Find all hotels by Independent in Playacar Zona Hotelera

"Food was amazing, service was good. Area was a great choice as there is so much to do in the area and is all easily accessible."

"Fantastic property with very nice rooms and attentive staff. Super clean with lots of things to do each day. Walkable to a small market about 5 minutes away and downtown Playa del Carmen about 25 minute walk. "

"Everything was wonderful. Staff was fantastic, friendly, and fun."

"We stayed for a week in early December, the weather was great. The food and service was amazing!"

"amazing stay "

"Muy buena estancia, solo un detalle, de repente no teníamos luz en la habitación y nos salía agua muy caliente de repente en las regaderas, aún así , todo muy bien, tanto los alimentos como el área de alberca y playas muy bien y muy limpio todo."

"Very friendly and fun staff"

"Very nice resort "

"This is truly an amazing property and worth the money. The rooms were nice and clean. The food was top notch at all restaurants, especially the a la carte. We only visited Xplor park which was a lot of fun. My only reasons for not giving 5 starts in all categories were due to the following: 1. As noted in many reviews, the staff push you to attend a presentation for the expanded area of the hotel. This is actually a sales tactic for a membership (which you may or may not be interested in). Though they promise a 90 minute presentation in exchange for a $200 credit, it ended up being over 3 hours between the breakfast with the sales staff then further meetings with managers etc. etc. They need to be more honest up front about the time commitment. Fortunately, the $200 credit is paid at the end which we used at the spa with no issues. 2. We had a garden suite room. It was a ground level floor very close to where people walk to and from the restaurants or the pool. It becomes very loud at night as the room was not very sound proof. To avoid these issues, upgrade your room so you get a higher level, and avoid the sales presentation (unless you feel 3 1/2 hours of your time is worth $200USD). Overall, I will definitely come back in the future."