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"The staff at this hotel were all very sweet and accommodating! I enjoyed my stay in Vietnam even more because, of the way the staff treated us."

"Staff was caring, attentive, happy, and helped us continually with our trip. Jenny was an angel. Sulli and Jimmy were always checking up on us. Besides the perfect location and staff, breakfast was good with many fresh and cooked options."

"Stayed there for three nights, before and after our trip to Halong bay. Great service, staff very helpful and always with a smile on their face. Considering what we paid, it was great value for money. Would definitely stay again."

"Beautiful room with very comfortable bed, breakfast was amazing best chicken & sweetcorn soup we’ve ever tasted ! Hotel staff member Lucy went above and beyond to ensure our needs were met in every way. Great location walking distances to many restaurants, very good hair salon and Barber located next door to the hotel . Overall great experience for my 1st time "

"Great location, staff were amazing, you couldn’t ask for any better customer service. Breakfast was great with a varied choice for all. Room was very clean, comfortable and quiet. Highly recommended. Thank you."

"What made the stay here exceptional? The staff, everyone is incredibly helpful, kind, friendly simply wonderful. "

"I was with my girlfriend for 3 days and I enjoyed the hospitality that the hotel provided. I love it "

"The staff at this hotel, from the doormen, to the front desk, to housekeeping, and breakfast servers, this hotel is wonderful. The Spa was quiet and the services were top notch. "

"Above all, I would say that the hotel staff is fabulous. They are kind, attentive, friendly, and could not have been more welcoming. The only issue that we had was concerning the park next to our hotel room that was blasting music day and night. After traveling over 20 hours, it would’ve been nice to have been able to get a good night sleep. I will also note that there were a lot of Scaffolding and miscellaneous extra hotel stuff that was stacked outside of our window of the bathroom. I thought that was unprofessional and would have preferred not to have had to look at it. "