travelers. The foam party was my favorite part! Definitely recommend this resort :)
Stayed 3 nights in Jan 2025

8/10 Good

Silvana

Traveled with partner
Liked: Staff & service
The view of the ocean.
Stayed 5 nights in Jan 2025

10/10 Excellent

Genesis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, great food and staff
Stayed 3 nights in Jan 2025

6/10 Okay

Kristie

Liked: Cleanliness, staff & service
Definately a party vibe, noisy hotel. Wasn’t what I was looking for. A bit old and dated. In need of TLC. Staff incredibly friendly and accommodating. Beach front is awesome.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Amenities, property conditions & facilities
Staff was incredibly nice and helpful
Stayed 5 nights in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond thank you!
Stayed 4 nights in Jan 2025

10/10 Excellent

Dulcie Adjoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. It was a beautiful hotel!
Stayed 3 nights in Dec 2024

8/10 Good

Marisol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the view it was beautiful. I was lucky enough to enjoy the butler service. Marisol was amazing !! she was attentive, knowledgeable, and very accommodating. The only thing that I didn't enjoy and was very disappointing was the food. I cant say one good thing about it.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RoyaltonFit staff are a bunch of awesome young folks. Adan, Shannon, Esteban and the other lady instructor for the yoga class keep our morning busy. The vibe team does a good job keep us entertaining.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how it felt special and so catered to us as a couple. Thank you.
Stayed 4 nights in Jan 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Tara Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Teaveous

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful & the service was great. The food was good. Way better than typical resort food. The Italian restaurant had the best pasta. Drinks were plentiful & tasty. I didn't do The Diamond Club but dont feel that I missed out on anything. The staff made me feel extra special for my birthday which I really appreciated. As a solo traveler, I felt very safe & secure at the resort. All in all, I had a wonderful vacation.
Stayed 3 nights in Jan 2025