Dreams Natura Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 2 spa tubs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
7 bars/lounges, swim-up bar, poolside bar
Couples treatment rooms, sauna, spa tub, steam room, body treatments
7 bars/lounges, swim-up bar, poolside bar
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
The price is AED 1,596
AED 1,596 total
includes taxes & fees
15 Dec - 16 Dec

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Room options

Available filters for rooms
Showing 21 of 21 rooms

Junior Suite Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Swim-Out King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Swim-Out Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Day bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite - Deal of the Day

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Master Suite Ocean View

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean Front

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Junior Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean Front Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

What's nearby

  • Xoximilco - 13 min drive - 10.0 km
  • Moon Palace Golf Club - 15 min drive - 9.8 km
  • Puerto Morelos Beach - 22 min drive - 18.9 km
  • Petempich Bay - 22 min drive - 14.8 km
  • Puerto Morelos Town Square - 25 min drive - 20.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬18 min drive
  • ‪Lobby Bar - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

Luxury all-inclusive property by the ocean
At Dreams Natura Resort & Spa - All Inclusive, you can look forward to free water park access, a swim-up bar, and a poolside bar. With a white sand beach, beach massages, and kayaking, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a Thai massage, and a body treatment at Dreams SPA by Pevonia, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include ziplining. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
Other perks at this property include:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide, and cabanas
  • Free self parking and valet parking
  • A computer station, a ballroom, and an off-leash area
  • Wedding services, massage treatment rooms, and a billiards/pool table
  • Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
Room features
All 553 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Showers, free toiletries, and hair dryers
  • Ceiling fans, daily housekeeping, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Dancing

Entertainment

Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • World Cafe Buffet
  • Himitsu (Pan-Asian)
  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Oceana

Things to do

  • 2 spa tubs
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (12208 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Couples dining
  • No plastic drinking straws
  • No plastic water bottles
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV

Food and drink

  • Champagne service
  • Coffee/tea filters (reusable)
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 65 per night and a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Dreams Natura Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dreams Natura Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, dance classes, and more.

Where is Dreams Natura Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 mi (10 km).

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 707 out of 1377 reviews" "
Rating 8 - Good. 308 out of 1377 reviews" "
Rating 6 - Okay. 157 out of 1377 reviews" "
Rating 4 - Poor. 110 out of 1377 reviews" "
Rating 2 - Terrible. 95 out of 1377 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reece

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Would go back, food and service was good, overall would give it a solid 8.
Stayed 7 nights in Nov 2024

8/10 Good

Patrick

Traveled with family
Liked: Amenities
The food was hit or miss, I expected better quality of food at the restaurants. All the other aspects of the resort and my stay were good.
Stayed 6 nights in Nov 2024

6/10 Okay

Nicole

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
I have to start with how awesome, friendly, kind, and helpful every member of the staff. Dreams resort packs in as many guest into this hotel they can possibly get without actually being able to accommodate everyone. Which does and did pin guest against each other for dining options, bar options, the buffet would be an hour wait for a table, not enough lounge chairs on beach or pool to accommodate even half the amount of guest. It was not relaxing to stress over watching the clock. Lazy river, kid pools, and slides all close at 5. Yes 5pm. Then You get to wait till 6 for any restaurants to open. Getting to your room to change at 5 when everyone else is…. Not happening. You won’t eat till 8-9. Which might be the hotels ideal situation because they blast music till 10:30pm that can be heard for miles. The beach closes at dusk, even for adults. No nighttime stroll. I am assuming this is for safety since the hotel is in the middle of the mangrove forest (smells awful!) and leaks into the ocean right in front of hotel. The ocean is reddish brown with seaweed. My family called this resort the Great Wolf Lodge of Mexico all week and did not mean it as a compliment. Thank you to the awesome employees that made impossible and frustrating situations bearable. Dreams do better. Picked a remote location to upset nature and guest equally!
Stayed 4 nights in Nov 2024

