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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property
On private beach with 4 outdoor pools, near Cancun Convention Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

Aerial view
View from property
Aerial view
Preferred Club Master Suite | Free minibar, in-room safe, desk, laptop workspace
Room, 1 King Bed, Ocean View (Preferred Club) | Beach | Private beach, white sand, beach umbrellas, beach towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Hot Tub
  • On private beach
  • All inclusive
The price is AED 1,409
AED 1,409 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Deal of the Day

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 4

View all photos for Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View Double

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front Double Beds

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front King Bed

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 3

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Double Balcony Ocean Front

Highlights

Outdoor play area
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Partial Ocean View with Balcony King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View with Balcony King Bed

Highlights

Outdoor play area
Balcony
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 2

View all photos for Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View King

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Connecting Room

Free minibar, in-room safe, desk, laptop workspace

Deluxe Family Connecting Room

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Premium Preferred Club King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Balcony Ocean Front

Highlights

Outdoor play area
Balcony
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front King Bed

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Ocean Front

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King Bed

Highlights

Outdoor play area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • Partial ocean view
  • Sleeps 3

View all photos for Premium Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club Double Ocean Front

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Ocean Front Double Beds

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Double Beds

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential) | Free minibar, in-room safe, desk, laptop workspace

Presidential Suite (Presidential)

Highlights

Outdoor play area
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View Double Beds

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 4

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Preferred Club King Balcony Ocean Front

Highlights

Balcony or patio
Outdoor play area
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Honeymoon Plunge Pool Suite

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean Front Corner Suite King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Corner Suite King Bed

Highlights

Outdoor play area
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite

Highlights

Outdoor play area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - single
  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Partial Ocean View

Premium Double Partial Ocean View | Free minibar, in-room safe, desk, laptop workspace

Premium Double Partial Ocean View

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Free minibar, in-room safe, desk, laptop workspace

Family Suite

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium King Balcony Ocean Front

Highlights

Outdoor play area
Balcony
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean Front with Balcony King Bed

Deluxe Ocean Front with Balcony King Bed | Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front with Balcony King Bed

Highlights

Outdoor play area
Balcony
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 2

View all photos for Premium Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Double Ocean Front

Highlights

Outdoor play area
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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The price is AED 1,324
AED 1,324 total
includes taxes & fees
13 Jan - 14 January 2025
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About the neighborhood

Map
Cancun, QROO

What's nearby

  • Cancun Convention Center - 9 min walk
  • Forum Beach - 12 min walk
  • Tortuga Beach - 2 min drive
  • Langosta Beach - 3 min drive
  • La Isla Shopping Mall - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Club InterContinental - ‬5 min walk
  • ‪Turquesa Restaurant - ‬5 min walk
  • ‪Kawachi Specialty Restaurant - ‬5 min walk
  • ‪Hotel Miramar - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

Upscale all-inclusive property near Cancun Convention Center
Located close to Forum By The Sea Mall and Tortuga Beach, Dreams Sands Cancun Resort & Spa - All Inclusive provides a swim-up bar, a beach bar, and a poolside bar. This property is a great place to bask in the sun with a private beach, beach massages, and sailing. Treat yourself to a manicure/pedicure, hydrotherapy, or a facial at Pevonia, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include kayaking and beach volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • An area shuttle, babysitting (surcharge), and wedding services
  • Tour/ticket assistance, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 414 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and free stocked minibars. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch LED TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Area shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • World Cafe
  • Portofino
  • Himitsu
  • Gaucho
  • El Patio

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Snack bar/deli
  • Trampoline

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach umbrellas
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups only
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Frequently asked questions

Does Dreams Sands Cancun Resort & Spa - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Dreams Sands Cancun Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Dreams Sands Cancun Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Sands Cancun Resort & Spa - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dreams Sands Cancun Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Sands Cancun Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, sailing, volleyball, and more.

Where is Dreams Sands Cancun Resort & Spa - All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within a 15-minute walk of Cancun Convention Center and Forum By The Sea Mall. Tortuga Beach and Langosta Beach are also within 3 mi (5 km).

