Castles in Mexico

"Great location, nice big room. Upgraded to fiesta club great views , great food, great drinks"

"N/A"

"All good "

"Nice property, food need more variety "

"Excellent location and service, Club is a great bonus "

"Great overall "

"Recently stayed at Paradisus - Cancún for my birthday and everything was better than I could have even imagined. I was blown away by the exceptional customer service from all staff. I truly felt like royalty! Everything felt seamless & flowing. It was easy & convenient to schedule excursions & make reservations for meals. Being that it was during spring break, it was busy but not to the point that it felt crowded. The only place you’ll find crowded is the pool of course because it’s incredible, so keep that in mind finding chairs after 9 can be difficult. We opted for a towel on the beautiful beach, only a short walk from a bar and restrooms, etc.. We rented a beach cabana one day & it comes with a bottle of champagne and a seafood platter. Considering it was hard to find chairs the entire time, it was nice to have a designated spot to relax for the day & also have a server that came by frequently for drink refills. The buffet has a wide variety, breakfast was really good, ask for Jorge! The best thing I ate while I was here was the black angus ribeye from Sal. Omg. It was the best steak I have ever tasted in my life & I’m from Texas! Lol The service at the steak restaurant was phenomenal, worth every penny and truly made my birthday trip feel so special. I’ll never forget it. Biggest take aways from this place is the beauty of the resort & the amazing staff that actually connect with you & provide exemplary service. It truly exceeded my expectations. Book the trip! "

"We enjoyed the dining options and the service by all staff. "

"Resort needs more restrooms. We were there during spring break and it was a little discouraging to be around so many people. Long lines to get a drink and at the restaurants. Other than that we love Rui. We stay at them all around the world "