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Secrets The Vine Cancun - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 4 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secrets The Vine Cancun - Adults Only - All Inclusive

Beach/ocean view
Exterior
View from room
View from room
Premium bedding, in-room safe, individually decorated

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • All inclusive
  • Spa
  • Gym
The price is AED 2,224
AED 2,224 total
includes taxes & fees
23 Dec - 24 Dec

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Run of the House

Premium bedding, in-room safe, individually decorated

Run of the House

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Preferred Club Deluxe Ocean View Double

Premium bedding, in-room safe, individually decorated

Preferred Club Deluxe Ocean View Double

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 44 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Premium bedding, in-room safe, individually decorated

Deluxe Ocean View Double

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, in-room safe, individually decorated

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 123 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, in-room safe, individually decorated

Preferred Club Deluxe Ocean View King

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 44 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Premium bedding, in-room safe, individually decorated

Deluxe Partial Ocean View Double

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean View

Premium bedding, in-room safe, individually decorated

Preferred Club Master Suite Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 123 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Premium bedding, in-room safe, individually decorated

Junior Suite Ocean View King

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
  • 66 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean View

View from room

Preferred Club Honeymoon Suite Ocean View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Club Lounge
  • 72 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean Front

Premium bedding, in-room safe, individually decorated

Master Suite Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 123 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 66 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite Ocean Front

Premium bedding, in-room safe, individually decorated

Honeymoon Suite Ocean Front

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean Front

Premium bedding, in-room safe, individually decorated

Preferred Club Honeymoon Suite Ocean Front

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Club Lounge
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean View

Premium bedding, in-room safe, individually decorated

Master Suite Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
  • 123 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

Premium bedding, in-room safe, individually decorated

Deluxe Ocean View King

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite Ocean View

View from room

Honeymoon Suite Ocean View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Premium bedding, in-room safe, individually decorated

Deluxe Partial Ocean View King

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

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Pool
Breakfast included
All inclusive
Spa
8.6 out of 10, Excellent, (752)
The price is AED 1,508
AED 1,508 total
includes taxes & fees
23 Dec - 24 Dec
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About the neighborhood

Map
Blvd. Kukulcan km. 14.5 Retorno Del Rey, Lot 38 & 38-b, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 12 min walk
  • Iberostar Cancun Golf Course - 2 min drive
  • La Isla Shopping Mall - 3 min drive
  • Cancun Interactive Aquarium - 3 min drive
  • Delfines Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬1 min walk
  • ‪JW Marriott Lobby Bar - ‬6 min walk
  • ‪Porfirio's Cancun - ‬18 min walk
  • ‪Puerto Madero - ‬19 min walk
  • ‪Club 91 Lounge - ‬7 min walk

About this property

Secrets The Vine Cancun - Adults Only - All Inclusive

Luxury all-inclusive property near La Isla Shopping Mall
Take advantage of an adjacent golf course, 3 poolside bars, and a beach bar at Secrets The Vine Cancun - Adults Only - All Inclusive. This property is a great place to bask in the sun with a white sand beach, beach cabanas, and beach massages. Treat yourself to a massage, a manicure/pedicure, or a body treatment at the onsite spa. The on-site Mexican cuisine restaurant, Market Cafe, offers breakfast, lunch, dinner, and ocean views. Fitness classes and Pilates classes are offered at the gym; other things to do include beach volleyball and beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Additional perks include:
  • 4 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • An area shuttle, express check-out, and beach umbrellas
  • Concierge services, multilingual staff, and a ballroom
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 497 individually furnished rooms include comforts such as 24-hour room service and free international calls, in addition to perks like premium bedding and furnished balconies. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free rollaway/extra beds
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Access to 18-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 3 poolside bars, 7 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Market Cafe
  • Dragons
  • Bluewater Grill
  • Nebbiolo
  • Olio

Things to do

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Pilates classes
  • Public winery tours
  • Sauna
  • Steam room
  • Wine tasting room
  • Winery release events
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (22 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Pay movies
  • Satellite channels

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
Up to 22 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Vine
Cancun Vine Secrets
Secrets Cancun
Secrets Cancun All Inclusive
Secrets Cancun Vine
Secrets Vine All Inclusive
Secrets Vine Cancun
Secrets Vine Cancun All Inclusive
Vine Cancun Secrets
Vine Secrets
Secrets Vine
Secrets Vine Cancun All Inclusive All-inclusive property
Secrets Vine All Inclusive All-inclusive property
Secrets Vine Cancun Inclusive
Secrets Vine Cancun All Inclusive Adults All-inclusive property
Secrets Vine All Inclusive Adults All-inclusive property
Secrets Vine All Inclusive Adults Hotel
Secrets Vine Cancun All Inclusive Adults
Secrets Vine All Inclusive Adults
Secrets Vine Cancun All Inclusive Adults Hotel
Hotel Secrets The Vine Cancun - All Inclusive - Adults Only
Secrets The Vine Cancun - All Inclusive - Adults Only Cancun
Secrets The Vine Cancun All Inclusive Adults Only
Secrets The Vine Cancun All Inclusive
Secrets Vine Inclusive Adults

Frequently asked questions

Does Secrets The Vine Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Secrets The Vine Cancun - Adults Only - All Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night.

