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"Jasmin and Ali provided exceptional front desk service. They both went above and beyond for a smooth stay. The hotel is conveniently located in the heart of downtown with a 24/7 convenience store across the street, 10 minute walk to Eaton Centre, couple seconds down from Bulk Barn and Loblaws. Kids enjoyed the pool. Lots of restaurants in the area and particularly liked Moda, a Turkish cuisine on Yonge Street...short walk down from Eaton Ctr. "

"Great staff"

"Love this hotel"

"All around excellent "

"The staff were very courteous and accommodating. The property was beautiful and in a great area for the major attractions of Toronto. "

"For someone coming to work for a week in Toronto the suites are very handy. Easy to pick up food/drink ahead of time and with the fridge and microwave can reheat. Saves money on not having to eat out every night and pay for drinks. LCBO in the Eaton Centre and lots of food options. Room was clean and large with 2 decent sized and good TVs. Housekeeping was good and polite. Of course I tip daily and they do appreciate that. Anyway recommend the place for the price and location. A few bums around but you'll get that anywhere downtown. Hotel felt safe that's just any big urban core. "

"Top Notch facility"