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Hotel Milam, Michelin Key winner

4.0 star property
Tulum hotel in La Veleta with a full-service spa and bars

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
Premium Room | Premium bedding, iron/ironing board, free WiFi, bed sheets
Restaurant
Grand Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is AED 1,085
AED 1,323 total
includes taxes & fees
2 Dec 2024 - 3 Dec 2024

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Grand Room

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Hair dryer
Rainfall showerhead
  • 59.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Room

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 95.22 sq m
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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AED 2,026 total
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About the neighborhood

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 6 min drive
  • Gran Cenote - 8 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 15 min drive
  • Playa Paraiso - 20 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪El Camello Jr - ‬3 min drive
  • ‪El Galán Restaurante - Bar - ‬14 min walk
  • ‪The OG´s Tulum - ‬15 min walk

About this property

Hotel Milam, Michelin Key winner

Upscale hotel located in La Veleta
You can look forward to a swim-up bar, a poolside bar, and laundry facilities at Hotel Milam, Michelin Key winner. Indulge in aromatherapy, a body scrub, and a sports massage at the onsite spa. Be sure to enjoy a meal at MILAM, the on-site fine-dining restaurant. In addition to 2 bars and a spa tub, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Cooked-to-order breakfast (surcharge), bike rentals, and massage treatment rooms
  • Luggage storage
Room features
All guestrooms at Hotel Milam, Michelin Key winner feature comforts such as private pools and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and hair dryers
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Restaurants on site

  • MILAM

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Spa open daily
  • Spa tub

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 1000 to 3000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Hotel Milam, Michelin Key winner pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Milam, Michelin Key winner?

Check-out is at noon.

Where is Hotel Milam, Michelin Key winner located?

Located in La Veleta, this spa hotel is within 3 mi (5 km) of Hospital de Tulum, Dos Aguas Park, and Cenote Escondido. Cenote Cristal and Hunab Lifestyle Center are also within 3 mi (5 km).

Hotel Milam, Michelin Key winner Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 39 out of 44 reviews" "
Rating 8 - Good. 3 out of 44 reviews" "
Rating 6 - Okay. 0 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Santay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Milam is truly in a league of its own, and it’s no wonder it’s a Michelin Key Winner. From the moment we arrived, we were immersed in outstanding service and hospitality. We were welcomed with refreshing drinks, and the staff immediately offered to hold our bags—perfect for a seamless start to our stay. They went above and beyond to make sure we were comfortable, even coordinating taxis for us, which is so helpful given that there are no Uber or Lyft services in Tulum. The room service and cleanliness were impeccable. Each day, the room was thoroughly cleaned, and trust me, I put it to the test with both Lysol and a blue light! The staff’s attention to detail in maintaining such a pristine environment only added to the luxurious experience. The location, though a bit removed, adds to the unique charm of the hotel. Nestled amid lush jungle surroundings, it truly felt like stepping into a serene oasis, and I felt like Georgina exploring the jungle! This secluded vibe, paired with the boutique design and ambiance, made it one of the most beautiful and intimate hotel experiences I’ve ever had. For those staying over the weekend, I highly recommend trying out the Saturday morning yoga sessions and sound bath. These offerings provided such a relaxing, grounding start to the day, enhancing the peaceful and rejuvenating vibe that makes Hotel Milam so special.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shawnell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The host was amazing. The rooms were very clean. It was private and peaceful.
Stayed 1 night in Oct 2024

8/10 Good

shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ARIANE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Breann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing! The staff was great, the property was beautiful and clean. Ara who manages the concierge had the best service I’ve experienced at a hotel/resort. She deserves a raise! Breakfast was good every morning, and the zen vibes all around the property were unmatched. But the room!!! The villas look just like the photos, and once you arrive you’ll never want to leave. We enjoyed every bit of our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Delpeche

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing environment with cordial and attentive staff that goes above and beyond to make you feel appreciated and cared for
Stayed 3 nights in Sep 2024

10/10 Excellent

Shakala

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional love everything about 100/10 .
Stayed 2 nights in Sep 2024

10/10 Excellent

golden, Bronx

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff. Beautiful hotel. Very attractive.
Stayed 3 nights in Sep 2024

10/10 Excellent

habiballa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Winston

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Montez, norfolk

Stayed 4 nights in Aug 2024

10/10 Excellent

Rachive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was indeed a 10/10 experience. We enjoyed the food, the room, the spa, and so much more. Highly recommended, Eugene checked us in and took his time explaining everything. While Paola & Lucia, worked in the dinning area to be sure we had a pleasant experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dave

Stayed 4 nights in Aug 2024

10/10 Excellent

Edibel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
love this place, was beautiful . me encanto el trato de los enpleados pero específicamente mas de eugenio lo ame me hiso mi vida facil en todo y me ayudo con todo lo que necesitaba ❤️.
Stayed 4 nights in Aug 2024

8/10 Good

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Collins

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had the most wonderful experience at this resort location. From the very beginning of our booking to our departure, we were amazed with their professionalism and attention to detail. I was contacted prior to our arrival by the hotel concierge, Myra. She was excellent and she provided very valuable information about transportation from the hotel to suggestions of excursions and dining!! Everything was exceptionally gorgeous and relaxing!! The entire team was amazing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute paradise! Paula and Miguel with food services was impeccable. The beautiful beautiful Ara with front desk made my trip even more memorable happy to share in the culture and language. I will absolutely be returning soon.
Stayed 3 nights in Jul 2024

10/10 Excellent

Latoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Milam experience was everything I thought it would be. From the staff to the amazing chefs. The Milam Hotel is by far one of the best hotels I've stayed at. My partner and I had a fabulous time. Special s/o to Lucia and Eugene for helping make our experience amazing. S/o to the all of milam staff I appreciate you all ❤️ can't wait to visit again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July 2024
Loved the pool in the room. The service and staff were great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Misha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este luagr es todo un sueño, la alberca es enorme. Y el servicio es de muy alta gama. Recomendado.
Stayed 1 night in Jul 2024

10/10 Excellent

Shontay

Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t wanna leave OMG breathtaking staff was amazing
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful!! Our room was incredible. The food was great! The attention was impeccable. Miguel and Paola were so attentive and made our stay enjoyable. We will be visiting this hotel again. Recommend 10/10!!
Stayed 2 nights in Jun 2024