How much is parking at Secrets The Vine Cancun - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Secrets The Vine Cancun - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Secrets The Vine Cancun - Adults Only - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Secrets The Vine Cancun - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkeling, golf, aerobics classes, and more.

Where is Secrets The Vine Cancun - Adults Only - All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within 3 mi (5 km) of Ballenas Beach, La Isla Shopping Mall, and Delfines Beach. Marlin Beach and Hotel Zone Beaches are also within 1 mi (2 km).

Secrets The Vine Cancun - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1016 out of 1691 reviews" "
Rating 8 - Good. 335 out of 1691 reviews" "
Rating 6 - Okay. 179 out of 1691 reviews" "
Rating 4 - Poor. 80 out of 1691 reviews" "
Rating 2 - Terrible. 81 out of 1691 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Amer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean, cockroach found in the room. No snacks in the rooms. Insufficient orientation form the front desk about the hotel. Restaurants should be better. Was eligible for upgrade but was not given to us. In general, it was below expectation. I will not consider revisiting.
Stayed 3 nights in Dec 2024

8/10 Good

Radouane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well staffed, great service from the main area to the room service to the pool area. Very well run place. Friendly staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Shynice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Candace G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend to anyone who hasn't experienced this resort yet. Staff is amazing and the location is perfect for activities.
Stayed 6 nights in Nov 2024

10/10 Excellent

Nathalia, Scotch Plains

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect getaway
Stayed 3 nights in Dec 2024

10/10 Excellent

Xiaotong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Muhammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff members. They go above and beyond.
Stayed 6 nights in Dec 2024

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The outside of this hotel looks new and modern; however, theirs staffs do know how to serve customers.
Stayed 4 nights in Dec 2024

8/10 Good

Lobna Issa

Stayed 6 nights in Nov 2024

10/10 Excellent

Nawazali, carrollton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Fabiola Kenia

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation! Property , spa, and staff are all superb. Outstanding staff - special call out to Alejandro and Chef Daniel. Great dinner for our anniversary - Thank You! This is our third time at this resort and we look forward to booking another trip.
Stayed 5 nights in Dec 2024

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Brett Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and nice! Our AC broke in our room and maintenance never came to fix it.. Other than that we had a great experience.
Stayed 7 nights in Dec 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, staff, beach, pools, food! Absolutely wonderful
Stayed 4 nights in Oct 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartenders truly know how to make delicious drinks, food was good too. Only thing is the demands of the restaurant at dinnertime, people had to wait longer time for an all inclusive resort. Beautiful resort on a busy hotel zone in Cancun. Love the live band at night. All staff were nice and pleasant.
Stayed 1 night in Dec 2024

8/10 Good

Gilberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for our honeymoon. We had a great time. The hotel is beautiful. The lobby, restaurants, pools, and the views were incredible. The service was outstanding, possibly the best part of our stay. The food was also tasty and the drinks were cold and strong. We did have an issue with checking into our room since there were some cleanliness concerns and issues with the A/C. However, we brought up our concern and they quickly put us in another room that was clean with strong A/C. Overall, I would recommend staying here.
Stayed 4 nights in Dec 2024

8/10 Good

Bun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view is perfect, and the staff is so kind. The food is good but not excellent, which is my only concern.
Stayed 6 nights in Nov 2024

10/10 Excellent

Belinda

Stayed 5 nights in Oct 2024

2/10 Terrible

James, Miami Beach

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst all incluaive ive ever been to. Food and service was terrible.
Stayed 3 nights in Dec 2024

8/10 Good

MONICA Chenere sanders

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The over crowed pool area. If not up by 7am at the pool. You will not have a seat to relax. I observe lots of people putting towels down to claim pool seating and walking away to go do others activities and returning later in the day to the seat they placed a towel at. This needs to be fixed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely did not like being harassed to go to their event to try and sell me a vacation package. I had been traveling and had an insanely early morning flight. I literally wanted to check in, in peace, and go to my room. Not check in and go through a walk through of scheduling my attendance to the vacation package breakfast. We decided not to attend and did not show only to be heading to breakfast two days later and the woman running up to us in the lobby.
Stayed 5 nights in Nov 2024