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Hotel Riu Palace Mexico - All Inclusive

4.0 star property
Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Photo gallery for Hotel Riu Palace Mexico - All Inclusive

Fountain
Minibar, in-room safe, blackout drapes, iron/ironing board
Reception
On the beach, white sand, sun loungers, beach towels
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Breakfast included
  • Bar
  • All inclusive

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior (U))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (U))

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Superior (L))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (L))

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 47 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 47 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, Jetted Tub (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite (Superior (E))

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior (E))

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Superior | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior | B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Garden View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite (Superior, B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Superior | C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite Junior With Garden View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Deluxe

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Deluxe

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Room Superior

Minibar, in-room safe, blackout drapes, iron/ironing board

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Deluxe

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Deluxe

  • Sleeps 3
  • 2 Full Bed(s)

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About the neighborhood

Map
Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 8 min walk - 0.7 km
  • Playacar Golf Club - 2 min drive - 1.1 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 2.7 km
  • Playa del Carmen Main Beach - 12 min drive - 3.0 km
  • Xcaret Eco Theme Park - 13 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 52 min drive

Restaurants

  • ‪Rosa Roja - ‬1 min walk
  • ‪RIU Yucatan - ‬4 min walk
  • ‪Occidental Allegro - ‬7 min walk
  • ‪Pool Bar - ‬5 min walk
  • ‪Miyagi - ‬3 min walk

About this property

Hotel Riu Palace Mexico - All Inclusive

Upscale all-inclusive property near Quinta Avenida
Playacar Golf Club is located near Hotel Riu Palace Mexico - All Inclusive, which provides a free breakfast buffet, a swim-up bar, and a poolside bar. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Indulge in a massage at Renova, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, dinner, and Italian cuisine. Fitness classes are offered at the health club; other things to do include surfing/body boarding, kayaking, and volleyball. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, tennis courts, and a bike on site
  • A TV in the lobby, a billiards/pool table, and an elevator
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 434 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

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  • Hot Tub
  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Don Julian
  • Krystal
  • La Bodega
  • La Dolce Vita
  • Miyagi

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace
Riu Palace All Inclusive
Riu Palace Mexico
Riu Palace Mexico All Inclusive
Riu Palace Mexico All Inclusive Playa del Carmen
Riu Mexico
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Playa Del Carmen
Rui Palace Mexico
Mexico Palace Riu
Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen
Riu Mexico Inclusive inclusiv

Frequently asked questions

Does Hotel Riu Palace Mexico - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Palace Mexico - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Mexico - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Mexico - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Mexico - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Mexico - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include windsurfing, snorkeling, tennis, and more.

Where is Hotel Riu Palace Mexico - All Inclusive located?

Nestled on the beach, this Playacar property is within 2 mi (3 km) of Piste Cyclable sur Paseo Xaman-Ha, Quinta Avenida, and Playa del Carmen Main Beach. Playacar Beach and Mayan Ruins of Playacar are also within 15 minutes.

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Hotel Riu Palace Mexico - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1006 reviews
Rating 8 - Good. 214 out of 1006 reviews
Rating 6 - Okay. 94 out of 1006 reviews
Rating 4 - Poor. 34 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive for the price
Stayed 5 nights in Mar 2025

10/10 Excellent

Marie Lourde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with everything on the property.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our trip!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an excellent service, foods , drinks, and great and safe environment. Definitely recommend to friends and family
Stayed 4 nights in Mar 2025

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Property was very well kept and amazing location. Food was excellent. Really happy with my stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and very enjoyable.
Stayed 5 nights in Feb 2025

8/10 Good

Kathleen McGowan

Liked: Cleanliness, amenities, property conditions & facilities
Great beach, beautiful grounds. The rooms are a bit dated and the food was ‘mid’.
Stayed 6 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel. It is very beautiful and fun. I also love the beach there and you can see the ocean from the property. The location of the hotel is great. I will definitely will be coming back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service
The property on the outside was wonderful. The lobby is a 1970 purple prince tribute along with the rooms.. but the staff and people were wonderful and very attentive and nice… To sum it up you are hardly on your rooms..
Stayed 6 nights in Mar 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 6 nights in Mar 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
Great beach. Fun entertainment. Loved Alex, the fitness instructor. Rooms need serious updating.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at the resort with my 4 children. Clean, well maintained and well staffed resort with a lot of different things to do for all age groups. The beach was beautiful with plenty of chairs, no seaweed or rocks. Servers at the buffet were amazing, friendly, courteous and efficient. Big shoutout to Abraham, who was our server every day at lunch and was simply the best. Great resort, we will definitely be back
Stayed 7 nights in Mar 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and secure. Friendly staff. Great food.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✨
Stayed 4 nights in Mar 2025

8/10 Good

Dawn

Liked: Cleanliness
This property is in need of room updates
Stayed 1 night in Mar 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time here at Rui Mexico. It was just as good as the first time! From the staff to the cleanliness!! We will be back!
Stayed 8 nights in Feb 2025

8/10 Good

David Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd ime at this location....nice facilities, good pool area, phenomenal beach area and a very nice staff. Food this time was pretty good but not great but overall a very good place to stay and would highly recommend.
Stayed 5 nights in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool place with a HUGE beach
Stayed 4 nights in Jan 2025

8/10 Good

Yelena Yuryevna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went end of Feb and it was such good weather the beach is so big and clean and so many spots to lay. The food was good, coffee etc lots of options. The only complaint is the doors in the hotel rooms have paint coming off and it doesn’t looks very appealing to the eyes but I can’t complain about anything else so it’s pretty minor
Stayed 6 nights in Feb 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleasant to choose my vacation, I'm 💯 happy with all the staff and resort.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rositsa

Liked: Staff & service, amenities, property conditions & facilities
Beautiful beach
Stayed 12 nights in Dec 2024

10/10 Excellent

Elmer

Liked: Cleanliness, amenities, property conditions & facilities
Property excellent but shuttle bus from airport was never there I had to pay $130.00 to get to the hotel I will need Reimbursement some how or will try different apps
Stayed 4 nights in Feb 2025

10/10 Excellent

Katherine Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First resort experience, and it was wondrrful.
Stayed 6 nights in Jan 2025