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Melia Hanoi

5.0 star property
Luxury Hanoi hotel in Hoan Kiem with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Hanoi

Building design
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
View from room
Minibar, in-room safe, desk, laptop workspace
Building design

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Spa
    Spa
The price is AED 463
AED 525 total
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (The Level 3AD)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 64 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (The Level 3AD)

City view

Suite (The Level 3AD)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony (The Level 3AD)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Suite, Balcony

Minibar, in-room safe, desk, laptop workspace

The Level, Suite, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Suite

City view

The Level Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Premium

The Level Premium | Minibar, in-room safe, desk, laptop workspace

The Level Premium

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3AD)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (3AD)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235

What's nearby

  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Hanoi Opera House - 15 min walk - 1.3 km
  • Hanoi Old Town Night Market - 17 min walk - 1.5 km
  • Quan Chuong Gate - 4 min drive - 2.1 km

Getting around

  • Hanoi Railway Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Bún Bò Huế O Xuân - Cơ Sở 2 - ‬2 min walk
  • ‪Trung Nguyên Cafe - Cà Phê Sách - ‬3 min walk
  • ‪Bún riêu Huyền Thu - ‬3 min walk
  • ‪Cafe 42S - ‬2 min walk
  • ‪Cava Lounge at Melia Hanoi - ‬1 min walk

About this property

Melia Hanoi

Luxury hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Opera House, Melia Hanoi provides an airport shuttle, a terrace, and shopping on site. Treat yourself to a body scrub, a massage, or a body treatment at Oasis Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and happy hour. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • A front-desk safe, a ballroom, and 12 meeting rooms
  • Tour/ticket assistance, multilingual staff, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 306 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with bidets and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 571725 for adults and VND 277200 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Mosaico
  • Cham
  • Garbo

Things to do

  • 24-hour fitness center
  • Bike parking
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 12

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 394
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1890000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Frequently asked questions

Does Melia Hanoi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Melia Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Hanoi?

This property doesn't offer parking.

What time is check-in at Melia Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Melia Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Melia Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1890000 per vehicle applies.

Where is Melia Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Opera House and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 27 minutes.

Melia Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 533 out of 904 reviews" "
Rating 8 - Good. 280 out of 904 reviews" "
Rating 6 - Okay. 60 out of 904 reviews" "
Rating 4 - Poor. 13 out of 904 reviews" "
Rating 2 - Terrible. 18 out of 904 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

adelia frias.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the polite and efficient service. Beautiful hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here after our overnight train was cancelled, easy to book last minute and the staff were friendly and booked an early morning (4am) taxi for us
Stayed 1 night in Sep 2024

10/10 Excellent

Hung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean room. Walkable distance to major attractions (Hoan Kiem lake, old quarters). Friendly staff.
Stayed 8 nights in Aug 2024

10/10 Excellent

Hoda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing negative I can stay- everything was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Hoda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be returning!
Excellent all round! Nothing negative to say!
Stayed 1 night in Aug 2024

10/10 Excellent

Quoc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, great buffet
Stayed 2 nights in Jul 2024

4/10 Poor

Stephanie

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy as they received a big group of Indian visitors. Bath tub cannot drain properly. My colleague also had to wait for 1 hour before he can get his room, even though we arrived at hotel well above 9PM.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for staying in Hanoi
Stayed 2 nights in Jul 2024

8/10 Good

PANG

Stayed 3 nights in Jul 2024

10/10 Excellent

Minh

Stayed 2 nights in Jul 2024

8/10 Good

Lewis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Samer

Stayed 1 night in Jun 2024

10/10 Excellent

Trung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: nice hotel, good location, and friendly staff. Dislikes: food was okay, pricey but not tasty (cake was dried and steak was chewy)
Stayed 4 nights in Jun 2024

10/10 Excellent

Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Modern and spacious. Walking distance to all the action. Nice outdoor pool area. Friendly and accommodating staff.
Stayed 1 night in Apr 2024

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well maintained property,great staff, great location,good sized rooms,very nice gym and pool
Stayed 5 nights in May 2024

10/10 Excellent

Poh Khim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with amenities
Stayed over for one night . Had to leave early the next day. Very comfortable bed and good English TV Channels to entertain and for news. Highly recommended and surely would return again Had a casino inside, wonderful place
Stayed 1 night in May 2024

8/10 Good

SIMONTOV

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Sungryul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation and good facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Raihan Binti

Stayed 4 nights in May 2024

10/10 Excellent

ARACELI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were nice, we did expect a much better breakfast than what we got, but it was ok and the bed was comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent luxury city hotel with full amenities.
Stayed 3 nights in Apr 2024

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Check out was ridiculously slow
Stayed 1 night in Apr 2024

10/10 Excellent

Sumeth

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location and convenience for group travelling in Hanoi
Stayed 2 nights in Apr 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms are nice and big. The breakfast buffet has tons of options. The service for a big hotel was not great. They asked me to switch rooms after checking in. Two workers entered our room unannounced. Very unprofessional
Stayed 2 nights in Mar 2024