Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 13 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Exterior
On the beach, white sand, free beach cabanas, sun loungers
13 outdoor pools, cabanas (surcharge), pool umbrellas
Smart TV, foosball
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The price is AED 1,519
AED 1,855 total
includes taxes & fees
22 Jan - 23 Jan

Room options

Available filters for rooms
Showing 25 of 25 rooms

Ocean View Accessible Suite - RI Shower

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

Premium Ocean View Room - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Patio (Pool)

Highlights

Patio
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 105 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Beachfront (Enclave, Plunge Pool)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

Suite, Multiple Beds, Beachfront (Enclave)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront Room - King Bed - Terrace

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 41 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Premium Ocean View Suite - 1 King 2 Murphy Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Premium Ocean View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Pool and Patio View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Terrace

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Balcony

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Resort View Room - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

Honeymoon Suite - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Enclave Honeymoon Suite - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 105 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 151 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Resort View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 41 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Maya Museum of Cancun - 2 min walk
  • Iberostar Cancun Golf Course - 8 min walk
  • Aquaworld - 18 min walk
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬19 min walk
  • ‪Hotel Emporio Cancun - ‬5 min walk
  • ‪Tun-kul - ‬7 min walk
  • ‪El Maguey, Restaurant - ‬14 min walk
  • ‪El Antiguo Laguito - ‬19 min walk

About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

Luxury all-inclusive property near Iberostar Cancun Golf Course
Located close to Delfines Beach, Hilton Cancun Mar Caribe All-Inclusive Resort provides a swim-up bar, a beach bar, and a rooftop terrace. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and beach massages. Treat yourself to a deep-tissue massage, a body treatment, or a body wrap at The Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 13 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and beach umbrellas
  • Games, outdoor furniture, and concierge services
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 540 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • Free toiletries and hair dryers
  • Smart TVs with cable channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 7:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • La Luce
  • Maxal
  • Noriku
  • Vela
  • Seasalt

Things to do

  • 24-hour fitness center
  • 13 outdoor pools
  • Air hockey
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 13 outdoor pools
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Mini-fridge
  • Playground
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 39
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas
  • Games
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (roundtrip)
  • Airport shuttle fee per child: USD 25 (roundtrip), (up to 15 years old)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number ORC180608L73

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Frequently asked questions

Does Hilton Cancun Mar Caribe All-Inclusive Resort have a pool?

Yes, this property has 13 outdoor pools and a children's pool.

Is Hilton Cancun Mar Caribe All-Inclusive Resort pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 80 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Cancun Mar Caribe All-Inclusive Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Cancun Mar Caribe All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Cancun Mar Caribe All-Inclusive Resort?

Check-out is at noon. Late check-out is available for USD 500 (subject to availability).

Does Hilton Cancun Mar Caribe All-Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of USD 25 per person applies.

Are there all-inclusive benefits at Hilton Cancun Mar Caribe All-Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, water fitness classes, yoga classes, and more.

Where is Hilton Cancun Mar Caribe All-Inclusive Resort located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Maya Museum of Cancun and Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 mi (5 km).

Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1305 out of 2212 reviews" "
Rating 8 - Good. 491 out of 2212 reviews" "
Rating 6 - Okay. 233 out of 2212 reviews" "
Rating 4 - Poor. 99 out of 2212 reviews" "
Rating 2 - Terrible. 84 out of 2212 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelina, Coon Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Staff make you feel like family!
Stayed 6 nights in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Amenities
The staff and the property was wonderful. I'm gonna make this my go to place
Stayed 7 nights in Jan 2025

2/10 Terrible

arsinoe

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like that the canpy beds along with all cushions have stains on them. In the enclave area, no tables cleaned and pool had dirty water along with mold in pool.The night time entertainment is the sane people that are staffed with the hilton. Buffett so small for the size of the hotel. Very disappointing. A lot less expensive hotel have better amenities and way better entertainment.
Stayed 5 nights in Jan 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
We love this facility everything we needed we provide!
Stayed 3 nights in Jan 2025

6/10 Okay

Amar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Shawn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not enough Bartenders. Always waiting. Dont like that youvhabe tobreserve for dinner. If they are full then your out of luck. NO sportsbar. Everything is done at 11pm. No drinks. Ive been to other family resorts. But this is a first. The lights on as high as possible during tbe evening in the lobby. Horrible ambiance. Made it feel like morning and really killed the vibe at the lobby bar. Would never go back.
Stayed 6 nights in Jan 2025

