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"Great customer service and great rooms "

"This hotel was a great base for exploring the Old Quarter of Hanoi. The staff was pleasant, responsive, and helpful. The included breakfast buffet was delicious (included smoked duck breast, passion and other fresh fruits among other foods ) and you could order eggs prepared a variety of ways as well as the Vietnamese traditional noodle soup. The room was clean and comfortable and the bathroom immaculate. "

"This location was amazingly convenient to everything - local attractions, and the local street scene. Staff were great - always helpful when we had a question. Would definitely stay again when back in Hanoi."

"The facility has a great gym, although warm it served its purpose. The facility also has a pickle ball court!! "

"Very clean, quiet and the staff were very obliging and helpful "

"We stayed at this hotel for one night after our Halong Bay cruise, and it was a fantastic experience. The room was beautifully designed, offering a stunning panoramic view of the lake, which made our stay even more special. The spa and gym facilities were excellent, providing a relaxing and enjoyable way to unwind after our trip. One of the highlights was the rooftop bar, which had a great atmosphere—perfect for evening cocktails and even a lovely spot for an afternoon lunch. The only small downside is that the hotel is a bit far from the Old Quarter, but if you’re looking for a peaceful stay with great amenities, this is a wonderful choice. Would definitely recommend it for a relaxing and comfortable stay!"

"Lovely hotel that leaves you feeling that you have an oasis away from the hustle and bustle of Hanoi whilst being within walking distance of the action!"

"Loved everything about this place and its history. Also enjoyed the tour of its bunker. "