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"Staff was caring, attentive, happy, and helped us continually with our trip. Jenny was an angel. Sulli and Jimmy were always checking up on us. Besides the perfect location and staff, breakfast was good with many fresh and cooked options."

"Stayed there for three nights, before and after our trip to Halong bay. Great service, staff very helpful and always with a smile on their face. Considering what we paid, it was great value for money. Would definitely stay again."

"What made the stay here exceptional? The staff, everyone is incredibly helpful, kind, friendly simply wonderful. "

"Great luxurious place "

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"Fantastic "

"Lovely hotel with spacious room , balcony and a wonderful view.it was good to escape the crowded old quarter and it is not far away from the hotel. We booked a stay at the hotel 6 years ago for a honeymoon that we didn’t mange to make it due to a war conflict in our country and it was nice to finally come to the hotel snd vietnam"

"Above all, I would say that the hotel staff is fabulous. They are kind, attentive, friendly, and could not have been more welcoming. The only issue that we had was concerning the park next to our hotel room that was blasting music day and night. After traveling over 20 hours, it would’ve been nice to have been able to get a good night sleep. I will also note that there were a lot of Scaffolding and miscellaneous extra hotel stuff that was stacked outside of our window of the bathroom. I thought that was unprofessional and would have preferred not to have had to look at it. "

"Friendly staff. Great location . View from rooftop lounge was outstanding. "