See all properties
Save

Dreams Natura Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

4 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
7 bars/lounges, swim-up bar, poolside bar
Couples treatment rooms, sauna, spa tub, steam room, body treatments
7 bars/lounges, swim-up bar, poolside bar
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Hot Tub
The price is AED 1,470
AED 1,470 total
includes taxes & fees
12 Jan - 13 Jan

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Junior Suite Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out King

View from room

Junior Suite Swim-Out King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Partial Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

View from room

Junior Suite Partial Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out King

View from room

Preferred Club Junior Suite Swim-Out King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out Double

View from room

Preferred Club Junior Suite Swim-Out Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

View from room

Preferred Club Junior Suite Partial Ocean View King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out Double

View from room

Junior Suite Swim-Out Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Day bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Deal of the Day

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite - Deal of the Day

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Family Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Master Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean View

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite Ocean View

View from room

Family Junior Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
2 bedrooms
Sofa bed
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean Front Double

View from room

Preferred Club Ocean Front Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Pool
Hot Tub
Breakfast included
All inclusive
8.0 out of 10, Very Good, (1183)
The price is AED 1,355
AED 1,355 total
includes taxes & fees
16 Jan - 17 Jan
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

About the neighborhood

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.0 km
  • Xoximilco - 13 min drive - 10.0 km
  • Moon Palace Golf Club - 15 min drive - 9.8 km
  • Puerto Morelos Beach - 22 min drive - 18.9 km
  • Petempich Bay - 22 min drive - 14.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬18 min drive
  • ‪Lobby Bar - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

Luxury all-inclusive property by the ocean
At Dreams Natura Resort & Spa - All Inclusive, you can look forward to free water park access, a swim-up bar, and a poolside bar. With a white sand beach, beach massages, and kayaking, this property is the perfect place to soak up some sun. Indulge in a body treatment, a massage, and a manicure/pedicure at Dreams SPA by Pevonia, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include ziplining. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with a lazy river, a waterslide, and cabanas
  • Free self parking and valet parking
  • An off-leash area, a computer station, and ATM/banking services
  • An elevator, a billiards/pool table, and wedding services
  • Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
Room features
All 553 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Showers, free toiletries, and hair dryers
  • Ceiling fans, daily housekeeping, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Dancing

Entertainment

Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • World Cafe Buffet
  • Himitsu (Pan-Asian)
  • Bluewater Grill
  • Bordeaux (French cuisine)
  • Oceana

Things to do

  • 4 outdoor pools
  • 2 spa tubs
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (12208 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Couples dining
  • No plastic drinking straws
  • No plastic water bottles
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV

Food and drink

  • Champagne service
  • Coffee/tea filters (reusable)
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Dreams Natura Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 65 per night and a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Dreams Natura Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Natura Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Dreams Natura Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Natura Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, dance classes, and more.

Where is Dreams Natura Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 mi (10 km).

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 717 out of 1396 reviews" "
Rating 8 - Good. 315 out of 1396 reviews" "
Rating 6 - Okay. 156 out of 1396 reviews" "
Rating 4 - Poor. 111 out of 1396 reviews" "
Rating 2 - Terrible. 97 out of 1396 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and went out of their way to make sure we had everything we needed. Damian at the preferred pool went above and beyond for our family and Santiago at Desires bar was very friendly and made sure everyone had a good time. Definitely recommend Dreams Natura for a family vacation!!
Stayed 4 nights in Jan 2025

8/10 Good

Patricia Miranda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at Dreams Natura. The resort is perfect if you’re looking for a nice small cozy place. Beach was good if you have kids who love to play in the sand…not the greatest in terms of swimming as the water is quite murky. If you want blue clear water then stay at a different resort. Food was great…minus Dinner Buffet…not many edible options. But you can get at at any other restaurant for dinner without needing reservations. Be prepared to wait though as most are pretty full. Breakfast and Lunch were a HIT! Waterslides were fun! We loved the lazy river…especially since the water was always so warm!
Stayed 4 nights in Dec 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Dec 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Small but amazing
Stayed 5 nights in Oct 2024

