Find Hotel with a Concierge in Zona Hotelera

"Outstanding service and friendly staff. Beautiful traditional hotel with new bed and furniture, but I think it's about time to renovate specially the bathrooms. Food was great and normal " roomservice prices", but when I asked for their welcome drink to my room (that wasn't a part of the Roomservice menu) I think it was ridiculous overpriced to charge 500 pesos (25 $) for two non alcoholic "lemonades". They explained that this was not a lemonade but a welcome drink, but it's made by water,...

"It was my very first time the place was beautiful and the staff was nice and I love my room"

"Excellent. Recommended. "

"We liked the central location, the food was amazing, loved the pools, great service. We had 2 rooms, air conditioning did not work to full potential but was fixed second day. Refrigerator in 2nd room did not cool well. Will be going back."

"Staff are are amazing. There are not enough lounges around the pool areas and preference is given to black and white wrist band guests. The beach is smaller than advertised this is due to the last August hurricane so a few rocks to be navigated. NOT EVERTHING IS INCLUDED there is no complimentary Riesling wine, lobster tails these are additional $'s certain steaks can cost between $55 and $110 US We had $250 US Resort Credits but were only valid fot the Spa, not happy "

"Food was very good. Loved that it was not buffet style. Staff very friendly "

"Excellent hotel and staff"

"safe and welcoming. "