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 400 out of 882 reviews" "
Rating 8 - Good. 230 out of 882 reviews" "
Rating 6 - Okay. 147 out of 882 reviews" "
Rating 4 - Poor. 43 out of 882 reviews" "
Rating 2 - Terrible. 62 out of 882 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Good food. And beautiful beach. Definitely going back
Stayed 5 nights in Dec 2024

6/10 Okay

Michael Keith

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nightlife could have been better, more music in pool area.
Stayed 5 nights in Dec 2024

8/10 Good

Robert George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice swimable beach
Stayed 10 nights in Dec 2024

10/10 Excellent

Carmen Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single employee was so friendly and polite. We enjoyed our vacation time.
Stayed 4 nights in Dec 2024

2/10 Terrible

James Craig

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
If you want sunshine, this is not the place for you. The pool areas and most of the beach are shaded most of the day. This makes the pools much too cold for swimming. Almost zero decking around the pools. There is one tiny spa that was filled with small children. We didn’t meet any other guests who would dare to get in the spa. Preferred pool is also freezing and there is not a spa. This is not a warm place to vacation.
Stayed 7 nights in Nov 2024

10/10 Excellent

andres felipe sanchez

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Dream Sands was amazing. the staff was very friendly and attentive. our favorite restaurant was el patio. and they have a very good selection of coffee at the coco cafe. ernesto was our server at el patio restaurant and he was amazing, was fast and friendly. andy the bartender was also great, always had a smile on his face and attentive. noe another server was really kind to us and also very attentive. highly recommend, never had an issue while staying here.
Stayed 10 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Property conditions & facilities
Great stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Tina

Stayed 6 nights in Nov 2024

6/10 Okay

Mohammad Saboor, TORONTO

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Pedro

Stayed 2 nights in Nov 2024

6/10 Okay

Sabrina

Traveled with partner
Liked: Staff & service, amenities
The toilet didn’t work for half of our trip - we had to add water to it to flush almost 4/7 days and we called twice for it to be fixed. The food was good and the beach was amazing but the place is a little run down. There was also only 3 working elevators, glad we were there before the rush that came on Sunday. Probably wouldn’t go back to this resort.
Stayed 7 nights in Dec 2024

10/10 Excellent

Stacey

Liked: Staff & service, amenities, property conditions & facilities
This property is extremely safe and clean!
Stayed 1 night in Dec 2024

8/10 Good

Alexis Marie, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was wonderful! The food was nice and the staff was very kind! Only downsides were that the liquor/drinks served weren’t that strong, the water in the room smelled a bit odd (it’s probably just my imagination), but overall it was great
Stayed 3 nights in Dec 2024

10/10 Excellent

yohannes Nadew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jossue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at this resort. Staff was very friendly, and made me feel at home.
Stayed 4 nights in Nov 2024

10/10 Excellent

edgar

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Shanoon

Liked: Cleanliness
Hotel was okay , not really a 5 start hotel as they claim , but it was decent.
Stayed 4 nights in Nov 2024

10/10 Excellent

genesis

Stayed 4 nights in Oct 2024

2/10 Terrible

Martha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator not working entire vacation. Rooms very bad need major upgrade. Noisy AC. The entire vacation was bad. Pool tile broken everywhere. And lots more
Stayed 5 nights in Nov 2024

6/10 Okay

Ariana

Traveled with family and small children
Liked: Cleanliness
The rooms were definitely run down. My room in particular had condensation issues where everyone in our party tripped because of it. It wasn’t until more than halfway that they fixed the issue. The service at the pool area was hit or miss sometimes we were greeted right away other times I had to go find someone. The restaurants were ok. The room service was terrible there was not one menu item except the canned drinks that were good. The beach was awesome perfect location.
Stayed 7 nights in Nov 2024

6/10 Okay

Velma

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough options for young children! Should at least have a playground! Thanks
Stayed 5 nights in Nov 2024

10/10 Excellent

Krzysztof

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and valuable premier services
Stayed 4 nights in Nov 2024