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"Everything was 100/100 in this hotel. Extremely clean, luxurious rooms, grand lobby, great breakfast spread, convenient location. What more to ask for!"

"An amazing service in an amazing location! We'd managed to accidentally double book, but the staff offered to refund one, even though they didn't have to! Breakfast was exceptional, massive choice and quality. We also dined in their Saigon restaurant, which is well worth a visit. Take mozzy spray, the lake does attract these unfortunately - the hotel does have plug-in repellents and flyscreens on the patio doors, but the odd one will still get in. The views and room are worth the risk, so don't let this put you off!"

"This is an excellent hotel in a very convenient spot. All the recommendations that Anna and her team made were great. They were very accommodating when our boat cruise was canceled and made a great recommendation for the Ninh Binh day tour. All of the facilities were great, and breakfast was very generous. "

"We stayed 1 night in double room here after our ha long bay tour was canceled. We booked online however by the time we arrived the type of room we booked was no longer available so they gave us a free upgrade to the deluxe. Location in old quarter - very central. Room was very clean and spacious. Breakfast was tasty - try the club French toast! Would recommend staying here."

"Beautiful historic property with great services "

"The breakfast is good in this hotel and this hotel is nearby to all the food places and is walkable distance to the Train Street and water puppets show. The rooftop bar is under construction atm so expected to have some building work noise. Overall this is a good hotel to stay in."

"Clean and nice views of the city. Friendly staff and great service. Would come stay here again."

"I liked it all the staff is super nice"

"Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa. "