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Hotel Milam, Michelin Key winner

4.0 star property
Find serenity by the outdoor pool or indulge in a rejuvenating spa treatment. Savor fine dining at MILAM restaurant for an unforgettable experience.

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Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
2 bars/lounges, swim-up bar, poolside bar
Premium Room | Dining room
Yoga

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Housekeeping
  • Air conditioning
The current price is AED 1,364
AED 1,661 total
includes taxes & fees
25 Mar - 26 Mar

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Grand Room

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Rainfall showerhead
Hair dryer
  • 59.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Room

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
4 bedrooms
  • 95.22 sq m
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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9.4 out of 10, Exceptional, 188 reviews
The price is AED 1,142
AED 1,519 total
includes taxes & fees
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About the neighborhood

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 6 min drive
  • Gran Cenote - 8 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 15 min drive
  • Playa Paraiso - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪El Camello Jr - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Vaivén - ‬9 min walk
  • ‪La Consentida - ‬14 min walk

About this property

Hotel Milam, Michelin Key winner

Upscale hotel near Tulum National Park
You can look forward to a swim-up bar, a poolside bar, and laundry facilities at Hotel Milam, Michelin Key winner. Indulge in a body treatment, a deep-tissue massage, and aromatherapy at the onsite spa. Be sure to enjoy a meal at MILAM, the on-site fine-dining restaurant. In addition to 2 bars and a hot tub, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Cooked-to-order breakfast (surcharge), bike rentals, and luggage storage
  • Massage treatment rooms
Room features
All guestrooms at Hotel Milam, Michelin Key winner feature comforts such as private pools and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and hair dryers
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage
  • Beach shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: MXN 1000-3000 per person
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar

Restaurants on site

  • MILAM

Things to do

  • Access to nearby outdoor pool
  • Bicycle rentals
  • Bike parking
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Private picnics

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board
  • Private pool

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 1000 to 3000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property

Property is also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Hotel Milam, Michelin Key winner pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Milam, Michelin Key winner?

Check-out is at noon.

Where is Hotel Milam, Michelin Key winner located?

Located in La Veleta, this spa hotel is within 3 mi (5 km) of Hospital de Tulum, Dos Aguas Park, and Cenote Escondido. Cenote Cristal and Hunab Lifestyle Center are also within 3 mi (5 km).

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Hotel Milam, Michelin Key winner Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 78 reviews
Rating 8 - Good. 9 out of 78 reviews
Rating 6 - Okay. 0 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert Jr

The property was beautiful.
Stayed 5 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The food was fantastic, service was wonderful, and everything was so beautiful. Lots of thoughtful touches. Would definitely stay here again, 10/10 recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Naidie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. We came here for my boyfriends birthday and they treated us very well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Great Staff, will definitely be back!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful, there base is wellness
Stayed 4 nights in Jan 2025

10/10 Excellent

Edan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the concierge/front desk were absolutely amazing and helpful with every single thing we needed
Stayed 5 nights in Dec 2024

10/10 Excellent

Burtany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. I will be back again. Thank you to the whole staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space!
Stayed 1 night in Sep 2024

10/10 Excellent

Marie Anithe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing and quiet
Stayed 4 nights in Sep 2024

10/10 Excellent

Orhun Faruk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would honestly say that my trip was great till the last day. Thanks for Ara, Jay and Shio. They made us feel incredibly comfy and great. I recommend this hotel to everyone. The kitchen has michelin star and foods are amazing. It’s a completely rehab place. Love you guys&see you again!
Stayed 5 nights in Feb 2025

10/10 Excellent

LaKrisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was BEAUTIFUL! The staff was pleasant and very accommodating. We really enjoyed the Sound Journey session and our time at the spa. Thank you for a wonderful experience 🙏
Stayed 5 nights in Dec 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! The room is beautiful! Staff was great! We will be back

10/10 Excellent

pritti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time here and still the best hotel ever...
Stayed 4 nights in Nov 2024

8/10 Good

Ayooluwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The aesthetics were definitely on point & the staff were very welcoming & helpful. However, not an all-inclusive hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lakeyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property so much! So classy and rich my room was beautiful and staff did a phenomenal job with my birthday decorations. Everything was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience with Hotel Milam for my hubby’s birthday. The staff provided top tier recommendations and service to ensure the experience was memorable. This is the place where dreams come to life.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shawnell

Liked: Cleanliness, amenities, property conditions & facilities
The host was amazing. The rooms were very clean. It was private and peaceful.
Stayed 1 night in Oct 2024

10/10 Excellent

Delpeche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing environment with cordial and attentive staff that goes above and beyond to make you feel appreciated and cared for
Stayed 3 nights in Sep 2024

10/10 Excellent

golden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff. Beautiful hotel. Very attractive.
Stayed 3 nights in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at many of the best hotels around the world and Hotel Milam ranks right up at the top. The incredibly creative design of the hotel rooms, pool and common areas is exceptional. Highly recommended! 5-stars across the board! Wonderful attentive staff. I will certainly return...
Stayed 2 nights in Nov 2024

10/10 Excellent

Shakala

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional love everything about 100/10 .
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t wanna leave OMG breathtaking staff was amazing
Stayed 3 nights in May 2024

10/10 Excellent

Breann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing! The staff was great, the property was beautiful and clean. Ara who manages the concierge had the best service I’ve experienced at a hotel/resort. She deserves a raise! Breakfast was good every morning, and the zen vibes all around the property were unmatched. But the room!!! The villas look just like the photos, and once you arrive you’ll never want to leave. We enjoyed every bit of our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rachive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was indeed a 10/10 experience. We enjoyed the food, the room, the spa, and so much more. Highly recommended, Eugene checked us in and took his time explaining everything. While Paola & Lucia, worked in the dinning area to be sure we had a pleasant experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and unique property
Stayed 3 nights in May 2024