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Lotte Hotel Hanoi

5.0 star property
Luxury hotel connected to a shopping center in Ba Dinh with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
Royal Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
View from property
Outdoor banquet area
2 bars/lounges, cocktail bar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Room service
  • Gym
The price is AED 407
AED 470 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premier Suite (Club Lounge Access)

Premier Suite (Club Lounge Access) | 1 bedroom, minibar, in-room safe, desk

Premier Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
  • 147 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Club Lounge Access)

View from room

Deluxe Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Private bathroom
  • 99 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

1 bedroom, minibar, in-room safe, desk

Junior Suite King

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe King Room (Club Lounge Access)

City view

Club Deluxe King Room (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior King Suite (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Junior King Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

City view

Deluxe King Room

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Rainfall showerhead
Hair dryer
Private bathroom
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Twin Suite (Club Lounge Access)

Club Junior Twin Suite (Club Lounge Access) | 1 bedroom, minibar, in-room safe, desk

Club Junior Twin Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
  • 61 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin Room (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Deluxe Twin Room (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Twins

1 bedroom, minibar, in-room safe, desk

Junior Suite Twins

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 61 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lake

L7 WEST LAKE HANOI BY LOTTE

Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (199)
The price is AED 346
AED 400 total
includes taxes & fees
3 Jan - 4 January 2025
L7 WEST LAKE HANOI BY LOTTE

About the neighborhood

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 4 min walk
  • West Lake - 20 min walk
  • Ho Chi Minh Mausoleum - 3 min drive
  • Hoan Kiem Lake - 6 min drive
  • Hanoi Old Town Night Market - 6 min drive

Getting around

  • Hanoi Railway Station - 11 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Delica-Hans - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Shogun - ‬1 min walk

About this property

Lotte Hotel Hanoi

Luxury hotel near West Lake
You can look forward to dry cleaning/laundry services, 2 bars, and a health club at Lotte Hotel Hanoi. Indulge in a massage and a manicure/pedicure at Evian, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a business center and a sauna.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and tour/ticket assistance
  • Wedding services, smoke-free premises, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 318 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and separate tubs/showers
  • 48-inch LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Grill 63
  • Red River
  • Tim Ho Wan
  • Top of Hanoi
  • Pharaohs

Things to do

  • Basketball
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (13870 square feet)

Outdoors

  • BBQ grill(s)

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 48-inch LED TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 822500.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Lotte Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Hotel Hanoi?

Self parking is free at this property.

What time is check-in at Lotte Hotel Hanoi?

Check-in begins at 3:00 PM.

What time is check-out at Lotte Hotel Hanoi?

Check-out is at noon.

Does Lotte Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1474200 per vehicle applies.

Where is Lotte Hotel Hanoi located?

Located in Ba Dinh, this luxury hotel is within 1 mi (2 km) of Embassy of the Republic of Korea and West Lake. Hoan Kiem Lake is 2.8 mi (4.4 km) away.

Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 770 out of 1003 reviews" "
Rating 8 - Good. 164 out of 1003 reviews" "
Rating 6 - Okay. 40 out of 1003 reviews" "
Rating 4 - Poor. 12 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was walking distance of where I had to go. There is shopping and grocery at proximity. You can find restaurants in the surroundings
Stayed 6 nights in Dec 2024

8/10 Good

charles

Stayed 3 nights in Dec 2024

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit expensive but will come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rich experience
Stayed 1 night in Oct 2024

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, property conditions & facilities
Very big spaces and convenient setting in the room , clean and beautiful . Buffet is excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed in! Rooftop is so fun!
Stayed 2 nights in Oct 2024

10/10 Excellent

Denis Luc

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Pac

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious
Stayed 2 nights in Oct 2024

10/10 Excellent

Ik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place.
Stayed 3 nights in Oct 2024

8/10 Good

Gen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

avi

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Tat Pui

No coffee machine in rooms ; over priced restaurants ; they should warn the guests not to wear overly casual clothing , sandals or slippers .
Stayed 4 nights in Jun 2024

6/10 Okay

Gevin singh

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Aravind

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient to get to my business meetings
Stayed 1 night in May 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great room
Stayed 2 nights in May 2024

10/10 Excellent

Choon Mong

Stayed 2 nights in May 2024

10/10 Excellent

Dharmesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Loved our stay here
Stayed 2 nights in Apr 2024

10/10 Excellent

omar

Stayed 6 nights in Apr 2024

10/10 Excellent

Gilles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice location. Plus shopping center at ground level.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gilles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice location. Big shopping center on ground level.
Stayed 5 nights in Mar 2024

10/10 Excellent

Stig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Deva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Lotte Hanoi. The hotel is very clean and the overall environment was very comfortable. The staff were excellent as the service they provided was very friendly and hospitable. The hotel had a lovely view and had great amenities. The hotel is also connected to a department store so it was very convenient to go to for any daily or essential needs. I would recommend this hotel for your stay in Hanoi as it is a great location. Central to hot spots but not dead centre to very busy tourist areas or sites.
Stayed 2 nights in May 2024

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is pretty far from the Hanoi old quarter which is inconvenient because most shops, restaurants, and activities are in the old quarter. The property, staff and services are good.
Stayed 1 night in Mar 2024