This was our first time taking the kids to Mexico, and they had a fantastic time! The resort was great, with so much to offer for both adults and children. We especially loved the lunch options. The taco stand and sushi bar were our favorites, and the Pinacolada restaurant offered a nice variety on its menu. The fish tacos were delicious, and the poolside area had plenty of casual options like wings, burgers, and hot dogs—all of which were excellent.
One downside was having to make dinner reservations at night. The Pinacolada restaurant, which becomes "Mexican" at night, didn’t feel authentically Mexican, and the dinner service there was disappointing. However, lunch at Pinacolada was the opposite—fantastic food and service! Another downside was the number of steps and levels throughout the resort. While it could be a bit inconvenient, it did help spread out the crowds, which was a plus.
Our group booked scuba diving at the resort with Juan Carlos and Maria, and it was an amazing experience—they were excellent instructors! We also went zip-lining with Sylvatica, which was phenomenal. These activities added so much fun and excitement to our trip.
Poolside, Elvia and Julio stood out—they were so friendly and made our stay extra enjoyable for the whole family. We also appreciated that the hot tubs were actually hot here, unlike at most other resorts.
