See all properties
Save

Playacar Palace All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Playacar Palace All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Superior Walk Out Suite Ocean Front - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk
Superior Governor Suite Ocean View - King Size Bed | View from room
Lobby
Superior Deluxe Ocean View - Kids & Teens Free | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Breakfast included
  • Room service
  • Housekeeping
The current price is AED 1,756
AED 2,135 total
includes taxes & fees
5 Apr - 6 Apr

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Highlights

Furnished balcony
Air conditioning
Free minibar items
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Walk Out Suite Ocean Front - Kids & Teens Free

Superior Walk Out Suite Ocean Front - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Walk Out Suite Ocean Front - Kids & Teens Free

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Superior Governor Suite Ocean View - King Size Bed

Highlights

Furnished patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Partial Ocean View - Kids & Teens Free

Superior Deluxe Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Partial Ocean View - Kids & Teens Free

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished patio
Air conditioning
Free minibar items
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
2 bedrooms
  • 49 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room Superior With Sea View

Premium bedding, free minibar, in-room safe, desk

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Premium With Sea View

Premium bedding, free minibar, in-room safe, desk

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite With Sea View

Premium bedding, free minibar, in-room safe, desk

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Deluxe With Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Partial Sea View

Premium bedding, free minibar, in-room safe, desk

Room Superior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

Exterior

The Royal Haciendas All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.8 out of 10, Excellent, (1709)
The price is AED 1,190
AED 1,450 total
includes taxes & fees
5 Apr - 6 Apr
The Royal Haciendas All Inclusive

About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Mamitas Beach - 19 min walk - 1.6 km
  • Playacar Golf Club - 3 min drive - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Carl’s jr Playa - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Tributo Restaurante & Bar - ‬3 min walk
  • ‪Senor Frog's - ‬4 min walk

About this property

Playacar Palace All Inclusive

Luxury all-inclusive property near Quinta Avenida
Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Playacar Palace All Inclusive provides free full breakfast, a swim-up bar, and a poolside bar. With amenities like a white sand beach and sun loungers, this property is the perfect place to soak up the sun. Indulge in a hot stone massage, hydrotherapy, and a body treatment at Awe Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Fitness classes and yoga classes are offered at the gym; Playacar Palace All Inclusive also has a terrace, shopping on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a porter/bellhop
  • Free newspapers, wedding services, and multilingual staff
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 201 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
More amenities include:
  • Jetted tubs, designer toiletries, and hair dryers
  • 21-inch LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby outdoor pool
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • 21-inch LED TV
  • Cable/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 49 per person (roundtrip)
  • Airport shuttle fee per child: USD 49 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Playacar Palace
Palace Playacar
Playacar All Inclusive
Playacar Palace
Playacar Palace All Inclusive
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Playacar Palace All Inclusive Playa del Carmen
Playacar Palace Playa del Carmen
Playacar Palace All Inclusive All-inclusive property
car Inclusive inclusive prope

Frequently asked questions

Does Playacar Palace All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Playacar Palace All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playacar Palace All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Playacar Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Playacar Palace All Inclusive?

Check-out is at noon.

Does Playacar Palace All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 49 per person applies.

Are there all-inclusive benefits at Playacar Palace All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, dance classes, yoga classes, and more.

Where is Playacar Palace All Inclusive located?

Nestled on the beach, this Playacar property is just steps from Paseo del Carmen and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Quinta Avenida are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Playacar Palace All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 999 reviews
Rating 8 - Good. 235 out of 999 reviews
Rating 6 - Okay. 67 out of 999 reviews
Rating 4 - Poor. 35 out of 999 reviews
Rating 2 - Terrible. 38 out of 999 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sonya Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our 5 night stay was perfect. The resort is super clean, every employee was outstanding, from the check in to the wait staff, recreation staff, housekeeping, and bar tenders.
Stayed 5 nights in Feb 2025

