Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 13 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Sports facility
Sports facility
Enclave Honeymoon Suite - King Bed | Living area | Smart TV, foosball
View from room
Game room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
    Pet friendly
  • Bar
    Bar
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Spa
    Spa
  • Room service
    Room service
The price is AED 1,338
AED 1,636 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 25 of 25 rooms

Ocean View Accessible Suite - RI Shower

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

Premium Ocean View Room - King Bed

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Patio (Pool)

Highlights

Patio
Air conditioning
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Beachfront (Enclave, Plunge Pool)

Highlights

Air conditioning
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Deep soaking bathtub
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

Suite, Multiple Beds, Beachfront (Enclave)

Highlights

Air conditioning
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Deep soaking bathtub
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront Room - King Bed - Terrace

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 41 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Premium Ocean View Suite - 1 King 2 Murphy Beds

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Mobility)

Highlights

Air conditioning
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Premium Ocean View Room - 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Pool and Patio View Room - 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

Highlights

Air conditioning
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Deep soaking bathtub
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Terrace

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Balcony

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Resort View Room - King Bed

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean View Room - 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

Honeymoon Suite - King Bed

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Enclave Honeymoon Suite - King Bed

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 105 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Ocean View

Highlights

Air conditioning
Mini-fridge
Smart TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Separate bathtub and shower
  • 151 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Resort View Room - 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Maya Museum of Cancun - 2 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 8 min walk - 0.7 km
  • Aquaworld - 18 min walk - 1.5 km
  • El Rey Ruins - 3 min drive - 2.5 km
  • Delfines Beach - 4 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬19 min walk
  • ‪Hotel Emporio Cancun - ‬5 min walk
  • ‪Tun-kul - ‬6 min walk
  • ‪El Maguey, Restaurant - ‬14 min walk
  • ‪El Antiguo Laguito - ‬19 min walk

About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

Luxury all-inclusive property near Iberostar Cancun Golf Course
Located close to Delfines Beach, Hilton Cancun Mar Caribe All-Inclusive Resort provides a swim-up bar, a beach bar, and a rooftop terrace. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and beach massages. Treat yourself to a hot stone massage, a body scrub, or a manicure/pedicure at The Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 13 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and air hockey
  • An elevator, outdoor furniture, and 1 meeting room
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 540 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • Free toiletries and hair dryers
  • Smart TVs with cable channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 7:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • La Luce
  • Maxal
  • Noriku
  • Vela
  • Seasalt

Things to do

  • 24-hour fitness center
  • 13 outdoor pools
  • Air hockey
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 13 outdoor pools
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Mini-fridge
  • Playground
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 39
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas
  • Games
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (roundtrip)
  • Airport shuttle fee per child: USD 25 (roundtrip), (up to 15 years old)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number ORC180608L73

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Frequently asked questions

Does Hilton Cancun Mar Caribe All-Inclusive Resort have a pool?

Yes, this property has 13 outdoor pools and a children's pool.

Is Hilton Cancun Mar Caribe All-Inclusive Resort pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 80 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Cancun Mar Caribe All-Inclusive Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Cancun Mar Caribe All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Cancun Mar Caribe All-Inclusive Resort?

Check-out is at noon. Late check-out is available for USD 500 (subject to availability).

Does Hilton Cancun Mar Caribe All-Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of USD 25 per person applies.

Are there all-inclusive benefits at Hilton Cancun Mar Caribe All-Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, water fitness classes, yoga classes, and more.

Where is Hilton Cancun Mar Caribe All-Inclusive Resort located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Maya Museum of Cancun and Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 mi (5 km).

Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1172 out of 1970 reviews" "
Rating 8 - Good. 432 out of 1970 reviews" "
Rating 6 - Okay. 209 out of 1970 reviews" "
Rating 4 - Poor. 83 out of 1970 reviews" "
Rating 2 - Terrible. 74 out of 1970 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great facilities: modern and clean. They offer several snack and drink areas. The most of the personnel was very polite and willing to help however there were some which not and that is what makes the stay to be good and not excellent. It would be great if they could change the breakfast menu at least once or twice a week. Good quality of the buffet (not great but is not bad either), The food in the specialty restaurants is good however the personnel needs more customer service focus. I would come back to this hotel however I would check for other options also.
Stayed 5 nights in Nov 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort
Stayed 3 nights in Nov 2024

10/10 Excellent

ADELAIDA

Stayed 5 nights in Nov 2024

2/10 Terrible

John

Liked: Cleanliness
Disliked: Staff & service
Disappointed.
Stayed 10 nights in Nov 2024

10/10 Excellent

Norberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hospitality- everyone was very welcoming and friendly! Super super clean! Dinner reservations were extremely easy to make and we loved every single restaurant! Hotel is kid friendly!
Stayed 6 nights in Oct 2024

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous oceanfront rooms in Enclave. Large balconies facing the ocean. Housekeeping staff is outstanding. Well-stocked fridge in room. Numerous pools, all very clean. Lots of fun, daytime activities (cooking classes, water aerobics, dancing, etc.). Evening shows were mediocre, except for the fire show which was fantastic. Loved the coffe bar/ice cream/snack area. Restaurants were all good.
Stayed 5 nights in Nov 2024

8/10 Good

Rosanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, would go again!
Stayed 5 nights in Nov 2024

6/10 Okay

Martha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Booked again, because the first time (11/2023) was a very nice experience, food was great. However, this time around, food was mediocre, rooms are extremely hot, AC can't be adjusted below 20* Celsious. Property is clean at all times, customer service great, but food is not up to par with their prices.Karen at the coffee shop had an attitude over providing service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cleydi A Rosario

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect! the staff very pleasant and accommodating! The food, service, was perfect. Great family friendly resort
Stayed 5 nights in Aug 2024

10/10 Excellent

Mahmoud, LOS ANGELES

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean, with spacious and well-maintained rooms. The staff was incredibly friendly and went out of their way to be helpful, ensuring a comfortable and enjoyable stay. Highly recommend!
Stayed 5 nights in Nov 2024

10/10 Excellent

Prashant

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service, courteous staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Brian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing one week stay. Great resort for families with young kids. Tons of activities and nightly entertainment. Bonus was that they have photographers on site that can easily schedule family photo shoots
Stayed 6 nights in Nov 2024

10/10 Excellent

Rezvaneh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place and will definitely go back there soon.
Stayed 3 nights in Nov 2024

6/10 Okay

jason

Stayed 4 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice resort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jasmine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is stunning, loved everything right from the beginning, check in is easy, food is delicious, staff is nice, most stunning views & beach. I had enclave room so challa sky bar access was a plus.
Stayed 3 nights in Nov 2024

8/10 Good

Edgar A, Schaumburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great installations but they need to get better entertainment at night.
Stayed 6 nights in Nov 2024

8/10 Good

Ana Cecilia

Stayed 5 nights in Oct 2024

10/10 Excellent

Vernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

JOCELYN, Yakima Wa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes
Stayed 5 nights in Nov 2024

10/10 Excellent

Zeynep Esin, Rensselaer

Stayed 3 nights in Oct 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

yeran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maitained hotel. The stuff at the reception were a little arrogant, were constently pushing for upgrades. The team at the bar at the reception were fantastic. Giancarlo, Averio and all were just wow with their unique drinks and very attentive. 10 star team.
Stayed 7 nights in Nov 2024

10/10 Excellent

David N., Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was incredibly maintained. Attention-to-detail was evident. Staff was exceptional. Hard working, courteous, extremely helpful. You felt taken care of. Variety of restaurants was good but food quality/taste wasn't as impressive. We had the steak house, Italian, and Mexican. The steakhouse was the best. We did not have the Asian restaurant. Pool and beach facilities was well run. We would definitely stay again without a doubt. Great job!!
Stayed 4 nights in Nov 2024