4/10 Poor

phoolmatie

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
When we first arrived I was disappointed because the resort looked nothing like the pictures on line. Our first 3 days at the property I spent a lot of money upgrading rooms and packages. We even took a cabana for 2 days and everyone in my party used the spa. We ended up booking an excursion for a private party on a catamaran thru the hotel. On the way back the catamaran broke down and we were stuck in the middle of the ocean for 3 and half hours. After about 75 minutes a boat came by and tugged us half way back, then a second boat pulled us the rest of the way. When we arrived back at the dock we had issues getting transportation back to the hotel and ended up spending more money getting a taxi back to the hotel for my party of 10.When we got to the hotel it was after 830pm and I went to concierge to explain what had happened and ask for assistance with dinner reservations since I missed what I had booked. I was advised it was my responsibility to go to each of the 4 restaurants myself and figure it out. After none of the restaurants could accommodate me I went back to concierge and explained that I was at my wits end and about to cry she just gave me a blank look and I walked away. When addressed with the supervisor the next day all I got was I am sorry. I ended up having to pay for dinner that night and was very surprised the hotel did not offer to reimburse at least a part of the expenses for that nights meal since they saw how money I was spending on additional items.
Stayed 4 nights in Jan 2025

8/10 Good

Jong, beverly hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Mariia

Liked: Staff & service, property conditions & facilities
Stayed 11 nights in Jan 2025

8/10 Good

richard r

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice and clean. Like that it is quiet at night.Food choices were typical- always something. Love the 24 hour coffee shop.
Stayed 4 nights in Jan 2025

6/10 Okay

po hsien

Traveled with family
Disliked: Staff & service, property conditions & facilities
Dining is restrictive. There’s only 3 restaurants Buffet. And all the restaurant only open on night time so in the morning there’s only buffet for breakfast lunch. Resort is relatively small and can be tough to line up for food. Staff are neutral at best, we see a lot of them on phones during shift. Average cleaness in the public washroom as well. We visited on January which isn’t peak season and the service is still subpar at best.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time here! Food was amazing, staff was amazing & the beach was beautiful!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely stunning. I would stay here every year if I could.
Stayed 3 nights in Jan 2025

8/10 Good

Sunghye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good! Food was good and staffs were really nice. The only thing I would like to say is that they have not many options for seafoods restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert, Kincardine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great resort! Everyone was very friendly and welcoming! The food was very good and lots of different options! The service was excellent from restaurant to room service and checking in fast and easy! We had a great time at all the entertainment options and the staff doing the pool side games and exercise times were so much fun! We stayed a week and used the enclave service which was worth the extra money! I will stay there again
Stayed 7 nights in Jan 2025

4/10 Poor

Navkiran

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good option for all inclusive
Stayed 6 nights in Jan 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very good staff. Limited restaurant options for the size of the hotel, inconsistent restaurant reservation process
Stayed 10 nights in Jan 2025

10/10 Excellent

Bibek

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome customer service. Had a great time
Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 4 nights in Sep 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family entertainment during the night and day with also a quite spot to hang on the beach. Staff super friendly - and the resort is newly renovated and nice -- everything was very clean, good food!
Stayed 7 nights in Jan 2025

10/10 Excellent

Melvin James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family vacation
Stayed 7 nights in Dec 2024

10/10 Excellent

Malene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Seoyul

Traveled with partner, Traveled with pets
Disliked: Staff & service, property conditions & facilities
Staying at an all-inclusive Hilton in Cancun was the worst experience. Except for the buffet, all the restaurants required reservations, and you could only book one restaurant for dinner per day. Even though it was an all-inclusive, I was constantly hungry. For someone like me who doesn’t drink alcohol, this was a nightmare. If you’re okay with filling up on alcohol, it might be fine, but otherwise, it’s terrible. The food at the restaurants was worse than street food, and everything was excessively salty. They added so much salt that it made my mouth feel bitter—I even wondered if they did it on purpose to stop people from eating more. I booked the best room available, expecting a great experience during my 4-night stay, but I deeply regret it. If you’re considering staying at Hilton, I strongly recommend looking elsewhere. Hilton is a waste of time and money. This was such a disappointing experience, and I will never return. Writing this review is the only way to express how frustrated I feel.
Stayed 4 nights in Jan 2025