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Melia Hanoi

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Melia Hanoi

Building design
2 restaurants, breakfast served
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Bar (on property)
Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Spa
The current price is AED 463
AED 525 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (The Level 3AD)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 64 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (The Level 3AD)

City view

Suite (The Level 3AD)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony (The Level 3AD)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Suite, Balcony

Minibar, in-room safe, desk, laptop workspace

The Level, Suite, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Suite

City view

The Level Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Premium

The Level Premium | Minibar, in-room safe, desk, laptop workspace

The Level Premium

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3AD)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (3AD)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235

What's nearby

  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Hanoi Opera House - 15 min walk - 1.3 km
  • Hanoi Old Town Night Market - 17 min walk - 1.5 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.4 km

Getting around

  • Hanoi Railway Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Bún Bò Huế O Xuân - Cơ Sở 2 - ‬2 min walk
  • ‪Trung Nguyên Cafe - Cà Phê Sách - ‬3 min walk
  • ‪Bún riêu Huyền Thu - ‬3 min walk
  • ‪Cafe 42S - ‬2 min walk
  • ‪Cava Lounge at Melia Hanoi - ‬1 min walk

About this property

Melia Hanoi

Luxury hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Opera House, Melia Hanoi provides an airport shuttle, a terrace, and shopping on site. Treat yourself to a body treatment, a massage, or a body scrub at Oasis Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and happy hour. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • Multilingual staff, a front-desk safe, and wedding services
  • A banquet hall, a porter/bellhop, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 306 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with bidets and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 571725 for adults and VND 277200 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Mosaico
  • Cham
  • Garbo

Things to do

  • 24-hour fitness center
  • Bike parking
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 12

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 394
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1890000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Frequently asked questions

Does Melia Hanoi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Melia Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Hanoi?

This property doesn't offer parking.

What time is check-in at Melia Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Melia Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Melia Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1890000 per vehicle applies.

Where is Melia Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Opera House and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 27 minutes.

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Melia Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 567 out of 955 reviews
Rating 8 - Good. 294 out of 955 reviews
Rating 6 - Okay. 62 out of 955 reviews
Rating 4 - Poor. 13 out of 955 reviews
Rating 2 - Terrible. 19 out of 955 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel
Stayed 15 nights in Feb 2025

10/10 Excellent

Ekta

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Bryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent large hotel. Fantastic buffet breakfast. And still walkable to the whole old quarter.
Stayed 2 nights in Feb 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lively lounge bar. Would gladly stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a luxurious hotel. The breakfast had a wide variety of food and was delicious.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jenhsian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet, especially Vietnamese noodle soup.
Stayed 2 nights in Nov 2024

6/10 Okay

Kate

Old hotel, everything old
Stayed 1 night in Jan 2025

10/10 Excellent

Toan

Excellent location. Very convenient to walk around the city. Excellent staff service. One of the best hotels in the city
Stayed 3 nights in Jan 2025

10/10 Excellent

AYAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was so convenient. Staff was so kind.
Stayed 2 nights in Dec 2024

10/10 Excellent

Quoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, great buffet
Stayed 2 nights in Jul 2024

10/10 Excellent

adelia frias.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the polite and efficient service. Beautiful hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

TEBNOMA DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel warmly staff and good restaurants.
Stayed 1 night in Jun 2024

10/10 Excellent

Chante

Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here after our overnight train was cancelled, easy to book last minute and the staff were friendly and booked an early morning (4am) taxi for us
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for staying in Hanoi
Stayed 2 nights in Jul 2024

10/10 Excellent

LEE MING BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Oct 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Feel luxury and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean room. Walkable distance to major attractions (Hoan Kiem lake, old quarters). Friendly staff.
Stayed 8 nights in Aug 2024

10/10 Excellent

Ghassan

Excellent location, food and service
Stayed 3 nights in Dec 2023

8/10 Good

Minoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge and staffs are nice and helpful. However, unfortunately there was one male concierge who was unfriendly. Overall, I enjoyed the stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, bar,staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Phong Cao

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am satisfied with the customer service of the staff including the concierge, the location, and the breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well maintained property,great staff, great location,good sized rooms,very nice gym and pool
Stayed 5 nights in May 2024