Find Waterpark Hotels in Zona Hotelera

"Great staff friendly and good customer service. Really a family resort however facilities, amenities, pool and rooms need upgrade or remodeling. Overall family had fun!!! "

"Bars close at 12am, other than that it was very peaceful!"

"Great experience, we will return "

"Property is excellent! Modern, big, lots of entertainment for all ages. Dining options are great! Good buffet options & dining/specialty restaurants are amazing! "

"Everything was very nice amd perfect , we really liked that and I spent nice vacation with my family there. The only thing that I was really dissatisfied and upset about that was the way that the hotel reception check in with us. I had already booked hotel and flight as well with Expedia as usual in the past and paid completely based on Expedia policy. But they wanted to extra charge us in the hotel while check in because of my daughter that she was under 18 , and they wanted to charge us for...

"it was good"

"Didn’t like that the room phone didn’t work, the safe had an error that required overriding to get things out. I would have liked to see more things going on at the resort such as events. I very well could have been out during some of those things but while I was there I only saw and participated in a 3 round game of pool volleyball then they removed the net right after. But the bathroom toilet had problems refilling with water. Stains on the toilet seat, minor cosmetic damage around the...

"The resort was a short drive from Cancun airport. The staff were all very helpful. Property was clean and well kept. It is joined with its sister resort, Royal Solaris, so we had the use of their facilities as well. We preferred to stay on the GR side though as it is a smaller and quieter resort. We had great meals at the A la Cartes and the breakfast buffet in the Solaris Cafe was excellent. This resort is at the beginning of the hotel strip so you would need to take the bus to get to the...