Find Luxury Hotels in Zona Hotelera

"We loved our second stay in a "corner/tower" room (room #652 this time). The Cancun Point location of Riu Palace Las Americas allows for safer swimming, away from the dangerous riptides that can form along the "straight-line" beachfront along much of the coastline. Staff were wonderful, with special to Berenice in Reception, Miguel in lobby (luggage management), Marlene in Don Romero beachfront-buffet dining area, and the young lady who operates the Capuchino bar in the early mornings (we are sorry to have forgotten her name, but she is also a treasure). However, as guests who are 60 years of age, we do have a few points of constructive criticism: 1) We do not drink much alcohol, but when we do order a cocktail, we are willing and able to pay more for a premium option - but this option doesn't exist. 2) The beach lounge chairs are not comfortable for older bodies like ours. Again, we would like to have a premium option, - ie, to be able to rent a high-quality CUSHION for our lounge chairs. 3) Finally, once the entertainment begins at 10AM, it is difficult to find a quiet place to read on the beachfront. Also, the music volume is quite loud at night, making it difficult for those of us who go to sleep around 9:30-10PM - even in our 6th floor room #652. We actually LOVE the Riu Palace Las Americas, but as we get older, we may decide not to return only because of these few "pain points." We want to thank your incredible staff for our amazing memories!"

"Great staff, food, atmosphere "

"Excellent service, specially the waitors at the buffet restaurant "

"We always stay here the first night of our vacation. And our group continues to grow. "

"Very well run operation. Excellent employees/service. Very friendly and fun. "

"Perfect for a family vacation. We loved everything about it. "

"The room is huge, we loved the large balcony with dining table and relaxing chairs. The view is perfect, the breeze, the wind from ocean keep coming.....staffs were awesome. The hotel is super clean and organized...... we'll come back soon....."

"Best hotel in Cancun Hands down "

"The food and drinks was amazing Staff was good Definitely coming back and referring people to visit. Excellent location. Nice family activities. "