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"This is an excellent hotel in a very convenient spot. All the recommendations that Anna and her team made were great. They were very accommodating when our boat cruise was canceled and made a great recommendation for the Ninh Binh day your. All of the facilities were great and breakfast was very generous. "

"Absolutely loved our stay at Royal Palace Hotel in Vietnam! Miss Jenny went out of her way to make us feel welcome and taken care of, and Miss Sulli provided consistently friendly and attentive service throughout our visit. The staff really made the experience special, and we left feeling relaxed and well looked after. Highly recommend for anyone looking for great service and a comfortable stay."

"An amazing service in an amazing location! We'd managed to accidentally double book, but the staff offered to refund one, even though they didn't have to! Breakfast was exceptional, massive choice and quality. We also dined in their Saigon restaurant, which is well worth a visit. Take mozzy spray, the lake does attract these unfortunately - the hotel does have plug-in repellents and flyscreens on the patio doors, but the odd one will still get in. The views and room are worth the risk, so don't let this put you off!"

"Friendly and professional staff, very happy to help and made us feel very welcomed"

"Beautiful historic property with great services "

"Great customer service and awesome breakfast buffet. Amenities were great and staff was exceptional."

"The breakfast is good in this hotel and this hotel is nearby to all the food places and is walkable distance to the Train Street and water puppets show. The rooftop bar is under construction atm so expected to have some building work noise. Overall this is a good hotel to stay in."

"Clean and nice views of the city. Friendly staff and great service. Would come stay here again."

"Great staff and frendly service"