Find Hotels with Hot Tubs in Riviera Maya

"Lovely stay - everything excellent. Only negative was the standard of food in the evening at the restaurants. Not very much choice on the menu, food not very warm. Would be better if Spice was open in the evening as it has more food options"

"Excellent service "

"Beautiful resort. Very relaxing and inviting. Would recommend it. BUT I was disappointed with the service on the platinum beach area. Servers stood at the bar almost all day and talked. They rarely brought drinks. I got three drinks myself for my wife and I while they watched as I walked up and brought them back myself over the period of an hour and a half. At the sports bar I ordered food because they were the only option at the time because of the schedules. After 45 minutes my...

"We loved our stay at the Royal Haciendas! The kids club was a hit with our daughter, the games room was a popular place for our son and the swim up bar was the perfect spot for the parents! Food was great, staff were friendly and helpful. It was a windy week so we didn’t spend much time at the beach, but with so many swimming pool options, we didn’t miss it much (and the fact that you can see the ocean from the pools helps). Such a great family vacation spot! Thank you, Royal Haciendas!"

"Impossible to swim due to amount of seaweed in water and on the beach"

"Good hotel and food, not good beach and sometimes rood staff. "

"It’s not walkable and restaurants closes around 10pm at night so if you’re hungry after that, you’ll not have access to any convenient store or restaurant"

"I really enjoyed this property as it was my first all inclusive resort! However, sometimes I felt as if staff didn’t truly want to help they just wanted you to get out of their hair. I went to guest services for a question relating to transportation and they told couldn’t do much for me. However, I really enjoyed myself overall. I do wish we would’ve been given a warning regarding the construction that was about to take place as that made me have to walk extra around the property to get to my...