10/10 Excellent

KYUJIN, Bellevue

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Foods were way better then 3 years ago.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mercedes

Stayed 6 nights in Oct 2024

10/10 Excellent

Faris

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Sep 2024

6/10 Okay

Ana Isabel

Traveled with family
Liked: Cleanliness, staff & service
If you’re coming in fall/winter months, beware the pools are NOT heated. Beach area is swimable most days but it’s very murky. Though we got a free upgrade, the amenities were just average. Not like other dream resorts. Oceana restaurant wasn’t open. Hardly ever saw the entertainment team. What was on the schedule for activities wasn’t followed. It was just an average stay. But if you’re a beach lover, this is not your resort.
Stayed 5 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Margaret

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
I truly liked the friendliness of the staff and the food was good. The linens both in the room and at the pools were great. The bed was very comfortable; excellent service at the pools; most of the entertainment was very good. The down side was that the room was constantly damp and so the floor could be slippery and all of our clothes and luggage had a musty smell by the time we left. The rooms need to be refurbished and painted. They are well worn. On another note the staff such as the entertainment crew were very good. Nov 20th at the Italian restaurant the food and music were wonderful. The sax player Daniella and the violinist Day were excellent. the Manager Enrica and serverOscar were great. The blue grill served excellent steaks and the Japanese restaurant was very good as well. the buffet was consistently good and the servers great. The mixed drinks were however very inconsistent. Even as a preferred guest you didn't get the same quality each time you went to their bars. The lobby bar was great and more consistent with their drinks. Most of the drinks that had sweeteners in them had a very harsh after taste. Overall though things like wine were very good and the beer was fine. The servers at the lobby bar were great. The best server our family met at the pool was Estefania. She was absolutely great every day. Another server at the preferred bar on the lobby level was Freddy and again he was excellent. When checking in we met Angel who also was excellent.
Stayed 7 nights in Nov 2024

8/10 Good

Basem, Garden Grove

Stayed 8 nights in Oct 2024

4/10 Poor

JUNG YIL

Stayed 5 nights in Oct 2024

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Andre Jones

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is really good, attentive, and accommodating. Food is good, Hibachi restaurant and Bluewater Grill, & Barefoot Grill great. World Cafe ok. Drinks could be better (alcoholic) they all have the same taste and really not great(mixed drinks, margaritas)
Stayed 4 nights in Nov 2024

10/10 Excellent

Diane

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and not a lot of entertainment. Otherwise really good
Stayed 4 nights in Nov 2024

10/10 Excellent

MIMI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. Everyone on staff was very friendly and helpful. Shout to the young man Jesus, who kept my room clean/tidy. The woman Yusetvy and Joel(front desk), were so nice! The only thing is that I wish there were more adult activities throughout the day and live entertainment by poolside. But other than that, I would definitely return.
Stayed 4 nights in Nov 2024

8/10 Good

LaTrease

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Sonia Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Resort was beautiful. We did not have a good stay. Every night I was awoken by neighbors in the room above us. I called the front desk one night at 1:30 in the morning. To complain about the noise and banging that the person above my room was making. Every night it was bang, bang , bang,. Moving furniture around. I can hea it being dragged around the room. Front desk practically did nothing. The sent security to my room. To listen to the noise. That's all. We suggested if we could please move rooms. And were denied it. Very upsetting to have to listen to this person above make this noise and have to deal with it. At this moment I do not look forward to staying at dreams natura in the future.
Stayed 5 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Jose

Stayed 3 nights in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

Ana Maria Ibarra

Traveled with partner
Disliked: Cleanliness
The room smelled bad. They moved us to a different room, which was worse. It was in the corner. We had no ocean view, and it also smelled like sewer.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Gabriela M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, polite and courteous staff! Really catered to all our needs
Stayed 7 nights in Oct 2024

8/10 Good

Danetta

Stayed 4 nights in Oct 2024