6/10 Okay

Ben

Traveled with family
Everything was ok, not great, not terrible.
Stayed 7 nights in Dec 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could be better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Philippe J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoyed our experience. The property needs more chairs around the pool.
Stayed 8 nights in Dec 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Charlane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had low expectations after reading recent reviews but boy were they wrong. Our experience was incredible! Yes- the hallways smell like mildew, but that is common in places with high humidity. The rooms do not smell, nor did any other common areas. Yes- the ocean is brown, Mexico is not known for their crystal blue waters. Yes- you must make dinner reservations for certain restaurants. This is no different than any restaurant is USA that’s in high demand. Yes- it can take a while to get poolside drinks. Order 2 at a time or go to the bar. Do not expect to get right into the Asian restaurant or El Patio during dinner rush, plan ahead and put name on waiting list. All the food was delicious. If I didn’t like something, I sat it aside and ordered something different. Yes- they ask you to do a timeshare presentation and yes it ran over their 90 min… but they accepted our no. The ONLY thing I would say is wish I had a different experience with, is the spa. They alluded that my 50 min massage came with waterways, but my daughter couldn’t use them because she wasn’t 16. Only to find out the waterway (which is only a hydro massage chair) was not included unless we did an 80 min massage. I also felt like the prices were extremely steep considering it's just a basic massage. Overall, I was very pleased with the daily activities and many other things the resort had to offer. I would def recommend this resort to others.
Stayed 4 nights in Dec 2024

8/10 Good

Alfred

Liked: Cleanliness
Overall, the experience was good, but compared to other Hyatt resorts in the Hotel Zone, the food quality could be better.

8/10 Good

Page, hartford

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Compact resort with lots of things to do for kids. My kids had a blast and it allowed for them to have increments of freedom being so close in proximity. Hyatt needs to invest into some cosmetic repairs from the natural wear and tear.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tochukwu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply outstanding facilities and the service was top notch.
Stayed 4 nights in Dec 2024

10/10 Excellent

Greg, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property and staff. Best Dreams resort we've stayed at yet! Thanks you!
Stayed 8 nights in Dec 2024

8/10 Good

Soundarya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family
Stayed 3 nights in Dec 2024

10/10 Excellent

Emma, Manvel

Stayed 3 nights in Oct 2024

6/10 Okay

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not the best food options. Entertainment options limited but friendly staff and clean environment made up a good stay.
Stayed 5 nights in Dec 2024

2/10 Terrible

DORON, sherman oaks

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold everywhere Must fix this ASAP
Stayed 7 nights in Dec 2024

8/10 Good

Laura Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pools. Noisy rooms (not sound proof).
Stayed 4 nights in Dec 2024

2/10 Terrible

Jasleen

Stayed 3 nights in Nov 2024

10/10 Excellent

SALVADOR

Stayed 4 nights in Oct 2024

10/10 Excellent

Sharleen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible vacation at this resort and can’t wait to return! Seven days wasn’t enough, I wish I had booked 10! The buffet and on-site restaurants offered a wide variety of delicious food, catering to every taste. The activities for kids were fantastic, with an arcade, water slides, a lazy river, and even a zipline to keep them entertained. The beach was pristine and beautifully maintained, making it the perfect place to relax. Spa was on the pricey side, used more affordable offsite options. Great variety of excursions that the front desk will help you plan. The drinks were amazing, with lots of mocktail options, and the room service, daily cleaning, and stocked fridge were excellent. I appreciated that there was no aggressive or pressure to join a timeshare, no one approached me but i did inquire, they offered great deals with a short 90-minute presentation over a meal. The pools and surrounding areas were serene and never crowded, nice plush tropical plants and palm trees separating area and giving you that beach vacation feel. There was no loud music disrupting the ambiance, they had amazing entertainment and live bands. This resort exceeded my expectations, and I’m already planning to return with a group. Traveled with family and enjoyed our time making memories. Felt safe walking around and people were nice and friendly.
Stayed 7 nights in Dec 2024

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and very friendly and accommodating staff. Great time
Stayed 7 nights in Dec 2024

10/10 Excellent

Dawid Piotr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay
Stayed 7 nights in Dec 2024

4/10 Poor

John

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food was good but other than to sit around the pool it was absolutely nothing to do and the beach was extremely poor on a one to five I would give the beach a one
Stayed 4 nights in Dec 2024

8/10 Good

Laura Ann, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024