10/10 Excellent

Argiris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and excellent staff
Stayed 14 nights in Dec 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and cleanliness far exceeded our expectations.
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and the food was top notch.
Stayed 7 nights in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and access to nice beach(es). Staff are amazing and so friendly 😉 Buffet was ok. Really enjoyed our vacation
Stayed 8 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and helpful staff. Not too crowded. Amazing food options and high quality dishes.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jeongho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort
Stayed 4 nights in Nov 2024

10/10 Excellent

Diana

Liked: Staff & service, amenities
I really liked the quality of the food and food options it really stood out to me vs. other all inclusive hotels I’ve stayed at. The only downside was I was told I had a VIP room but had no balcony and our room had a ton of fruit flies maybe from previous people spilling food or drinks in the room perhaps?
Stayed 3 nights in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
Property is a bit dated but is due for renovation this September we’re told. Very clean. Staff are ALL incredible. Helpful, kind and very friendly. Pool is a fun low key vibe, bars are well stocked. Special restaurants are all very good. Our favorites were the Momo hibachi and Trattoria Italian. Honestly the evening buffet could have more options, but that truly was our only complaint. Breakfast in buffet was always very good and the snack shack by the upper pool bar had great options.
Stayed 5 nights in Feb 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was friendly
Stayed 7 nights in Oct 2024

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel with fewer amenities please note they send tou to Cozumel for advertise kayak and paddle amenities. Excellent service and personal
Stayed 4 nights in Jan 2025

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for family vacation. Lots of activities for kids to enjoy. Friendly and helpful staffs. Dinner choices is bit less but good enough for short time stay. Will recommend this resort for family!
Stayed 7 nights in Dec 2024

10/10 Excellent

Joyce Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will recommend it to others
Stayed 4 nights in Oct 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are so nice there. It does help to know a little Spanish though. Of course tipping helps. While they will change your American dollars to pesos there at the hotel, I highly recommend bring them with you if at all possible for shopping and what not. Much easier. Get up around 7am to put your towels down at the pool and go back to bed if you want. Food is to die for! Great activities around. Shopping is within walking distance and so is the ferry. I highly recommend this resort.
Stayed 6 nights in Feb 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff
Stayed 5 nights in Jan 2025

10/10 Excellent

GURURAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility. Excellent customer service.
Stayed 4 nights in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honeymoon relaxation - the resort was great! We did wish that there would have been an area by the pool without kids though.
Stayed 9 nights in Dec 2024

10/10 Excellent

Jeffrey Harlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small enough, yet big enough. Paradise
Stayed 6 nights in Dec 2024

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spoke with them about the free room upgrade they would not apply. Also argued I had only $120. Not $250. Only things they offered were what anyone could get. Late check out, promotional material in merchandise with their logo on it, etc.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this resort for my birthday trip and I am so glad I did. The property is beautiful. The view from my room was amazing!! The staff had the best customer service and made us feel so welcome. This resort is all inclusive and all of the restaurants had delicious food. When I came back to my room on my birthday, there was a piece of cake and champagne. I will definitely return to this resort!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Nayeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and pleasant place.
Stayed 5 nights in Oct 2024

8/10 Good

Tezra

Liked: Cleanliness, staff & service
Yes, this is an older property located just steps from downtown. Not a brand new, giant hotel. Smaller, more quaint and you get to know the staff quickly because of this. The rooms are nice. Very clean. Staff is the seller, they are wonderful and SO nice. I thought the food and presentation was great. They were working on misc. deferred maintenance/wear and tear (especially the exterior) while we were there. Painting, stucco, etc. Sadly the beach has pretty much washed away right in front of the hotel. This is not there fault and is happening in many places. You are just steps from downtown shops, so I liked that.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't our first time at the Palace Resorts and it definitely won't be our last. Everything - service, food, staff - at the hotel was amazing. We had such a lovely time here Strongly recommend.
Stayed 8 nights in Oct 2024

10/10 Excellent

Nazila

The beach wasn’t as clean but we have been told it was due to storm
Stayed 4 nights in Jan 2025

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were old and outdated . Pool concierge staff were the worst and were not nice Unless you were Diamond status or offered them money . I've visited this resort multiple times and they have gone downhill . Save your hard earned money and book another resort brand .
Stayed 5 nights in Jan 2025