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City Express Suites by Marriott Playa Del Carmen

3.0 star property
Hotel with free breakfast, near Quinta Avenida

Choose dates to view prices

Photo gallery for City Express Suites by Marriott Playa Del Carmen

Lobby lounge
In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio
Lobby lounge
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • Housekeeping
  • Gym
  • Pool
  • 24/7 front desk
The current price is AED 260
AED 321 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is AED 290
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includes taxes & fees
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About the neighborhood

Map
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 19 min walk - 1.7 km
  • Playacar Golf Club - 7 min drive - 3.3 km
  • Mamitas Beach - 8 min drive - 3.4 km
  • Xplor Theme Park - 8 min drive - 7.0 km
  • Xcaret Eco Theme Park - 11 min drive - 7.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Bartina - ‬9 min walk
  • ‪Rolandi's - ‬1 min walk
  • ‪Don Sirloin Playacar - ‬1 min walk
  • ‪El Gran Taco - ‬11 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

Hotel near Quinta Avenida
Located close to Mamitas Beach and Xplor Theme Park, City Express Suites by Marriott Playa Del Carmen provides free full breakfast, a grocery/convenience store, and dry cleaning/laundry services. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A free area shuttle, an electric car charging station, and 1 meeting room
  • A vending machine, luggage storage, and barbecue grills
Room features
All 56 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, recycling, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 10 kilometers

Food and drink

  • Free full breakfast available 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Games
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from March 5 2025 to March 15 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 33.94 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Property is also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel

Frequently asked questions

Does City Express Suites by Marriott Playa Del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM. The property will be renovating the pool from March 5 2025 to March 15 2025 (completion date subject to change).

Is City Express Suites by Marriott Playa Del Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express Suites by Marriott Playa Del Carmen?

Self parking is free at this property.

What time is check-in at City Express Suites by Marriott Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express Suites by Marriott Playa Del Carmen?

Check-out is at 1 PM.

Where is City Express Suites by Marriott Playa Del Carmen located?

Located in Playacar, this hotel is 1 mi (1.6 km) from Quinta Avenida and within 3 mi (5 km) of Mamitas Beach and Xplor Theme Park. Xcaret Eco Theme Park and Maroma Beach are also within 12 mi (20 km).

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City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 443 reviews
Rating 8 - Good. 119 out of 443 reviews
Rating 6 - Okay. 44 out of 443 reviews
Rating 4 - Poor. 17 out of 443 reviews
Rating 2 - Terrible. 21 out of 443 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel is Alittle run down and dumpy but the hotel was good.
Stayed 7 nights in Jan 2025

10/10 Excellent

Heron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think we found out favorite place in Playa de Carmen. If you’re like us and not too interested in the hustle and bustle of the Quinta, then this is the place for you. There’s everything you’ll need nearby … highly recommend it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Jan 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 4 nights in Oct 2024

6/10 Okay

Asghar

Not many restaurant arounds within walking distance and fast food places,
Stayed 7 nights in Dec 2024

10/10 Excellent

Minh

Nice hotel. Close to Xcaret. Not to kin to the other business next door.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Fantastic!
The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Stayed 2 nights in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by
Stayed 2 nights in Jul 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The property was
Stayed 5 nights in Dec 2023

6/10 Okay

julio

Liked: Cleanliness, amenities
The beds are very small and uncomfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick solo over night
This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Stayed 1 night in Feb 2023

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities
Hotel was good, only my room had a little bit of mold smell
Stayed 1 night in Sep 2022

10/10 Excellent

jiahong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.

2/10 Terrible

Tahnia

Disliked: Staff & service
I booked a 1 king bed and they gave me 2 doubles and refused to change it
Stayed 1 night in Jul 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Good for staying
Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Stayed 7 nights in Mar 2023

4/10 Poor

Aditya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room they gave us smelled badly and they wouldn’t change it until their maintenance guy looked at it. The maintenance guy couldn’t do anything but still the hotel didn’t agree to change the room easily. After some further discussions and visit to room by hotel staff, they gave us another room. At breakfast they had bread but wouldn’t put butter out and even upon requesting they give only 1 pcs. Hope the service can be improved at this hotel.

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Roberto

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay farmacias, restaurantes y centros comerciales cercas
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose Antonio

Stayed 1 night in Jan 2025

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1- Bien, solo el almuerzo siempre era lo mismo si nos gustó pero ya saben, hay que cambiarle. 2- siempre se puede mejorar.
Stayed 7 nights in Dec 2024

10/10 Excellent

José Sánchez

Liked: Cleanliness, staff & service, property conditions & facilities
Sólo quiero que me respondan por la renta del auto que paga y no me respetaron la reserva ni me han reembolsado
Stayed 1 night in Dec 2024

2/10 Terrible

Pamela Lucia

Stayed 1 night in Dec 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

prisciliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, muy tranquilo y burnas habitaciones
Stayed 3 nights in Dec 2024