Find all hotels by El Cid in Puerto Morelos from AED 1,216

"Excellent food"

"Good place"

"Our family enjoyed the stay at Sensira a lot due to that facts that they have a good variety of kids’ activities: kid club, games room, movie theater, water park, zip line, etc. The dining options are also great. "

"Staff is excellent. "

"Excellent staff very friendly and helpful. Awesome Hotel "

"All I have to say is that after going to Cancun for the last 18 years, this is the best vacation ever and the absolute pentacle of our hotel experiences at Cancun. I don’t believe there is a better place to stay. The following staff were responsible for such a memorable stay. Jessica - she guided us every step of the way and ensured we never longed for anything. She was able to ensure our stay was well planned and treated us like royalty. Best customer service I’ve ever experienced. All hotels need to hire a Jessica. Leylan - always aware of us as a group and took care of any loose ends. Her smile was very calming and always engaged whenever she would find us. Even when there was any potential issues, she stepped in and smoothed it out before we experienced any setback. She was AWESOME!!! Donaldo - my favorite chef. He would meet us in various restaurants and ensure we were taken care of. He constantly asked for our feedback and acted upon it. E.g. I was longing for coconut ice cream and although they didn’t have it at the time, he ensure some was made and during our stay there wasn’t any shortage of it. Just wow…a chef making you your favorite ice cream on the spot. Yeah…that was crazy awesome. Armando - he helped us with certain reservations and ensured we were able to experience the Tomahawk Extreme Experience. He was great. Matilde and Edgar - Best waiters for sure. Never went hungry nor thirsty on their watch. Great people. Entertainment Staff: (Jorge, Manases"

"The entire resort is beautiful and clean. The staff is beyond exceptional and truly takes care of their guests! Very accommodating to food allergies and tons of activities for each age group. We LOVED this property!"

"Good .. we have a great time! "

"didn’t like check in "